Ozzie Cortez

Ozzie Cortez and the rest of the team at Niello BMW Elk Grove made the car buying and finance process pleasant, efficient and positive. They were professional and courteous about the vehicle and the trade- Grove made the car buying and finance process pleasant, efficient and positive. They were professional and courteous about the vehicle and the trade-in process. I would buy another BMW from them. More

by RGARGALICANA Verified Customer Verified Customer

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Trevor is my service advisor and as usual he takes care of everything in a professional and timely manner. Alexis and Ozzie promised follow up on my recent used car sale but haven’t contacted me yet. of everything in a professional and timely manner. Alexis and Ozzie promised follow up on my recent used car sale but haven’t contacted me yet. More

by PTRNISHI Verified Customer Verified Customer

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The process was pretty easy and simple beeen it was all done via Email and phone calls and to be honest the team was really nice and Easy to deal with and I will buy from you guys again in the future. done via Email and phone calls and to be honest the team was really nice and Easy to deal with and I will buy from you guys again in the future. More

by OSTEWART2109 Verified Customer Verified Customer

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Excellent, Service! Mr. Ed was very friendly and very profesional and help us all the way thru our purchase, went above our expectations. Thank you Mr. Ed!!! Mr. Ed was very friendly and very profesional and help us all the way thru our purchase, went above our expectations. Thank you Mr. Ed!!! More

by MGLABOY002 Verified Customer Verified Customer

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I purchased a trade-in vehicle. My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement cost. I had no response from management but the dealership honored the agreement. More

by S_GRAHAM Verified Customer Verified Customer

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They were polite, not super pushy and made my car buying experience fun and easy! experience fun and easy! More

by EricJ. Verified Customer Verified Customer

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Eventually after a lot of back and forth, I know I got the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the c the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the car by myself, signing the documents was very simple. Derailed the car before I left. Overall easy process. More

by NICKTROJANOWSKI Verified Customer Verified Customer

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I had a wonderful experience with this dealership. Ozzie was very pleasant to work with. He made everything look so easy. He was always available for me and answered all my question questions. Ozzie was very pleasant to work with. He made everything look so easy. He was always available for me and answered all my question questions. More

by TSILVA3 Verified Customer Verified Customer

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Great people. Great service. No pressure. Fair price. A very nice experience while buying a car Great service. No pressure. Fair price. A very nice experience while buying a car More

by BILLYOUNG1228 Verified Customer Verified Customer

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Easiest car buying experience ever. Didn’t even have to go to the dealership. Did everything online and they brought the car to me. Didn’t even have to go to the dealership. Did everything online and they brought the car to me. More

by KCTERAMOTO7 Verified Customer Verified Customer

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