Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 22

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
313 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

313 Reviews

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313 Reviews of Pamela Bussiere

March 07, 2025

Dealership Rating
Employee Rating

Had a great experience and it’s all thanks to the wonderful service team at colonial west Chevrolet. They were all very fast with getting my car in for service and out in a reasonable time. Thank you More

by Bouchershelby00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at Colonial West Chevrolet of Fitchburg. Pam, Chris, Edison, and Jackie will be so pleased to know they made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2025

Dealership Rating
Employee Rating

Great customer service , I felt like I was family. They made me feel at ease and comfortable through the whole process , 10/10 would do again More

by Rook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

Mar 06, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you felt like family at Colonial West Chevrolet of Fitchburg. Our goal is to provide a comfortable and welcoming experience for all our customers. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2025

Dealership Rating
Employee Rating

Brought my truck in for a recall notice, service manager was helpful and knowledgeable. When checking out I met Pam, she was very upbeat and friendly. Customer service at its finest. Thank you. Norman More

by Lovemyvehicle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

Mar 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Norman! We're thrilled to hear that our service manager provided you with helpful and knowledgeable assistance during your recall visit at Colonial West Chevrolet of Fitchburg. It’s great to know Pam made a positive impression with her upbeat and friendly demeanor. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 03, 2025

Dealership Rating
Employee Rating

called and made an appointment because I had a check engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do h More

by Tmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback with us. I appreciate you reaching out to Colonial West Chevrolet of Fitchburg regarding your experience. I understand your frustration regarding the miscommunication about waiting for your vehicle while it was serviced. Your feedback is important to me, and I assure you that I strive to provide excellent customer service. If you would like to discuss this further or if there's anything I can do to assist you, please feel free to contact me directly. I hope to serve you better in the future. Thank you for your understanding. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 02, 2025

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Employee Rating

Very friendly staff at Colonial Chevrolet! ! They were able to schedule an appointment for me quickly, and get it in and out quicker than promised More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd

Mar 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Donna! We truly appreciate your kind words about our friendly staff at Colonial West Chevrolet of Fitchburg. We're glad to hear that we could accommodate your appointment quickly and exceed your expectations with the turnaround time. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 02, 2025

Dealership Rating
Employee Rating

Good time now this time I’ve always had good experiences there in and out direct questions no runaround they get to your service they get you and they get you out. More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Floyd! We're glad to hear that you've consistently had good experiences at Colonial West Chevrolet of Fitchburg. Providing efficient service is important to us, and we appreciate your recognition of our efforts. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 27, 2025

Dealership Rating
Employee Rating

Very professional and helpful in using my Chevy Rewards when checking out. Great service! Thanks. More

by booberry316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg professional and helpful in using your Chevy Rewards. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 25, 2025

Dealership Rating
Employee Rating

I already wrote a review! She's very friendly and strikes up engaging conversations. Awesome More

by Myto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your enthusiastic review! We're thrilled to hear that you had such a positive experience with us at Colonial West Chevrolet of Fitchburg. Making connections and providing friendly service is what we strive for! We hope to see you again soon and appreciate you sharing your experience. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 23, 2025

Dealership Rating
Employee Rating

Pamela is always so friendly and informative. Always a pleasure to talk with. Can always point me to the correct person when I have questions. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Shelley Dupre

Feb 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rebecca, for your wonderful review! We truly appreciate your kind words about Pamela. It's fantastic to hear that she has been so helpful and friendly during your visits to Colonial West Chevrolet of Fitchburg. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 23, 2025

Dealership Rating
Employee Rating

Pam is very friendly, helpful and outgoing. Service department completed the work in a timely manner. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

Feb 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Tim, for your wonderful feedback! We truly appreciate your kind words about our service department. It's great to hear that you found our team friendly and that the work was completed promptly. We look forward to assisting you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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