Patricia Doelle
Patricia Doelle at Mercedes-Benz of Owings Mills

Patricia Doelle | Page 3

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

4.5
36 Reviews
4.5

36 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

36 Reviews of Patricia Doelle

September 10, 2019

Dealership Rating
Employee Rating

Great Service I appreciate the great service that made my car buying experience simple, fast and enjoyable. I started doing business her over 13 years ago and will More

by Latoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim, Brian Legge , Robb Banks

Sep 11, 2019

Mercedes-Benz of Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Take care!

July 31, 2019

Dealership Rating
Employee Rating

Helpful in finding what I wanted Patricia, Laura and Brandon are diligent workers and always attend to my needs. Received follow up calls. Brandon found what o wanted. I am pleased More

by DRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lori Ludwig , Brandon Trotman

Aug 01, 2019

Mercedes-Benz of Owings Mills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! If you have any further questions, please don't hesitate to reach out!

July 11, 2019

Dealership Rating
Employee Rating

Great service My service advisor Patricia was fantastic! I was treated like a rock star! The waiting area was clean and all of the staff that I interacted with were More

by SLK 280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2019

Mercedes-Benz of Owings Mills responded

Hello, thank you for your support. We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2019

Dealership Rating
Employee Rating

ALWAYS READY PATRICIA DOELLE MAKES SERVICE VISITS A PLEASANT & SATISFYING EVENT- FIRST OF ALL SHE IS AN EXCELLENT COMMUNICATOR NEVER IN RUSH & CAREFULLY LISTENS TO More

by Doctor Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2019

Mercedes-Benz of Owings Mills responded

Thank you so much for your positive comments about Mercedes-Benz of Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2019

Dealership Rating
Employee Rating

Car Salesman I always have a great experience when I come to the dealer and go above to make sure I'm okay at all times making me very comfortable. More

by God02god
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps

Mar 01, 2019

Mercedes-Benz of Owings Mills responded

We are glad we could consistently provide you with great service! We value your business and look forward to your next visit! Take care!

January 01, 2019

Dealership Rating
Employee Rating

Service It was my first experience with service call I have purchased all my cars at valley motors and serviced them there. Their service is fine but not sal More

by LeslieBiwyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Wollman

Jan 16, 2019

Mercedes-Benz of Owings Mills responded

Thank you for taking the time to let us know about your experience. We take all customer concerns seriously and our General Manager, Len Simon, has been trying to reach you by phone regarding your visit. At your convenience, please contact to Len at 410-753-8287 or lsimon@mileone.com.

October 24, 2018

Dealership Rating
Employee Rating

E400 Cabriolet Purchase This is the second E Class I’ve purchased from Mercedes Benz of Owings Mills. I’ve been very pleased with the sales and service experience at the deal More

by BBarbe3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps

Oct 30, 2018

Mercedes-Benz of Owings Mills responded

Hello, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

August 16, 2018

Dealership Rating
Employee Rating

Worst experience I've had... THAT PLACE IS A MESS. I made an appointment 10 days in advance for service B ad reserved a loaner. When I got there, they told me they ran out of loaner, Then, They did no More

by Tennis2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tim Sauter, Lori Ludwig

Aug 27, 2018

Mercedes-Benz of Owings Mills responded

Tennis2015, We apologize for your experience that you had on this visit. Hopefully, the follow up with our Service Director, Tim Sauter addressed your open concerns and cleaning issue. We look forward to making you a happy and repeat customer in the future. If you would like to discuss anything further, please feel free to contact our General Manager, Len Simon at 410-753-8287 or lsimon@mileone.com. Thank you.

August 08, 2018

Dealership Rating
Employee Rating

My first mercedez I bought my first Mercedez from here and it was great experience. Sales person was excellent and he understands what customer need. He asked me couple More

by Sur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell, Reza Ghane , Fran M King, Tom Lopez, Len Simon

Aug 10, 2018

Mercedes-Benz of Owings Mills responded

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen for your first Mercedes! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

July 01, 2018

Dealership Rating
Employee Rating

Businesses working with the community! A sure Win I would like to commend Brooke Richardson of Mercedes Benz owing mills for her professionalism and true interest in my needs. Her dedication and dogma More

by Smozone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell , Brooke Richardson

Jul 02, 2018

Mercedes-Benz of Owings Mills responded

Hello Dr. Robinson, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here with Brooke! We look forward to your next visit! Take care!

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