Patrick Koballa | Page 13

Coastal Kia responded

Thank you for the high recommendations and wonderful five star review. It was gracious of you to give Patrick Koballa and Peggy Roberts such high marks. We love the feedback including, "great staff to work with... knowledgeable and professional." We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family!

Coastal Kia responded

Wow! Thank you for the tremendous feedback. We sincerely appreciate the five star review and comments including, "best place to get a new car..." We pride ourselves on delivering a truly exceptional experience to every client during every visit. It was very thoughtful of you to rate so many of our team members with such high marks. We appreciate it. Welcome to the Coastal Kia family! Please call us if you need anything. We are here to help. We look forward to seeing you during your complimentary service visit at 5000 miles. Thanks again!

Coastal Kia responded

Thank you Mike! We sincerely appreciate your business and high recommendations. It was a pleasure speaking with on the phone today. Please call us if you need anything. We are here to help. Thanks again!

Coastal Kia responded

Jeana, thank you for the five star review! It was thoughtful of you to go online and share your experience. We sincerely appreciate you rating so many of our team members with such high marks. Thank you! We love the feedback including, "made the sale easy..." Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary first service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!

Coastal Kia responded

Mrs. Patty, we love you! Thank you for the five star review and for your loyalty over the years. Your cakes and cookies are the best! You are family and we are here if you ever need us. Thank you for being such an important part of our Coastal Kia family!

Coastal Kia responded

Thank you for the review and feedback. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again.

Coastal Kia responded

Thank you for the feedback. As you are aware the vehicle you purchased was an amazing offer considering the current situation presented to our sales team. Our sales manager Bill Mathias tried to reach you via phone last week to discuss your concerns. We are here to help. Please call Bill Mathias at 910-408-1000 to discuss your feedback. We look forward to your call. Thank you!

Coastal Kia responded

Congratulations! We know you will thoroughly enjoy your new Kia Sportage S for years to come. Thank you for the wonderful review and high marks for our team. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

Coastal Kia responded

This is simply wonderful! Thank you for the five star review and compliments for our sales and service departments. We "love" that you "love" your brand new 2021 Kia Sportage. It was thoughtful of you to mention Uber by name. We love the feedback including, "Uber did an excellent jo answering questions and explaining all of the details." We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia family!

Coastal Kia responded

Wow! Thank you for the amazing review and gracious comments. It was thoughtful of you to rate so many of our team members individually. We sincerely appreciate your loyalty and thoughtful comments. Thank you for trusting us with your service needs. We sincerely appreciate your business and are always here to help.