Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 13

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

December 02, 2022

Dealership Rating
Employee Rating

I had a great speedy experience with Luther gmc and a great service from the employees there. More

by BARTLETARAND
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 05, 2022

Luther Family Buick GMC responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2022

Dealership Rating
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Rob, Robin, and Paul are awesome! ! They greeted me and got me in and repair quicker than expected and when I picked my pickup it was cleaned and ready to go!! Thanks guys!! More

by brad_mattson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson

Dec 01, 2022

brad_mattson responded

THANK YOU!!

November 29, 2022

Dealership Rating
Employee Rating

Hands down the best service department I've ever worked with, you won't be disappointed! More

by JASON_RUUD
Service Price Transparency
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Recommend Dealer
Yes
Nov 30, 2022

Luther Family Buick GMC responded

Jason, thank you for the awesome feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 28, 2022

Dealership Rating
Employee Rating

As always great and very friendly staff always very helpful. Robin and the other service writers always do a great job at taking care of my SUV. More

by cnb0724
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Nov 30, 2022

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 26, 2022

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I don't trust anyone else with my vehicle but these guys in Luther Buick. They are the best in the fargo area! More

by Vivian
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Tom Gertz , Sean McPhillips

Nov 28, 2022

Luther Family Buick GMC responded

Thank you for reaching out, Vivian! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 19, 2022

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Employee Rating

Vary clean , vary nice people to work with. Dealer ship got me in and back on the road vary quickly. More

by @ gmail.comAkbob
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 18, 2022

Dealership Rating
Employee Rating

Always great customer service - we had a little issue with the new vehicle - it was promptly taken care of the next day. Friendly atmosphere at the dealership More

by caholland
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich , We always ask for Corey (in sales) - has patience with us while he explains things.

Nov 21, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 18, 2022

Dealership Rating
Employee Rating

Dealership is good but service was not as expected. My simple request of checking air in 4 tires along with oil change was totally ignored 2 days later and I have air pressure warnings. More

by lage_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 21, 2022

Luther Family Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 16, 2022

Dealership Rating
Employee Rating

I’m very grateful to Paul and the whole Service Team. I stop by the Dealership without an appointment and Paul was able to squeeze me in for quick repairs to my emissions system. I have complete trust More

by preabtta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Luther Family Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 15, 2022

Dealership Rating
Employee Rating

Great customer service! Thank you for Helping us Great service team. Definitely will be back! More

by Cofsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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