Paul Treseler
Paul Treseler at Cadillac of Norwood

Paul Treseler | Page 3

Service Advisor

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Paul Treseler

February 19, 2026

Dealership Rating
Employee Rating

I went in for an oil change and tire rotation it took 2. 5 hours More

by RMERC817
Workmanship
Service Time
Recommend Dealer
Yes
Mar 24, 2026

Cadillac of Norwood responded

Thank you for your feedback. We sincerely apologize for the longer than expected wait for your oil change and tire rotation. A 2.5-hour visit is not the level of efficiency we strive to provide, and we understand how frustrating that can be. We appreciate you bringing this to our attention and will be reviewing this with our service team to improve our timing and scheduling. Thank you for your patience, and we hope to provide you with a much quicker and smoother experience next time.

February 18, 2026

Dealership Rating
Employee Rating

Attractive, clean, roomy, comfortable. Enjoyed working with Al Piacitelli. Other staff also pleasant and courteous. Thanks also to Lindsey. More

by pjmayo1941
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 24, 2026

Cadillac of Norwood responded

Thank you for your kind feedback! We’re glad you enjoyed the clean, comfortable space and had a positive experience with our team. It’s great to hear that working with Al Piacitelli and Lindsey, along with the rest of our staff, made your visit a pleasant one. We truly appreciate your support and look forward to seeing you again in the future!

February 02, 2026

Dealership Rating
Employee Rating

Al was my sales person. He is absolutely great!!! He went out of his way to find the car I was looking for… More

by MARIROSEGRAHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli

January 24, 2026

Dealership Rating
Employee Rating

Great dealership, sales and service are best. Have been coming here for over 10 years with multiple cars More

by mapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes, George Touma

January 17, 2026

Dealership Rating
Employee Rating

Very professional, treats people like a family member. . service is the best. As well as sales More

by mapril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 16, 2026

Dealership Rating
Employee Rating

Paul T is the example of customer service. He and the team are always on top of everything are far as time lines, ordering and giving the best service on a vehicle. Cadillac of Norwood More

by Dini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2026

Dealership Rating
Employee Rating

I’ve bought several cars through Cadillac Of Norwood and it is because of the friendly and professional staff both in sales and service More

by johnnyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2026

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Employee Rating

Paul was very helpful, supplied a loaner vehicle while my vehicle was being prepared and service was done the same day. Outstanding communication and service! More

by PRAPPOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2026

Dealership Rating
Employee Rating

Always very pleasant, Paul goes over everything that you are concerned with than also goes over what they find and all the options. Highly recommend the extended warranty. More

by dfeldman2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2026

Dealership Rating
Employee Rating

Very pleased with this dealership and the employees. Everyone takes great care of me and my Cadillac. More

by SWELEEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Touma

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