Paula Alpha | Page 17

Bought a used jeep Quick and painless transaction. Friendly staff. Snacks and beverages while you wait . I inquired about vehicle online and when at the dealer the whol Quick and painless transaction. Friendly staff. Snacks and beverages while you wait . I inquired about vehicle online and when at the dealer the whole thing was wrapped up in about 2 hours More

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Kriss Mercedes is the best! Kriss Arbury is by far the best! I told Kriss in May of 2018 that I wanted a red GLK only! I know those vehicles are hard to come by, and when you hav Kriss Arbury is by far the best! I told Kriss in May of 2018 that I wanted a red GLK only! I know those vehicles are hard to come by, and when you have one, you don’t give it up. Not only did Kriss follow up with me this whole time about him searching for one, he actually found someone who was willing to trade it in so I could have it! Kriss presented me with this beautiful car with A-1 service! He made my experience with my first Mercedes memorable. Kriss’ customer service didn’t end there. He cares si much about your experience and is happy and excited right along with his customers. I will always buy from Kriss. I can also say my experience with Paula in finance was exceptional! She was amazing, and made my experience that much better! Thank you both!! More

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From the bottom of my being thank you all Mercedes of the wo My wife myrna and i want to personally thank the sales mgr. And our be lovett salesman kriss arbury what a nice man, you were so professional and h My wife myrna and i want to personally thank the sales mgr. And our be lovett salesman kriss arbury what a nice man, you were so professional and honest with my wife and i ,we promise you that we will come to you 1st,also if anyone of our 4kids should need a auto myrna and i will strongly suggest they atleast stop by and talk with you we thank you kriss. We also find a young handsome guy name david gonzalez very impressive and very knowledgeable thank you david. Also another nice man dr. Smith from the tv show lost in space( mr. Dennis livesay) and the most honest finance lady in texas mrs. Paula. I look forward to bringing my car to this only dealership for all my service needs. why cause i can see customer service is a absolute priority. THANKS YOU'ALL More

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Worth The Drive I recently purchased my second and third Mercedes from Mercedes of the Woodlands. There were a lot of other dealerships closer to my house, but my fi I recently purchased my second and third Mercedes from Mercedes of the Woodlands. There were a lot of other dealerships closer to my house, but my first experience was so good I made the 50 mile drive to purchase again from Kriss Arbury. Everyone at the dealership is so friendly and they really take care of their customers. I am positive this won't be my last purchase from Kriss and Mercedes of the Woodlands. More

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Exquisite We had an ML350 and kids were growing up - soccer, sports and their friends to convey around. So it was time for a roomier family wagon, and the MGS m We had an ML350 and kids were growing up - soccer, sports and their friends to convey around. So it was time for a roomier family wagon, and the MGS model was the logical vehicle that we landed on., so the next generation would continue the MBenz family tradition. It was a painstakingly delightful process to work on and pick up the car - thanks to the professionalism and help of the team at MBenz Woodlands that we worked with. After sales service is exquisite and the kiddos look forward to visiting the dealership where they are made to feel right at home with refreshments More

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New too Mercedes but made us feel like old friends We were apprehensive of going to look at Mercedes. We thought we would be met with a “high-brow” attitude. The moment we walked into the door we were We were apprehensive of going to look at Mercedes. We thought we would be met with a “high-brow” attitude. The moment we walked into the door we were greeted by a friendly receptionist and our experience just got better from there. Our salesman (Kriss) was fantastic, nice guy , made us feel welcome and took away any feelings of apprehensiveness we might of had at that point. Unlike other dealerships the finance manager (Mike) was informative and friendly. We never felt pressured and we had his undivided attention. We honestly think he gave us the best deal possible. When we were signing the papers on our new car purchase the finance director (Paula Alpha) was top notch. Paula had all the warranty options on her iPad that were interactive with our purchase price and our payment. This made it very informative and at no time did we feel pressured to make any additional purchases. The environment as well as all the employees at Mercedes of the Woodlands made this the best car buying experience that We have ever had. My wife and I are extremely happy with our new 2019 c300 and will be back for our next car purchase. More

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Excellent/Awesome Experience This was my first MB purchase and everyone there made it enjoyable. I was impressed from being picked up at the airport until I drove off the showroo This was my first MB purchase and everyone there made it enjoyable. I was impressed from being picked up at the airport until I drove off the showroom floor. Nick, Paula, David, and Rosario made the process very easy. I have been telling everyone about this dealership. More

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Excellent experience Kriss was exceptionally professional, gave me the best offer, and followed through on his word. Everyone at the dealership was friendly and it is clea Kriss was exceptionally professional, gave me the best offer, and followed through on his word. Everyone at the dealership was friendly and it is clear that customer service is the number one priority. We will definitely continue visiting this dealership for our vehicle needs and recommend to our friends. More

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Professional, high quality Great inventory, willing to go the extra mile to find you the right car; professional sales and back office staff; overall good customer service. Hig Great inventory, willing to go the extra mile to find you the right car; professional sales and back office staff; overall good customer service. High recommendation. More

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Best Car Buying Experience EVER!!! My wife visited the dealership earlier in the week and worked with Luis. She looked at several cars and drove at least one. Luis stayed in contact w My wife visited the dealership earlier in the week and worked with Luis. She looked at several cars and drove at least one. Luis stayed in contact with her by sending her more information about the car she was most interested in. He was not a pest but rather just giving her extra information. When I had a chance to go to the dealership on Saturday they were quite busy and Luis was helping another customer. He got his team member, Shane, to help me. I took a test drive and then worked on what car to purchase. I decided which car I wanted to purchase and Shane got me a good deal and we got the paperwork going. Due to the volume of customers ahead of me, I was offered a snack and allowed to watch college football in the conference room while I waited to see Paula to complete the purchase. Anthony taught me about the features of my new vehicle. The car was detailed and filled with gas before I left. I was made to feel important and was treated like a special individual rather than as a number. It was the best experience I have ever had buying a new car. All of the associates I worked with and spoke to were friendly and professional. I will be a repeat customer when it is time to replace a vehicle in the future. More

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