Paula Bryant | Page 7

Communication was poor with associates . Poor car maintenance. Car wasn’t reassembled when arrived . Had to have them do it when I picked up the vehicle Poor car maintenance. Car wasn’t reassembled when arrived . Had to have them do it when I picked up the vehicle More

by QWATTIES Verified Customer Verified Customer

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Poor communication from service advisor and dismissive attitude from other dealership employees. I purchased a vehicle from another company and no comparison between their quality of service and BMWs. attitude from other dealership employees. I purchased a vehicle from another company and no comparison between their quality of service and BMWs. More

by jemullenix Verified Customer Verified Customer

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All worked performed was explained,no issues, all work was top notch ,detailed video explaining overall condition of my vehicle was a great presentation was top notch ,detailed video explaining overall condition of my vehicle was a great presentation More

by abryant28 Verified Customer Verified Customer

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Great service. Very impressed. Greg Jones was my service advisor. He was informative, knowledgeable and followed up after the service. Paula Bryant the lane man Very impressed. Greg Jones was my service advisor. He was informative, knowledgeable and followed up after the service. Paula Bryant the lane manager made sure we had everything we needed before we left. This was our first time there. We were very impressed and will be going back to service our car. More

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We are new to the area, made an appointment. Greg was our service person. He was very informative and helpful.Miss Bryant checked us out. Great service. Greg was our service person. He was very informative and helpful.Miss Bryant checked us out. Great service. More

by BMW4 Verified Customer Verified Customer

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Great experience with the service department my advisor Greg, timely completion, and always kept me informed. Greg, timely completion, and always kept me informed. More

by abryant28 Verified Customer Verified Customer

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Naycolle was super helpful throughout the entire process and provided me with all the info I needed. 10/10 experience. and provided me with all the info I needed. 10/10 experience. More

by evenwarren Verified Customer Verified Customer

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BMW of Sarasota is an extremely professional dealer. They have a great team and General Manager! Service is always fast and reliable. They have a great team and General Manager! Service is always fast and reliable. More

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Once I had a opportunity to speak to higher up people things go alots better. So I think we are on the right track moving forward. things go alots better. So I think we are on the right track moving forward. More

by DRC_SR Verified Customer Verified Customer

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Exceptional experience! ! Thank you for teaming so well to ensure my car was repaired quickly. * Kudos to Blake Neely for being so personable and wonderful. * Kudos to Pau ! Thank you for teaming so well to ensure my car was repaired quickly. * Kudos to Blake Neely for being so personable and wonderful. * Kudos to Paula Bryant for ensuring the emergency issue my vehicle was having was addressed soonest. * Kudos to Chong for taking the time to speak with us as individuals thus making us feel valued. * Kudos to 2 sales people John Torres and John Herd(sp?) for answering my questions and sharing their knowledge about the new X7…most likely my future new vehicle. More

by spitfire04 Verified Customer Verified Customer

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