Peggy Martinez | Page 12

Always accommodating and helpful. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. Efficient and very communicative. I always feel like my issues are addressed and that questions are answered in a thorough and knowledgeable way. More

by michellemferrari Verified Customer Verified Customer

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The express service was took less time than was estimated and was overall a positive experience. and was overall a positive experience. More

by dupiel Verified Customer Verified Customer

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For once there is a service center after purchasing a new car (in this case a Subaru Forester) that is friendly, efficient, and reliable. Easy service, clear language to explain activity and a seasoned serv car (in this case a Subaru Forester) that is friendly, efficient, and reliable. Easy service, clear language to explain activity and a seasoned service manager (Peggy Martinez) who over the past three years has been superb. More

by bill.bear.barnes Verified Customer Verified Customer

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The work is fine. The receptionist is very efficient but the Express service appointment calendar schedule is usually full. I have had to wait up to 2 weeks for an a The receptionist is very efficient but the Express service appointment calendar schedule is usually full. I have had to wait up to 2 weeks for an actual Express service time. The sales process was seamless and totally professional. We have bought 2 cars from Donald Myers (he's great!). More

by amyden.mango Verified Customer Verified Customer

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Albany Subaru exudes customer service. Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me opt Staff is outgoing and always listens. My personal contact, Dale Phipps , who personally sold me my Subaru , was absolutely the best —- he gave me options that worked for me, got me the Subaru I always wanted at the best price I found shopping and with more features than I expected to get. He gave me his personal cell number, even followed up after sale and set my first service appointment with Service Director Aaron Peason—-both of these managers exceeded my expectations and did it with respect and attention to detail. I will not go anywhere else for my automotive needs! More

by JOHNNAKA Verified Customer Verified Customer

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Subaru Albany is a great service center. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. More

by gail.bourque Verified Customer Verified Customer

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I have used the Albany Service and Parts Department for many years and have always found the staff to be very helpful, professional and friendly. My most recent visit for service was no exception. Peggy many years and have always found the staff to be very helpful, professional and friendly. My most recent visit for service was no exception. Peggy Martinez was very helpful with my service order, follow-up phone calls about additional repairs, and arranging transportation to home and back to pick up my Subaru. Smooth and excellent service. More

by barryogilvie Verified Customer Verified Customer

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Excellent service. In and out quick at a reasonable price for a dealership. Will be back. In and out quick at a reasonable price for a dealership. Will be back. More

by APO Verified Customer Verified Customer

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Albany Subaru has always done a great job servicing my Outback. My car is usually ready for pickup well before the time estimated. Outback. My car is usually ready for pickup well before the time estimated. More

by craigmartz53 Verified Customer Verified Customer

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Very pleased with service and especially Peggy Martinez, Service Advisor. Always knows about my car and steers me to what really needs to be done or not done at the current time. Service Advisor. Always knows about my car and steers me to what really needs to be done or not done at the current time. More

by joanbcara Verified Customer Verified Customer

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