From the moment I walked in until the moment I left in my new Subaru was less than 2 hours. The sales man was kind, courteous and had a great sense of humor. He kept me informed every step of the way and even removed my bike rack for me. He answered all of my questions and never at any point in time was there any pressure to buy or up sell. My needs for my vehicle and payments were respected and everything was done to meet my needs. I will always return to this location in the future.
"New Car Purchased with Trade-in"
EXCELLENT SERICE...would highly recommend! We have driven a Subaru from Dean Team Subaru since 2014. We traded in out 2017 Outback Limited for a new 2019 Subaru Outback Touring. All those who assisted with our purchase of the new car provided outstanding service. We added extras on the vehicle and they were installed and ready for pickup as promised.
"Best car buying experience "
Great car buying experience. Pete was very knowledgeable about the car I was interested in and when it came time to purchase he made it super easy. Jason in the finance department had us in and out with the paperwork and was even able to get a better loan rate than was advertised. They both had to stay late for us to be able to purchase but we never felt rushed because of this. Hands down one of the best experiences I’ve ever had purchasing a car.
Fast and easy process to get our new Subaru Ascent. Tony gave us the test drive, very knowledgeable and detailed test drive. We dealt with Pete for the sales process. Very fair deal on out trade-in. No high pressure sales tactics at all.
"Will give business again"
We purchased two new Subaru vehicles and are happy with the customer service received. Pete was very helpful and friendly. Matt worked with us to give us the best deal possible. Dustin had everything ready to go. Thank you Dean Team!
"Totally Awesome Pete"
Pete was great right from the start. Enjoyed the afternoon with the dean team watching the Kentucky Derby. They have a BIG screen TV.
"Very easy and very knowledgeable!"
My wife and I had driven an Ascent before but with Richard's knowledge of the vehicle and it's options it made our decision very easy. It was a pleasure working with him.
We also worked with Pete Ostlund. He helped us with the details and the functions of the features on the vehicle. Pete was excellent at this and explained things very well and easy for us to understand. It was truly a good experience with the Dean Team!
"great experience in a new car purchase"
We were shopping for a used vehicle and started out with Myles Eaton (who was also great!), but opted to go with a new car purchase after a test drive. Pete was great to work with. He is very knowledgeable about his product and making certain to fit the needs of what we wanted in a new car. He did not try to oversell, but instead asked what we were looking for and it just so happened one was on the lot. I am a first time Subaru owner, but absolutely love the Outback after only having purchased it two weeks ago.
"Car buying experience"
- country girl
Pete was very friendly and helpful in getting us the car we wanted. We were told to call with any questions we had after we got the car home and they would answer them. We live out in the country and have always left the keys in our vehicles when they are in our garage. We drove the car Friday, Saturday, and Sunday without any problems. We got in the car Monday and found the battery was dead. We called service, spoke with Eric, and he was able to tell us what the problem was and how to fix it. As with all newer electronics and technology, things are not totally off when they are off. They have answered our questions when we called.
"Great buying experience"
Not pushy. Wanted a very specific car - they showed me the car - they sold me the car. Straightforward deal with a fair price all the way around. No time wasted with attempts at up-selling or other nonsense.