Peter Herman
Peter Herman at Mercedes-Benz of Annapolis

Peter Herman | Page 2

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

Contact Me
5.0
89 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

26 yrs, 10 mos

5.0

89 Reviews

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89 Reviews of Peter Herman

August 01, 2023

Dealership Rating
Employee Rating

Location is convenient, and pleasant personnel. Peter Herman is always so knowledgeable and explains things in a way that is understandable to someone not in the know! Makes all the difference More

by Tracy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Mercedes-Benz of Annapolis responded

Hi Tracy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Aug 03, 2023

Mercedes-Benz of Annapolis responded

Hi Tracy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2023

Dealership Rating
Employee Rating

My consultant, Mia C. was absolutely wonderful to work with. She helped me secure my 2nd vehicle with a smooth transition. She provided me consistent communication through More

by Kaitlyn K
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Mia Castle , Maria Rivera

Jun 26, 2023

Mercedes-Benz of Annapolis responded

Hi Kaitlyn, thanks for your great review, and for giving our dealership such a high star rating!

June 15, 2023

Dealership Rating
Employee Rating

Mercedes-Benz of Annapolis at Forest Drive Annapolis, MD is absolutely the best! This is the second time I unfortunately experienced tire problem (nail in my tire) when I visited my mother in Bowie, MD. Jus More

by karlotta.richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 19, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 29, 2023

Dealership Rating
Employee Rating

Wonderful service department, I am never disappointed. Thank you for great customer service. Alex you're the best. More

by Cyberguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Fader, Kevin McConnell, Chuck Leyman, Alex Clothier, Steve Nevitte, Ronan Wood , Michael Herron, Bryan Jenkins, Sarah Sroka

Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 23, 2023

Dealership Rating
Employee Rating

Peter Herman is great! !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure question More

by davis988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2023

Dealership Rating
Employee Rating

Pete Herman, my advisor is a true professional and a credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete expla More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Discus

Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi Brian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2023

Dealership Rating
Employee Rating

Always get top notch service from everyone and they are always friendly and know me by name More

by Ldub.1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 12, 2023

Dealership Rating
Employee Rating

Peter is very knowledgeable and a true professional. Everything was explained up front and my experience proceeded exactly as he indicated. J.R. is one of the nicest, most competent and helpful repres More

by motor_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.R.

Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2023

Dealership Rating
Employee Rating

I recently purchased a brand new Mercedes from Annapolis a few weeks ago. Unfortunately, the car developed a slow leak(due to a nail) in the rear tire a few days ago. I was able to get a same day service ap More

by rjv207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2023

Dealership Rating
Employee Rating

Peter was great! ! Professional and courteous as always. He made sure I had a loaner vehicle while my vehicle was being serviced which was a big convenience for me. More

by Reesect
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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