Peter Herman | Page 3

I recently purchased a brand new Mercedes from Annapolis a few weeks ago. Unfortunately, the car developed a slow leak(due to a nail) in the rear tire a few days ago. I was able to get a same day service ap a few weeks ago. Unfortunately, the car developed a slow leak(due to a nail) in the rear tire a few days ago. I was able to get a same day service appointment with Peter Herman. Peter was very sympathetic and helpful to my situation.  He was able to replace the tire under warranty. I was very pleased with the level of service I received. More

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Peter is very knowledgeable and a true professional. Everything was explained up front and my experience proceeded exactly as he indicated. J.R. is one of the nicest, most competent and helpful repres Everything was explained up front and my experience proceeded exactly as he indicated. J.R. is one of the nicest, most competent and helpful representatives I've ever had the pleasure of encountering. I have, and will continue to recommend MB of Annapolis for service. More

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Peter was great! ! Professional and courteous as always. He made sure I had a loaner vehicle while my vehicle was being serviced which was a big convenience for me. ! Professional and courteous as always. He made sure I had a loaner vehicle while my vehicle was being serviced which was a big convenience for me. More

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Had a blow out and towed the vehicle overnight on a Friday . It was ready by 11am Saturday next day. Peter provided excellent service! Friday . It was ready by 11am Saturday next day. Peter provided excellent service! More

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Pete H. my advisor is always friendly and very helpful when bring my car in for service. Keep being awesome!!! my advisor is always friendly and very helpful when bring my car in for service. Keep being awesome!!! More

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Peter was as professional and courteous as anyone could want to have. He helped me out with an emergency flat like I was a regular customer. I cannot compliment him enough for the service we were provided. want to have. He helped me out with an emergency flat like I was a regular customer. I cannot compliment him enough for the service we were provided. And the service center was clean and comfortable. More

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When it comes to the best of the best, as far as service and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understan and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understand what they mean and I get there. Exactly at Annapolis, Maryland location. I will be returning and always be a loyal customer with you all! More

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Peter provided excellent service today. He is very knowledgeable and professional. The service is GREAT and I would recommend to my friends. I would also recommend Chuck Leyman too... He is very knowledgeable and professional. The service is GREAT and I would recommend to my friends. I would also recommend Chuck Leyman too... More

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Peter Herman and Chuck Leyman are Very Helpful, knowledgeable, professional and friendly. I’m very satisfied with the service and looking forward to great customer service. knowledgeable, professional and friendly. I’m very satisfied with the service and looking forward to great customer service. More

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Chuck Leyman and Peter Herman are both professional, friendly and knowledgeable service advisors. I look forward to seeing them for service on my vehicle. Peter assisted with a dumpster dive on my flat friendly and knowledgeable service advisors. I look forward to seeing them for service on my vehicle. Peter assisted with a dumpster dive on my flat tire and I am grateful. More

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