Peter Herman
Peter Herman at Mercedes-Benz of Annapolis

Peter Herman | Page 3

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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rated
91 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

27 yrs, 8 mos

not yet
rated

91 Reviews

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91 Reviews of Peter Herman

April 12, 2023

Dealership Rating
Employee Rating

Peter is very knowledgeable and a true professional. Everything was explained up front and my experience proceeded exactly as he indicated. J.R. is one of the nicest, most competent and helpful repres More

by motor_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.R.

Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2023

Dealership Rating
Employee Rating

Peter was great! ! Professional and courteous as always. He made sure I had a loaner vehicle while my vehicle was being serviced which was a big convenience for me. More

by Reesect
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2023

Dealership Rating
Employee Rating

Had a blow out and towed the vehicle overnight on a Friday . It was ready by 11am Saturday next day. Peter provided excellent service! More

by Silas C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Cunningham, Allen Belcher, Asher Chaudry, Mac McConnell , Rodd Bowman, Rori Brown, Michael Herron, Sarah Sroka

Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hello Silas, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2023

Dealership Rating
Employee Rating

Pete H. my advisor is always friendly and very helpful when bring my car in for service. Keep being awesome!!! More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Mercedes-Benz of Annapolis responded

Hi Sabrina, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Safe travels!

Apr 03, 2023

Mercedes-Benz of Annapolis responded

Hi Sabrina, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2023

Dealership Rating
Employee Rating

Peter was as professional and courteous as anyone could want to have. He helped me out with an emergency flat like I was a regular customer. I cannot compliment him enough for the service we were provided. More

by jmacd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

Dealership Rating
Employee Rating

When it comes to the best of the best, as far as service and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understan More

by mbleezy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Nevitte, Ronan Wood , Steve Nevitte

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2023

Dealership Rating
Employee Rating

Peter provided excellent service today. He is very knowledgeable and professional. The service is GREAT and I would recommend to my friends. I would also recommend Chuck Leyman too... More

by Hintonlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 28, 2023

Dealership Rating
Employee Rating

Peter Herman and Chuck Leyman are Very Helpful, knowledgeable, professional and friendly. I’m very satisfied with the service and looking forward to great customer service. More

by Hintonlynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

Dealership Rating
Employee Rating

Chuck Leyman and Peter Herman are both professional, friendly and knowledgeable service advisors. I look forward to seeing them for service on my vehicle. Peter assisted with a dumpster dive on my flat More

by Hintonlynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2023

Dealership Rating
Employee Rating

Peter Herman and Chuck Leyman are both fantastic service advisors. They are knowledgeable counselors and helpful in everything I ask for regarding my GLE. They are professionals that I trust and admire in t More

by Hintonlynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Leyman

Mar 02, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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