Peter Herman | Page 4
Service Advisor
Mercedes-Benz of Annapolis
1920 Forest Dr.
Annapolis, MD 21401
Dealership Experience
5 yrs, 3 mos
Industry Experience
27 yrs, 8 mos
91 Reviews
Write a Review91 Reviews of Peter Herman
February 11, 2023
Thank you Alex for great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. More
Other Employees Tagged: Brian Fader, Mac McConnell, Alex Clothier, Steve Nevitte, Ronan Wood , Michael Herron, Bryan Jenkins, Chuck Leyman, Sarah Sroka
January 27, 2023
Clean friendly. I was attended to well. Mr Herman is very informative and helpful. I look forward to coming back to take care of recommended needs of my car I was attended to well. Mr Herman is very informative and helpful. I look forward to coming back to take care of recommended needs of my car More
January 27, 2023
Amazing service it was a great experience from start to finish Thank you again Mr Peter Herman your attention to detail is on point thank you again you have restored my Faith in the service department than finish Thank you again Mr Peter Herman your attention to detail is on point thank you again you have restored my Faith in the service department thank you once again . More
December 09, 2022
Excellent service department. Thank you for great customer service. Alex Clothier, you’re the best. Thank you for great customer service. Alex Clothier, you’re the best. More
Other Employees Tagged: Brian Fader, Mac McConnell, Alex Clothier, Steve Nevitte , Andrew Gallagher, Michael Herron, Bryan Jenkins, Chuck Leyman, Sarah Sroka
December 07, 2022
Peter was very professional, courteous, and sensitive to my needs to get this EQS450 back on the road. Also, the phone receptionist who got me the appointment was great. Two reasons why I have bought 4 Mer my needs to get this EQS450 back on the road. Also, the phone receptionist who got me the appointment was great. Two reasons why I have bought 4 Mercedes from you. Thanks for having great follow up staff. More
Other Employees Tagged: The woman who set up my appointment. A can do attitude!
November 17, 2022
Peter Herman listened and was very understanding to the rotted rear ended. He worked it out stayed in contact provided excellent service. Notified the part finally arrived, replaced the rearend with a mini rotted rear ended. He worked it out stayed in contact provided excellent service. Notified the part finally arrived, replaced the rearend with a minimum charge. Outstanding service on Peter Herman’s part. More
November 16, 2022
Peter Herman has been a pleasure to work with for servicing on my vehicles. Good communication and very professional! Highly recommend along with Rodd Bowman, their service director. servicing on my vehicles. Good communication and very professional! Highly recommend along with Rodd Bowman, their service director. More
Other Employees Tagged: Wayne Discus, Brian Fader , Rodd Bowman, Michael Herron, Rodd Bowman
November 04, 2022
I had a wonderful experience with Pete Herman. The attention he gives to his customers is outstanding. I had been working with another Mercedes dealership for 6 months to get a replacement part fo The attention he gives to his customers is outstanding. I had been working with another Mercedes dealership for 6 months to get a replacement part for my car and he was able to get the job done in 1 day. I look forward to working with Annapolis Mercedes and Peter for all my future car needs. More
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