Peter Modzelewski | Page 3

A Remarkable Car Buying Journey with an Exceptional Client Advisor Vitor Ventura I recently had the pleasure of working with an outstanding client advisor who guided me through the process of purchasi Client Advisor Vitor Ventura I recently had the pleasure of working with an outstanding client advisor who guided me through the process of purchasing a used Honda car. From start to finish, their expertise and dedication made my car buying experience truly exceptional. Right from the beginning, the client advisor Vitor displayed a deep understanding of Honda vehicles and helped me navigate the vast array of options available. They patiently listened to my requirements and preferences, ensuring that they fully grasped what I was looking for in a used car. Their extensive knowledge of Honda models allowed them to narrow down the choices and present me with several excellent options. What impressed me the most was the client advisor’s Vitor meticulous approach to evaluating each used Honda car. They diligently researched the vehicle history, assessed its condition, and shared all relevant details with me. Their transparency and honesty were truly commendable, as they made sure I had a comprehensive understanding of the car’s background before making a decision. Throughout the process, the client advisor Vitor displayed a high level of professionalism and provided invaluable guidance. They answered all my questions with patience and clarity, helping me make informed decisions. Their dedication to finding the perfect match between my requirements and the available used Honda cars was truly remarkable. Moreover, the client advisor Vitor went above and beyond to ensure my complete satisfaction. They accompanied me on test drives, allowing me to experience firsthand the performance and features of the cars I was considering. Their expertise and keen eye for detail helped me identify the best fit for my needs. Finally, the client advisor skillfully navigated the negotiation and purchasing process, making it seamless and hassle-free. They assisted with paperwork, explained the terms clearly, and ensured that I received a fair deal on my chosen Honda car. In conclusion, I highly recommend this client advisor Vitor Ventura to anyone seeking guidance in purchasing a used Honda car. Their expertise, dedication, and genuine care made the entire process smooth and enjoyable. Thanks to their help, I found the perfect Honda car that exceeded my expectations. If you are looking for a professional and knowledgeable Vitor Ventura I wholeheartedly endorse their services. More

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Excellent service! Both Vitor and Peter worked with me and were extremely helpful and professional. Vitor was thorough throughout each step of the process. Highly recom Both Vitor and Peter worked with me and were extremely helpful and professional. Vitor was thorough throughout each step of the process. Highly recommend! More

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As soon as we walked in we were greeted by Maria Herrera. She was amazing. I would recommend her and the dealership to anyone. Truly appreciate the service ! She was amazing. I would recommend her and the dealership to anyone. Truly appreciate the service ! More

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Enrique is the best sales person ever he took care Everything for me....He also follow up to make sure I understood all the equipment on the vehicle💯 I will refer Enrique to all my friends and family Everything for me....He also follow up to make sure I understood all the equipment on the vehicle💯 I will refer Enrique to all my friends and family small guy doing big things More

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Went to see car that I was told was in stock but when I arrived it was not available. Then was interested in another vehicle which during the sales process was hit with a 399 dealer prep which was not disc arrived it was not available. Then was interested in another vehicle which during the sales process was hit with a 399 dealer prep which was not disclosed in their ad on their website. Tried to confront the discrepancy of the ad but was told to call tomorrow to speak to the manager. Next I spoke to both Jude and Peter which where both incredibly rude and denied wrong doing and the cars listing on their web site and told me I must pay the dealer prep fee. Then the next day they changed their ad on their web site to reflect the dealer prep fee. I sent two emails to the general manager ray a week ago and also called several times and left messages which I have had no response. This dealership has showed me they will hit you with every extra fee they can think of and false advertise prices on their website. They have no customer service and management are unethical. I have attached the cars ad before and after from their website. Stay away from this dealership as well as the management. Jude and Peter need training and should not be managers. The general manager ray is horrible at returning phone calls and emails. Dishonest dealership stay away More

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wonderful experience My car buying experience was stress free.My salesman Enrique Castaneta was honest,understanding and he delivered on all his promises. Everyone was helpful the Finance manager Ter stress free.My salesman Enrique Castaneta was honest,understanding and he delivered on all his promises. Everyone was helpful the Finance manager Terry explained the best finance options that suited my budget.Pete the sales manager was very helpful in getting our 2 car deal done with the best price and no hassles.Enrique explained every single option on the car and has called to make sure everything is going well after our purchase. Enrique made my car buying experience stress free. He is very knowledeable and delivered on his promises.Overall experience at DCH Academy Honda is TOP LEVEL. More

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The dealership showroom is very clean and the environment is laid back. Veronica and Megan were extremely patient with us and helpful as we went through the process. Megan did a very thorough walkthrough of is laid back. Veronica and Megan were extremely patient with us and helpful as we went through the process. Megan did a very thorough walkthrough of the features of the car before we left. More

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Back in February 19th of 2022 I innocently decided to finance a car with DCH Honda. I was told that the car was in perfect conditions, had only one owner so even though it had high mileage (96,575) to be finance a car with DCH Honda. I was told that the car was in perfect conditions, had only one owner so even though it had high mileage (96,575) to be exact I was told that the car was suppose to be driving like new because the car was kept up to date. Come to find out 2 weeks into me having this car it started giving me problems with the oil and it started making a weird sound. Ironically just 2 weeks after, March 18th a day before my 30 day warranty was up the car continued and it was even louder, the car also had burned out breaks and rotors which I had to invest in because they told me they weren't going to help me. I tried to get in contact with them and they would never be available all I kept getting was voicemails and no call back. 4 months in and the car just gets worse. I tried to get some sort of help but they told me they can't do anything about it and my only options were to either, diagnose the car with them and pay out of pocket or go to another Honda to do the same because my 30 days warranty was up even though I had my proof that this problem started while on my warranty. I keep having to pay the price of damages that I was unaware of when I was sold the car under "perfect conditions". Til this day August 20th I'm still having even more problems with my car. As time goes by the more problems it appears to be. It's ridiculous that after working so hard for my money to invest in a car they don't even have the decency to help me with the situation they put me in. These people are liars and they will scam you and tell you all these beautiful lies and after you're in the mud and the money is paid they won't even bother. ALL THEY WANT IS YOUR MONEY! DONT LET THEM FOOL YOU. DO SOMETHING ABOUT IT. THEY ARE SELFISH AND DONT REALLY CARE ABOUT CUSTOMERS OR THEIR MONEY AS LONG AS THEY GET THEIR COMMISSIONS! THEY THINK THEY CAN GET AWAY WITH THINGS. WHEN YOU DO YOUR RESEARCH AND KNOW YOUR RIGHTS LIKE I DID NOBODY CAN PLAY YOU! More

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Extremely disappointed in this dealership and will NOT be returning once my contract is up. DO NOT RECCOMMEND. Professional scam artists and couldn’t care less about the customer!!! So many things went wrong returning once my contract is up. DO NOT RECCOMMEND. Professional scam artists and couldn’t care less about the customer!!! So many things went wrong and were barely willing to fix any of it. I bought my own lease out after 3 years and was being charged $5000 over the actual price owed on my car. They didn’t provide a bill of sale in my hard drive, so I had no idea what exactly I was paying for. When I went back to confront them, they printed some xx copy on the spot of where this unknown money was coming from. They claim they shred files after a certain amount of days which makes no sense either, especially if everything is online. All of the fees were xx. They didn’t care. Pretty sure they charged me for the retail price of my car and not the buy out. Manager wouldn’t even come out to speak to us about anything, even after we requested to talk to him but proceeded to help other customers who walked in way after us. These people suck. More

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Clean place. Great people at the sales department. Really good inventory on used cars and the best service all over. Great people at the sales department. Really good inventory on used cars and the best service all over. More

by BOCHA2370 Verified Customer Verified Customer

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