Went there this past weekend and they were very attentive
and welcoming. Great service and a great experience working with Phil
and welcoming. Great service and a great experience working with Phil
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by Jsphsteward
Mar 07, 2026 -
Jsphsteward responded
5 star service
He was very patient, thorough, and kind.
10 out of 10 would recommend for any car buying needs.
10 out of 10 would recommend for any car buying needs.
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by Willis.akaila
Feb 27, 2026 -
Norm Reeves Honda Superstore Cerritos responded
It is excellent to know you felt supported with patience and care from start to finish. Car buying should be an exciting journey, and it sounds like that is exactly what happened. We truly appreciate the recommendation and cannot wait to celebrate more milestones with anyone you send our way!
Thank you very much Linda Ly, Phil Byrd and Ramzi Maymoun
for such a great experience and excellent customer service!
for such a great experience and excellent customer service!
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by Eduardo
Verified Customer
Verified Customer
Other Employees Tagged:
Linda Ly
, Ramzi Maymoun
Jan 07, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Extraordinary experiences are built through teamwork, and it’s terrific to hear how Linda, Phil, and Ramzi came together to make yours a memorable one. We genuinely appreciate the shoutout, Eduardo.
Phil and Frank were incredible helpful We visited four
cerritos dealerships in cerritos, but Phil was the best customer service we received. Every dealer has nice vehicles but your customer service made t
cerritos dealerships in cerritos, but Phil was the best customer service we received. Every dealer has nice vehicles but your customer service made the difference.
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by noahfraere13
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
Jan 02, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Vehicles may vary from lot to lot, but how people treat you sticks. Phil and Frank focus on genuine connection, thoughtful assistance, and building trust, rather than rushing to outcomes. We’re glad that difference stood out.
I recently purchased a new 2026 Honda HR—V 2wd sport in
Nordic Forest Pearl last Saturday. I started my purchase over the phone with Phil and had specifically requested this model and color. He was incredi
Nordic Forest Pearl last Saturday. I started my purchase over the phone with Phil and had specifically requested this model and color. He was incredibly helpful and attentive to my needs. He found the exact car I wanted and kept communication top notch throughout the entire process. I Highly recommend them and the team at Norman Reeves Honda Cerritos for a seamless experience.
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by vanessagarcia41
Verified Customer
Verified Customer
Dec 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Your purchase sounds like a perfectly coordinated handoff, with Phil acting as the steady conductor from the very first phone call. From tracking down the exact model and color to keeping communication clear, he made sure every note landed where it should. Thank you for trusting our team with such a meaningful purchase.
Best service I liked great good amazing very good thank
you nice very good hi
you nice very good hi
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by phhrasing_solan
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Great, amazing, very good…sounds like we've hit just about every positive word in the book! Our team will be thrilled to see your enthusiasm. Thank you for sharing your excitement and kind words!
I am pleased with working with Specialist Byrd as my
salesperson. From the moment we started, he took his time explaining every detail and answering all the questions my cousin had. We all felt comforta
salesperson. From the moment we started, he took his time explaining every detail and answering all the questions my cousin had. We all felt comfortable and valued as a customer.
Mr. Byrd genuinely listened to my needs and worked diligently to meet them within my budget. I was definitely pleased with his professionalism, his deliverance, and his unwavering willingness to help me achieve my goal of finding the right car.
He helped me find a good, reliable, safe, and sporty vehicle without any unnecessary pressure. I feel good about my purchase and the process!
I will recommend Mr. Byrd to anyone looking for a car.
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by Fefeme67
Verified Customer
Verified Customer
Dec 08, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Your review feels like the sequel to Specialist Byrd’s greatest hits, and we’re thrilled it lived up to part one. His patience with your cousin’s questions and his focus on your needs made for a smooth flight from start to finish. We’re glad the landing (AKA your new sporty, safe car) felt perfect.
Provided excellent comparison between models.
Discussed options. Was informative and easy to work with, no pressure.
Discussed options. Was informative and easy to work with, no pressure.
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by ward.steve
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
Dec 01, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Steve, it’s great to hear that your visit helped you weigh your options with ease. Comparing models and discussing choices without any pressure is exactly how we hope every customer experience feels. Thanks for sharing your thoughtful feedback!
Phil was amazing.
Not too pushy but informative. Very patient and helpful. Little wear and tear on the car I didn't see since I went at night.
Not too pushy but informative. Very patient and helpful. Little wear and tear on the car I didn't see since I went at night.
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by Jaylaraney
Verified Customer
Verified Customer
Other Employees Tagged:
Phil Byrd
Oct 27, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your feedback with our team! We're always looking for ways to make every experience better, and our team is happy to assist you if you need us. Phil appreciates the special shoutout, too. Please give us a call any time, and we'll be glad to earn that fifth star!
Great Customer service, excellent and simple buying
process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others.
process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others.
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by José
Verified Customer
Verified Customer
Sep 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Linda will be grinning ear to ear when she hears she made your car purchase easy and fast. That kind of teamwork is what makes the process feel simple instead of stressful. We appreciate your recommendation and hope you’re loving every mile so far!