Phil Byrd

Phil and Frank were incredible helpful We visited four cerritos dealerships in cerritos, but Phil was the best customer service we received. Every dealer has nice vehicles but your customer service made t cerritos dealerships in cerritos, but Phil was the best customer service we received. Every dealer has nice vehicles but your customer service made the difference. More

by noahfraere13 Verified Customer Verified Customer

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I recently purchased a new 2026 Honda HR—V 2wd sport in Nordic Forest Pearl last Saturday. I started my purchase over the phone with Phil and had specifically requested this model and color. He was incredi Nordic Forest Pearl last Saturday. I started my purchase over the phone with Phil and had specifically requested this model and color. He was incredibly helpful and attentive to my needs. He found the exact car I wanted and kept communication top notch throughout the entire process. I Highly recommend them and the team at Norman Reeves Honda Cerritos for a seamless experience. More

by vanessagarcia41 Verified Customer Verified Customer

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Best service I liked great good amazing very good thank you nice very good hi you nice very good hi More

by phhrasing_solan Verified Customer Verified Customer

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I am pleased with working with Specialist Byrd as my salesperson. From the moment we started, he took his time explaining every detail and answering all the questions my cousin had. We all felt comforta salesperson. From the moment we started, he took his time explaining every detail and answering all the questions my cousin had. We all felt comfortable and valued as a customer. Mr. Byrd genuinely listened to my needs and worked diligently to meet them within my budget. I was definitely pleased with his professionalism, his deliverance, and his unwavering willingness to help me achieve my goal of finding the right car. He helped me find a good, reliable, safe, and sporty vehicle without any unnecessary pressure. I feel good about my purchase and the process! I will recommend Mr. Byrd to anyone looking for a car. More

by Fefeme67 Verified Customer Verified Customer

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Provided excellent comparison between models. Discussed options. Was informative and easy to work with, no pressure. Discussed options. Was informative and easy to work with, no pressure. More

by ward.steve Verified Customer Verified Customer

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Phil was amazing. Not too pushy but informative. Very patient and helpful. Little wear and tear on the car I didn't see since I went at night. Not too pushy but informative. Very patient and helpful. Little wear and tear on the car I didn't see since I went at night. More

by Jaylaraney Verified Customer Verified Customer

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Great Customer service, excellent and simple buying process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others. process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others. More

by José Verified Customer Verified Customer

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I used the Costco Auto Program and was sent contact details on Norm Reeves of Cerritos. They followed up with an email and phone call. I talked to Phil Byrd and got a couple of questions answered. I sa details on Norm Reeves of Cerritos. They followed up with an email and phone call. I talked to Phil Byrd and got a couple of questions answered. I saw a few cars online that I wanted to test drive so I reached out to Phil for an appointment. When I got there, the cars were available to see and drive. My grandson settled on the car he was interested in and I asked Phil to give me the out the door price. After applying the Costco discount for used car purchases I felt like I was getting the car for a decent price. No haggling, no pressure and overall a quick transaction. More

by mywae48 Verified Customer Verified Customer

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Norm Reeves had the inventory and the models that we were looking for, although admittedly, not the color I wanted as my first choice. They were, however, willing to match and even beat the price that I have looking for, although admittedly, not the color I wanted as my first choice. They were, however, willing to match and even beat the price that I have received from another dealership More

by nathan Verified Customer Verified Customer

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Phil Byrd was a great representative and answered all questions. The only thing was I had no gas in the tank when I got home so I couldn't drive it until I got gas. questions. The only thing was I had no gas in the tank when I got home so I couldn't drive it until I got gas. More

by cmymegan Verified Customer Verified Customer

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