Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd | Page 4

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
160 Reviews
5.0

160 Reviews

Write a Review

160 Reviews of Phil Byrd

March 11, 2025

Dealership Rating
Employee Rating

Deal with norm reeves for nearly 20 years everyone there earns my trust the system and business process is very good More

by nlssummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wong

Mar 12, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! It's hard to believe that we've been partners in your shopping and service needs for so long. We appreciate your loyalty and hope to celebrate 20 more years. Thanks so much!

February 18, 2025

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Employee Rating

Mike Porter was our salesman (Phil Byrd assisted him). Phil was excellent and helped us with the test drive. Mike was absolutely outstanding. We bought a 2024 Civic Si from him and he is the reason we More

by emcmahon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Porter , Jose Magana

Feb 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your two new Hondas! We're happy that our inventory could supply you with a 2024 Honda Civic Si and a 2025 Honda CR-V and that Mike could be there for you with Phil's help. Thanks so much for giving us your business, and we're more than ready to help you again!

February 18, 2025

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Employee Rating

Its a good place, front desk help right away and the give us a good service More

by fco_javi_04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Feb 18, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new-to-you Honda! We appreciate you telling us about your experience and that you received all the help that you needed. Thanks so much, and we're here when you need your first service visit!

January 29, 2025

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The most reliable Honda dealer out there! That’s why I have been going to them(Phil Byrd) for the last 13 years with around 15 cars. More

by shahidquraishi1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We appreciate your loyalty to us and Phil with the purchase of 15 cars and 13 years partnering with you. Please let us know what we can do to make your next visit a five-star experience. Thank you!

January 28, 2025

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Employee Rating

Phil was so helpful but not overly aggressive. I will most certainly work with him again. He’s also very knowledgeable. More

by Cbradley24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're happy that Phil informed you about the cars that you were considering yet let you take your time to see what was right for you. Thanks so much, and please let us know if you may be interested in adding accessories!

January 02, 2025

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Great sales service with no time waisting or games . Very professional and follow through on all requests and add ons . More

by sjwcc04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Norm Reeves Honda Superstore Cerritos responded

That's the kind of service we like to provide to our customers! We're happy that you found our team professional and on the ball with following up on what you needed for your Honda. Thanks so much, and we encourage you to investigate our service specials for next time!

December 18, 2024

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Fast friendly service. No upselling and no pressure to do unwanted services. Vehicle completed as promised. More

by gotoy20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval

Dec 20, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for rating your service experience 5 stars! We love to see it! We hope you're enjoying being back on the road with your vehicle. If you ever need to schedule an appointment in the future, we hope you'll take advantage of our online scheduler.

October 31, 2024

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Employee Rating

On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 22, 2024

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Employee Rating

Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork , Devon Fields

Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 12, 2024

Dealership Rating
Employee Rating

Received a quote over the phone. Came in and was able to negotiate better deal. Phil Byrd was patient and understood what I wanted. Closed the deal in less than 4 hours. More

by japerez5733
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly , Jeff Aoki

Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you’re happy with your experience! Thanks for the 5 stars.

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