Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd | Page 4

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
148 Reviews
4.9

148 Reviews

Write a Review

148 Reviews of Phil Byrd

October 04, 2024

Dealership Rating
Employee Rating

I was so happy with how attentive they were. Linda was amazing as well. I filled out the survey and realized I did not get to express my gratitude to Linda, Jose, And Phil.. I contacted Linda More

by kecsun5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We look forward to helping you again soon.

September 29, 2024

Dealership Rating
Employee Rating

Phil helped so much, he made the process fast and easy. I love my new car! More

by asotelo0024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Atienzo

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review and are happy we could meet your expectations! Come visit us again soon.

September 23, 2024

Dealership Rating
Employee Rating

Phil was great! Thanks for a great experience. I’ll be back when I need another car. More

by janipur
Recommend Dealer
Yes
Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear about your experience! Your satisfaction is our top priority—come see us again soon!

September 14, 2024

Dealership Rating
Employee Rating

I was so happy to meet Phil and I didn't have much interaction with Christina or Jose but I know that they're were very kind. This car experience was by far the most smooth and I didn't have any conce More

by Kathryn.purdy@icloud.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Christina Nuval

Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to know you had a great experience! Let us know if you ever need anything in the future.

September 13, 2024

Dealership Rating
Employee Rating

Great Service Since I walk in, I felt welcome . Mr. Byrd was great he had the patience to answer my questions and to help me find what I was looking for. More

by hazzmin.moreno.ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh, Devon Fields

Sep 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience!!

September 03, 2024

Dealership Rating
Employee Rating

TY Phil Byrd for test drive & Kim Kelly purchase of car & Mike Aguilar for financing More

by luluisalva141311
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan

Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

We greatly appreciate your 5-star review and kind words for both Phil and Kim! Our team is here for you anytime, and we hope to assist you again soon.

September 03, 2024

Dealership Rating
Employee Rating

Been coming here since 2008 phil Byrd has been the man helping me get into many Different Hondas over the years between me and the wife we just got our 7th vehicle from him we always go with him great cus More

by johnalbrecht77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased with your 5-star review! Please feel free to stop by or contact us if you need any further assistance.

August 29, 2024

Dealership Rating
Employee Rating

Phil was very professional and helped me with all that I needed in buying the car. More

by bjandtly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback for Phil! It was a pleasure to assist you, and we hope to see you again soon.

August 26, 2024

Dealership Rating
Employee Rating

The sales people were very nice and the process went well. But, the passenger rear tire had a patch without a plug that went bad in a couple thoudand miles due to not using a plug. Due to the shoddy r More

by mr.nick2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ty Trieu

Aug 27, 2024

Norm Reeves Honda Superstore Cerritos responded

We are sorry for the inconvenience you experienced at our dealership and would like the opportunity to discuss it further. Please reach out to us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 13, 2024

Dealership Rating
Employee Rating

Quick and efficient drop off and pick up. Service great all around. No issues at all. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star review! It was a pleasure serving you, and we hope to welcome you back soon.

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