"New Car Purchase "
Sales people very friendly and professional. Negotiation was easy and non-confrontational. Sales people also support one another, knowledgeable and have some good tenure. I returned to the same sales person for this purchase that I had 5 years ago (Mark Doedens) - just as easy to work with this time
I bought my second car from Andrew Toyota and my salesman was Prentiss Farsee, He’s very professional honest and trustworthy that means a lot when your talking about a car salesmen. He found the exact car i was looking for and answered every question I had or would find out if he didn’t know at that particular moment. GREAT GUY GREAT PERSON!
"Happy, happy, happy"
We were very pleased with the personal care we got from our salesperson, Prentiss. The vehicle we ended up purchasing was exactly what we wanted and it was at a good price. We have purchased vehicles from Andrew Chevrolet and our salesperson, Prentiss, before, and we have always been happy. When we need another vehicle we will be back!!
Last night we went in to Andrew Toyota and we worked with Prentess Farsee. We had a 2016 Camry lease that wasn't to end until December but she really did not want to wait any longer. Prentess really took the time to research all 2 million of our questions about the car lol, and never made us feel rushed or pressured... Definitely recommend this Toyota Dealership as well as Prentess for any of you're purchase or leasing needs... Also Duane in service has always been amazing with any issues we had with the vehicle.
"Nice and friendly environment. "
Staff was very lively and explained details clearly for me. I had no reason to doubt my purchase. He helped me work out my budget to make reasonable choices. I fully recommend this dealership.
"Replacing a totaedl SUV made easy, and stress free."
A herd of deer totaled out my first 2014 4Runner. I was pretty devastated because I really loved that SUV.
I had spent over a year with Mark looking for a car and I wasn't sure what kind of car I wanted and eventually I settled on a 4Runner. When I first met Mark he asked me a lot of questions and he kept coming back to I think you really want to 4Runner and I wasn't sure at that time but once I did buy my first used 2014 4Runner I was sold. Unfortunately that 4Runner was bought at Kenosha CarMax. I always feel guilty that I spend so much time with Mark and then chose a different dealership to find my perfect 4Runner.
When my 4Runner was totaled I went to Andrew Toyota and Mark help me through the process I found the right 4Runnerand I had it within a week. Mark shined and polish that new 2018 4Runner he helped me set up the radio and all the Bluetooth stuff he said if I need any help just come right in and he would answer any of my questions.
From my experience Mark is extremely knowledgeable on all of the cars, he can answer any of your questions. Buying a car from Mark is easy.
Andrew Toyota has service me since 2013 I had a RAV4 I had a 2014 4Runner and now I have a 2018 4Runner I look forward to having my car serviced at this dealership.
My sales consultant Prentiss Farsee was very helpful. He was very knowledgeable about the cars and their features. His professionalism and engaging personality was very much appreciated throughout the process.
I have bought 3 cars through Andrew Toyota, over the years. Each has been wonderful. My sales rep is Prentiss Farsee - who is a delight to deal with and always says "Hi Jane" whenever I come in for anything. The quality of the service department is terrific! Everybody is very pleasant. No matter what service you have done they do it efficiently and accurately. Kudos to them! Jane
"Excellent customer service "
Andrew Toyota has the best customer service that one could experience. Although I was a customer, I did not feel like one. The professionalism was at is best. Working with Mr. Frasee made me realize what good salesmanship should be. He answered all of my questions, continued to keep in mind my financial needs and made me feel comfortable asking questions. He was friendly and had a very pleasant personality.
I would definitely recommend Andrew Toyota as well as Prentiss Farsee.
Excellent Customer Service!!!
"Much above average dealership; exceptional sales service."
- George Sapon
As a past GM with 18 direct reports, I found Mr. Farsee to possess a rare mix of sales, personal skill, and human talent which would serve him well in any of a variety of professional careers. In the two short days we worked together I quickly found myself appreciating his many sales and personal traits. On the sales side he is a very hard worker, has in-depth knowledge of the sales process, and is bottom line oriented for the Andrew dealership; yet at the same time is focused on what's best for the customer. On the personal side he has a warm character and excellent sense of humor. He appeared to be the type of individual that would work well with subordinates, his peers, and his superiors. I personally enjoyed tremendously the time we had working together.