Qudus Ijelu | Page 7

My husband and I had a great experience buying here. Our sales associate Jade was attentive and knowledgeable, and our finance manager Qudus explained everything in great detail. He was very professiona Our sales associate Jade was attentive and knowledgeable, and our finance manager Qudus explained everything in great detail. He was very professional and took care of all our questions/concerns, and Jade even took the time to demonstrate how everything worked. Shout out to Jovenel in the insurance department as well as he went above and beyond. This was a great experience buying a car, and they made sure we were happy with our purchase and took care of us even after they made the sale. Amazing customer service all around.Thanks, Jade and “Q” for everything! More

by jeune.tatyana Verified Customer Verified Customer

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This Lexus Dealership has a prestigious staff, in particularly my sales representative Erez was super helpful and kind. He showed me a variety of options and when he discovered what model I really wa particularly my sales representative Erez was super helpful and kind. He showed me a variety of options and when he discovered what model I really wanted he immediately arranged all the possible options and the rest of the transaction was just an ease. Really a wonderful guy, I will recommend to all my friends and family! Thank you Erez! More

by danieldoar Verified Customer Verified Customer

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The buying process was super easy and pleasant with Jhan. Also, Q, the finance manager made the closing very simple. A+ for both of them. Also, Q, the finance manager made the closing very simple. A+ for both of them. More

by cesar25618 Verified Customer Verified Customer

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My experience at North Miami Lexus was wonderful and satisfying. They had great customer services and was very personable. satisfying. They had great customer services and was very personable. More

by APEXXTAXSERVICES Verified Customer Verified Customer

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My experience with Lexus was an awesome one i will definitely refer them to family and friends definitely refer them to family and friends More

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Kons was the best! He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, He was very knowledgeable and personable. However, the financial analyst (not sure of the correct term for the title), Syid was horrible if you can, go to anyone but him. He was rude, and condescending, and practically ruined my new car-buying experience. His apathetic demeanor should not be one that anyone has to endure, nor should excuses be made excuses for his behavior toward customers. Working with customers is a choice, and if you can't do that, then don't work for an industry that prides itself on providing customer satisfaction or one where you have to deal with customers daily. I have been a loyal Lexus owner for over 15 years and have owned three Lexus vehicles, purchasing each one at a different Lexus dealership. I have even gotten my family members to purchase a Lexus. I did this because they are reliable vehicles, but I have to admit, this has been the worst car-buying experience I’ve ever had. If it were not for Kons and Q who helped salvage whatever greatness was left of this experience, Lexus would have been out of a loyal customer and my hard-earned money. More

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Great service from all the staff and Lev. Fast service, I was out in a couple of hours. Fast service, I was out in a couple of hours. More

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True Professional… Diego made my car buying experience very refreshing. He made transportation arrangements for me to get to the dealership with only having communicated with him via email. In person, he very refreshing. He made transportation arrangements for me to get to the dealership with only having communicated with him via email. In person, he greeted me as I arrived to the dealership. The dealership is one of the nicest I have been to in a very long time. Finance Team did a good job with going over the documentation and getting everything completed in a decent amount of time. Diego made sure my vehicle was cleaned again (it was already close to immaculate) fuel was topped off and he even provided me a gift from the dealership that was most appreciated. This was definitely one of my top 3 car buying experiences and I’ve purchased many vehicles in my life. Thanks again Diego and the Lexus of North Miami team for providing exceptional car buying service. I look forward to working with you all in the future. More

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Everyone was great to work with. One of the easiest and most enjoyable experiences I've had at a dealership. One of the easiest and most enjoyable experiences I've had at a dealership. More

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Evan is Barnun the best person to work with I could not recommend someone more to handle the lease. He is extremely knowledgeable and professional and the process was seamless. recommend someone more to handle the lease. He is extremely knowledgeable and professional and the process was seamless. More

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