Rafael Glover
Rafael Glover at BMW of Sarasota

Rafael Glover

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of Rafael Glover

August 30, 2025

Dealership Rating
Employee Rating

Very attentive, listens to the customer, very friendly, responsive, helpful in completing transaction documentation and orienting to features of new vehicle. More

by jmwhelan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Allard

August 29, 2025

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Employee Rating

Maria is always wonderful. The service team is always very helpful and pleasant. I would never take my vehicle anywhere else. I have had nothing but terrible experiences at oth More

by Happy BMW Customer
Recommend Dealer
Yes

July 12, 2025

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Employee Rating

The staff was amazing! Competent, clear, courteous, fair and professional. They went above and beyond on all fronts. Exceptional customer experience delivering above expect More

by bmalden007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor, Mario Picone, Shaun Shore, Milan Augustine , Ash Alce, Pete Mishos, Jadon Marchant

June 08, 2025

Dealership Rating
Employee Rating

Excellent service at BMW Sarasota! Greg and Josh kept me informed and got my car back quickly. Professional, friendly, and efficient — highly recommend. More

by ROBERT.HILDRETH
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2025

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Great quick service . Thank you Cameron and the rest of the service team for making my emergency their priority! More

by gregory12
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

gregory12 responded

Always amazing service from the Sarasota team .

December 22, 2024

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Employee Rating

Excellent service and always on time. They provided a loaner which was very helpful and kind. More

by whitneyr43
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

November 02, 2024

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I was told BMW would honor a lower price on tires and installation if I showed them evidence of a lower price. They didn't respond when I sent them one. Also, immediately after my service visit, I ne More

by henpeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 01, 2024

Dealership Rating
Employee Rating

The service advisor Carlos is very knowledgeable,helpful and courteous. A star asset to your dealership. More

by EM0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz , CARLOS,RAFAEL

October 21, 2024

Dealership Rating
Employee Rating

Prompt, courteous service. Rafael was personable, pleasant, communicative and very helpful. Excellent drop off and pick up process. Facility clean and comfortable More

by MARK.GIRARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cruz

October 20, 2024

Dealership Rating
Employee Rating

Rafael was very pleasant to work with and professional. I would rate him 10 on a scale of one to 10. Thank you for a pleasant Experience! More

by COLSTEELE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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