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Rafat Alamawi

Overview Reviews (222) Inventory (205)

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Rafat Alamawi

General Manager

The Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0

222 Reviews

Overview Reviews (222) Inventory (205)

Dealership Experience

9 yrs, 11 mos

Industry Experience

25 yrs, 3 mos

Languages Spoken

Arabic

English

5.0

222 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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222 Reviews of Rafat Alamawi

August 20, 2025

Dealership Rating

Employee Rating

I worked with Danny for the purchase of my Chevy Tahoe. He was great to work with. He was friendly and easy to work with. He gave me all of the information I needed to make my final decision. Thank you for He was great to work with. He was friendly and easy to work with. He gave me all of the information I needed to make my final decision. Thank you for the help! More

by Jason

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Baha Assaf

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Aug 20, 2025 -

The Chevy Exchange responded

Thank you, Jason! I truly appreciate your kind words about Danny and your experience at The Chevrolet Exchange. It's great to hear that you found him friendly and helpful in your purchase of the Chevy Tahoe. We strive to provide the best service possible. Enjoy your new vehicle, and we look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 12, 2025

Dealership Rating

Employee Rating

This is my fifth car purchase from the Chevy Exchange. Each time I have been treated with great customer service. Ricky not only helped me pick the vehicle I wanted, he went and picked it up for me. Each time I have been treated with great customer service. Ricky not only helped me pick the vehicle I wanted, he went and picked it up for me. More

by Mavner54milo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Oday Omar, Ricky Stephens

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Aug 13, 2025 -

The Chevy Exchange responded

Thank you so much for your wonderful review! I'm thrilled to hear this is your fifth purchase from The Chevrolet Exchange, and that Ricky provided you with great service in selecting and picking up your vehicle. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 10, 2025

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Rafat and Danny were EXCELLENT! They were very honest and upfront. This is my 4th purchase from the Chevy Exchange. They were very honest and upfront. This is my 4th purchase from the Chevy Exchange. More

by matt.spontak

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Lance Legler, Danny Trujillo, Baha Assaf, Viviana Quinto, Cass Harb, Oday Omar

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Jul 11, 2025 -

The Chevy Exchange responded

Thank you for your wonderful feedback, Matt! We’re thrilled to hear that Rafat and Danny provided you with excellent service during your recent visit to The Chevrolet Exchange. It's fantastic to have you as a repeat customer, and we truly appreciate your trust in us for your purchases. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 26, 2025

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Employee Rating

Excellent service from day one when I bought my car to picking up my car.no problems what so ever. picking up my car.no problems what so ever. More

by don_jose_9

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Zayd Alwawi, Oday Omar

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Jun 26, 2025 -

The Chevy Exchange responded

Thank you for your review! I'm glad that you experienced excellent service from The Chevrolet Exchange from the moment you purchased your car to the pickup. We appreciate your support and look forward to serving you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 26, 2025

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You guys were awesome I really appreciated your help and support. Best dealer experience ever and support. Best dealer experience ever More

by Chris Stilling

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zayd Alwawi, Oday Omar

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Jun 26, 2025 -

The Chevy Exchange responded

Thank you so much for your feedback, Chris! I'm happy to know that you had the best dealer experience ever at The Chevrolet Exchange. We appreciate your support and look forward to assisting you again on your next visit. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

June 08, 2025

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Employee Rating

Great buying experience no hassle, pleasure to deal with and everyone was very helpful and hoping now the delivery goes well as I am picking up car tomorrow and everyone was very helpful and hoping now the delivery goes well as I am picking up car tomorrow More

by stephenrobin

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Baha Assaf, Viviana Quinto , Francisco was my sales rep very helful

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Jun 08, 2025 -

The Chevy Exchange responded

Thank you, Stephen! We truly appreciate your positive feedback about your buying experience at The Chevrolet Exchange. It's great to hear that our team was helpful and that you found the process hassle-free. We're excited for you to pick up your car tomorrow and hope the delivery goes smoothly. We look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 21, 2025

Dealership Rating

Employee Rating

The team at this dealership has absolutely the best customer service experience I’ve ever had. Matt and Danny are personable, and attended to all my questions right away. They also listened to my reque customer service experience I’ve ever had. Matt and Danny are personable, and attended to all my questions right away. They also listened to my requests and provided me with the best car options. From the start to the end they exceeded my expectations and went above and beyond working with me through each question and request. The paper work process was ready, so when I arrived to finalized the purchase it didn’t take a long time like other places I’ve been to. I will definitely make my other car purchases with them. It was a pleasant experience and I’d recommend them. More

by kris

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto, Zayd Alwawi, Oday Omar , Matt Spontex

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May 21, 2025 -

The Chevy Exchange responded

Thank you for your wonderful review, Kris! I am thrilled to hear that you had an exceptional experience with Matt and Danny at The Chevrolet Exchange. It's great to know that our team was able to assist you promptly and provide the best car options tailored to your needs. I appreciate your recommendation, and we look forward to helping you with your future car purchases. See you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 30, 2025

Dealership Rating

Employee Rating

Straight forward buying process. my sales associate Francisco was excellent. Highly recommended for for purchase. my sales associate Francisco was excellent. Highly recommended for for purchase. More

by rocky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Dan Hilliard, Oday Omar , Francisco

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Apr 30, 2025 -

The Chevy Exchange responded

Thank you for the wonderful review, Rocky! We're thrilled to hear that you had a straightforward buying process and that Francisco provided excellent service. Your recommendation means a lot to us at The Chevrolet Exchange. We look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 29, 2025

Dealership Rating

Employee Rating

Wonderful experience! Excellent customer service! Viviana, Rafat, and Oday were tremendous and I would recommend Chevy Exchange for your next car buying needs! Excellent customer service! Viviana, Rafat, and Oday were tremendous and I would recommend Chevy Exchange for your next car buying needs! More

by Aldyfam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Viviana Quinto, Oday Omar

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Apr 30, 2025 -

The Chevy Exchange responded

Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience at The Chevrolet Exchange. Viviana, Rafat, and Oday will be delighted to know their efforts made a positive impact. We truly appreciate your recommendation and look forward to assisting you with your future car buying needs! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 26, 2025

Dealership Rating

Employee Rating

Chevy Exchange is THE BEST CAR DEALERSHIP EVER! !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from the !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from them over the past 2 decades bc they take great care of their customers- treat you like family! More

by Hope Limbos

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Albert, Lance Legler, Baha Assaf, Zachary Hansen, Dan Hilliard, Fuad Ghosh

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Apr 27, 2025 -

The Chevy Exchange responded

Thank you so much for your review! We’re grateful to have earned your trust and loyalty for over 20 years. Fuad Ghosh and the team are glad to know they’ve helped make each experience a positive one at The Chevrolet Exchange. We’re proud to treat our customers like family and look forward to working with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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