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Rafat Alamawi

Overview Reviews (215) Inventory (176)

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Rafat Alamawi

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Rafat Alamawi

General Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0

215 Reviews

Overview Reviews (215) Inventory (176)

Dealership Experience

9 yrs, 7 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

Arabic

English

5.0

215 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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215 Reviews of Rafat Alamawi

April 30, 2025

Dealership Rating

Employee Rating

Straight forward buying process. my sales associate Francisco was excellent. Highly recommended for for purchase. my sales associate Francisco was excellent. Highly recommended for for purchase. More

by rocky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Dan Hilliard, Oday Omar , Francisco

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Apr 30, 2025 -

Chevy Exchange responded

Thank you for the wonderful review, Rocky! We're thrilled to hear that you had a straightforward buying process and that Francisco provided excellent service. Your recommendation means a lot to us at The Chevrolet Exchange. We look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 29, 2025

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Employee Rating

Wonderful experience! Excellent customer service! Viviana, Rafat, and Oday were tremendous and I would recommend Chevy Exchange for your next car buying needs! Excellent customer service! Viviana, Rafat, and Oday were tremendous and I would recommend Chevy Exchange for your next car buying needs! More

by Aldyfam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Viviana Quinto, Oday Omar

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Apr 30, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience at The Chevrolet Exchange. Viviana, Rafat, and Oday will be delighted to know their efforts made a positive impact. We truly appreciate your recommendation and look forward to assisting you with your future car buying needs! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 26, 2025

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Employee Rating

Chevy Exchange is THE BEST CAR DEALERSHIP EVER! !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from the !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from them over the past 2 decades bc they take great care of their customers- treat you like family! More

by Hope Limbos

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Albert, Lance Legler, Baha Assaf, Zachary Hansen, Dan Hilliard, Fuad Ghosh

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Apr 27, 2025 -

Chevy Exchange responded

Thank you so much for your review! We’re grateful to have earned your trust and loyalty for over 20 years. Fuad Ghosh and the team are glad to know they’ve helped make each experience a positive one at The Chevrolet Exchange. We’re proud to treat our customers like family and look forward to working with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 02, 2025

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Employee Rating

Wonderful experience and very professional staff. I’ve purchased a few new vehicles over the years and this was the easiest most pleasant purchase! Keep up the great work Viviana and the rest of the I’ve purchased a few new vehicles over the years and this was the easiest most pleasant purchase! Keep up the great work Viviana and the rest of the Chevy Exchange staff! More

by alguapo40

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Baha Assaf, Viviana Quinto

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Apr 02, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that you had such a pleasant experience at The Chevrolet Exchange. It’s great to know that Viviana and our team made your vehicle purchase easy and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 31, 2025

Dealership Rating

Employee Rating

Viviana and Rafat went above and beyind to ensure that I received a worry free purchase of my vehicle. They handled the vehicle buying process with fairness and integrity, and ensured that they were putting received a worry free purchase of my vehicle. They handled the vehicle buying process with fairness and integrity, and ensured that they were putting me and my family in a safe ride. My wife and I are blown away with the initiative they took to resolve unforeseen issues that arise when purchasing a vehicle from out of state. If you are buying a vehicle through the Chevy Exchange you can be 100% certain that they will treat you with fairness and respect, and place you and your loved ones in a trustworthy vehicle! We absolutely LOVE the Suburban we bought from them! More

by PACHECOANDREW44

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Viviana Quinto

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Apr 01, 2025 -

Chevy Exchange responded

Thank you! We truly appreciate your kind words about your experience with The Chevrolet Exchange. It’s wonderful to hear that Rafat and the team went above and beyond to ensure a smooth purchase process for you and your family. We are thrilled that you love your new Suburban and felt confident in the integrity of our service. We look forward to serving you again in the future! Enjoy your new ride! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 29, 2025

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Employee Rating

Amazing experience, all our questions were answered and we got the best deal. Very happy with our purchase . we got the best deal. Very happy with our purchase . More

by Oli23

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Oday Omar

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Mar 30, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with us at The Chevrolet Exchange. It's great to know that all your questions were answered and you're happy with your purchase. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 28, 2025

Dealership Rating

Employee Rating

Danny was extremely professional, Knowledgeable and personal during my visit. He ensured all my needs were met. personal during my visit. He ensured all my needs were met. More

by raj9668

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Oday Omar

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Mar 29, 2025 -

Chevy Exchange responded

Thank you for your kind words! We’re thrilled to hear that Danny was able to provide you with such a professional and personalized experience during your visit to The Chevrolet Exchange. Your satisfaction is our priority, and we look forward to welcoming you back in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 13, 2025

Dealership Rating

Employee Rating

I had an amazing experience from the moment I inquired about the vehicle till the time I drove off. about the vehicle till the time I drove off. More

by Cman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zayd Alwawi, Oday Omar

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Mar 14, 2025 -

Chevy Exchange responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with us at The Chevrolet Exchange from your initial inquiry to driving off in your vehicle. We truly appreciate your support and look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 10, 2025

Dealership Rating

Employee Rating

I have purchased two cars from the Chevy Exchange this past year. We go back because we love working with Rafat Alamawi, the General Manager, and Dan Trujillo, as our Salesperson. Danny is one of the kind past year. We go back because we love working with Rafat Alamawi, the General Manager, and Dan Trujillo, as our Salesperson. Danny is one of the kindest and most genuine people you will ever meet in the car business. He knows his cars and understands our needs. Rafat goes above and beyond in making sure that we receive first class service and can get the car that fits our unique specifications. After the purchase, Baha did a fantastic job at explaining our warranties and options. Everyone that we interact with at the dealership is pleasant and knowledgeable. More

by MarieS

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Baha Assaf

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Mar 11, 2025 -

Chevy Exchange responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with us at The Chevrolet Exchange, especially working with Rafat, Dan, and Baha. We strive to provide first-class service and it's great to know we’ve met your expectations. Your loyalty means a lot to us and we look forward to assisting you again in the future. Enjoy your new vehicles! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 08, 2025

Dealership Rating

Employee Rating

Joe Cotteleer provided outstanding service—efficient, professional, and genuinely caring. He went above and beyond to ensure I didn’t miss work, handling everything seamlessly. A true asset to Chevy Exch professional, and genuinely caring. He went above and beyond to ensure I didn’t miss work, handling everything seamlessly. A true asset to Chevy Exchange! More

by JIT

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Danny Trujillo, Baha Assaf, Cass Harb, Elmer Hortelano, Fuad Ghosh, Zayd Alwawi, Oday Omar, Joe Cotteleer

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Mar 08, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Joe at The Chevrolet Exchange. It’s great to know he was able to provide you with efficient and caring service. We appreciate your kind words and look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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