Raj Patel | Page 5

Everyone At Sam Pack Was Genuine and VERY Helpful! A Must!! We went to test drive a Ford Explorer. Our sales guy Raul Leura was over the top kind and non pushy!! Could not have been more nice or informative!! N We went to test drive a Ford Explorer. Our sales guy Raul Leura was over the top kind and non pushy!! Could not have been more nice or informative!! Not your typical dealership or sales guys/gals!! Raj the Sales Manager was over the top helpful and supportive in every inch of the way! We are SO happy we ended up buying a Ford Explorer from this dealership because they are THE BEST!! If you are looking to buy a car or curious about their cars.....GO to this dealership....you will not be disappointed!! More

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Great Purchase Experience This is the 3rd vehicle I have purchased from Sam Pack's 5 Star Ford. I purchased two from the North Richland Hills dealership and this was my first This is the 3rd vehicle I have purchased from Sam Pack's 5 Star Ford. I purchased two from the North Richland Hills dealership and this was my first from the Carrollton dealership. I have not been disappointed yet. The Kurt Stalnaker from the internet team answered my questions right away and we were met at the dealership by Jesse Myers who walked us through the sales process. I did not feel pressured to buy at any point during the negotiations and everything was upfront and straight. After the deal was agreed on, the financing went super smooth with Justin McCarroll. Throughout the whole process Raj Patel made sure my wife and I were doing well and that we were not having any issues. Alexandra Benvenuto walked us through the after market stuff and was pleasant to deal with, again, no pressure. More

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Great! It was great! The staff worked together to make the sale final. They were all attentive and made an extra effort to create a good experience. Staff wa It was great! The staff worked together to make the sale final. They were all attentive and made an extra effort to create a good experience. Staff was patient and friendly. Communicated the transitions of the sale efficiently. The renovations of the dealership are appealing as well. More

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Purchased 3 f150's from Grant Wahlquist Grant was super fast on getting answers once I called to ask if he had a certain truck in stock, within 5 minutes I had interior and exterior pics sen Grant was super fast on getting answers once I called to ask if he had a certain truck in stock, within 5 minutes I had interior and exterior pics sent to me via text. I will refer him anyone I know looking for a car. More

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Painless Had a good experience here. the new showroom and service bay is beautiful, and I didn't interact with anyone there who wasn't helpful and courteous. Had a good experience here. the new showroom and service bay is beautiful, and I didn't interact with anyone there who wasn't helpful and courteous. More

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Bought Focus I had a pleasant buying experience! The friendly customer service and willingness to make a deal made Sam Pack's Five Star Ford my number one choice. I had a pleasant buying experience! The friendly customer service and willingness to make a deal made Sam Pack's Five Star Ford my number one choice. More

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Great Small-Town Service in DFW I grew up in a small town where everyone treats you like family because they've known you forever. I never expected to get that level of service from I grew up in a small town where everyone treats you like family because they've known you forever. I never expected to get that level of service from a huge car dealership like Sam Pack, but that's exactly what I received. Everything about the experience was top notch, even the price. I called a family friend (that also sells Fords) in another state and asked about the quoted price. My friend told me "Son, I've known you for your whole life and that's a good deal. You better take it". I did take the deal and have been very happy. Thank you Alan & team. More

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EXCEPTIONAL SERVICE AND SALES STAFF! I purchased my 2017 Ford F-150 Platinum from this dealership and was extremely pleased with their team. They were very patient, explained all the feat I purchased my 2017 Ford F-150 Platinum from this dealership and was extremely pleased with their team. They were very patient, explained all the features to me properly and gave me the best price out there! I had done my research, visited 2 other dealers before buying from this dealership cause they simply beat everyone on price and were so much nicer than the other guys around! I'm very happy with the purchase and would highly recommend this dealership. I was helped by Sean Pinegar and he truly went above and beyond to accommodate all my requests. I was unable to pick up the truck for a couple days after purchase and the weather got really bad, Sean made sure that he had my truck safely tucked away so it wouldn't get dirty. He even sent me pictures and video's so I would know its safe and not worry too much. This to me is personalized attention which is rare to find these days. Thank you guys! More

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SMOOTH & PAINLESS Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pr Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pressure at all. More

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Leasing a fusion The facility is luxurious and I was treated with equal importance. There was not one slip or lack of attention. Every concern or questions I had were The facility is luxurious and I was treated with equal importance. There was not one slip or lack of attention. Every concern or questions I had were addressed with a friendly but professional response.it was excellent: Date I say exceptional. More

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