Raj Patel | Page 4

The Best Ford Dealership in Texas! We had a fantastic experience buying our new F-150 at Sam Pack's Five Star Ford Carrollton. Tim Little worked diligently to find the right Ford truck We had a fantastic experience buying our new F-150 at Sam Pack's Five Star Ford Carrollton. Tim Little worked diligently to find the right Ford truck to fit our needs. Working with him was easy. During the whole process we felt like everyone was helpful and doing their very best to meet our budget. Special thanks to Sales Manager Raj Patel and David Barragan in finance for putting the deal together. We love our new F-150 and highly recommend you stop by and see Tim when you need a new car or truck. This is the best Ford dealership in Texas! More

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I’ve purchased multiple vehicles with Melanie over the years Five Star Ford Carrollton is by far the best dealership I have ever worked with. I have purchased 4 vehicles from them through the years and keep com Five Star Ford Carrollton is by far the best dealership I have ever worked with. I have purchased 4 vehicles from them through the years and keep coming back because of the overall experience. Sales, to finance, to service, I know I will be taken care of and I feel valued as a client. Melanie is an exceptional sales person! There is no pressure- she just wants to help find the best vehicle for you. I will continue to work with her and would highly recommend Melanie to anyone looking to buy a new or pre-owned vehicle. Garrett in the service department is great, Brandon and Justin in Finance, RJ, Mike, Raj, Bobby in the sales department- I’ve dealt with all of them over the years and know that they will take care of me as a valued client. More

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My best car buying experience ever Recently, I purchased a 2018, F150, XLT from Five Star Ford Carrollton. My sales person was LaCreshia Jones and she is new enough to Five Star For Recently, I purchased a 2018, F150, XLT from Five Star Ford Carrollton. My sales person was LaCreshia Jones and she is new enough to Five Star Ford Carrollton that she doesn't show up in the online Sales Staff lineup, or I would write my review under her name and picture. I have traded vehicles about every 4 years since 1988 and this purchase experience was the best ever, due to the team work between LaCreshia (5 Stars) and Sales Mgr Raj Patel. On three separate occasions, I visited the dealership to establish my trade-in value, select a new F150, and for a test drive and LaCreshia made sure all my questions were answered and that I was comfortable with all aspects of my new truck selection. I also applaud LaCreshia, Alexandra Benvenuto, & Joseph Walker for service after the sale, when I went back three days later to get Skylink installed and to get some technical questions answered. I will definitely recommend my friends and co-workers to LaCreshia, if they are in the market for a new vehicle. Walt K. More

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Overall it Was a Pleasant Experience My husband and I are pleased with our purchase.. We feel we got a good deal and the staff was accommodating. We had a more pleasant experience with th My husband and I are pleased with our purchase.. We feel we got a good deal and the staff was accommodating. We had a more pleasant experience with the Carrollton location. More

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New Truck Always a great experience working with Grant, this is the second I have bought from him and will continue to do so. I will recomend this dealship agai Always a great experience working with Grant, this is the second I have bought from him and will continue to do so. I will recomend this dealship again and again. More

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Very pleasant experience Jeff (aka Flash) made my buying experience so enjoyable. If I could give him 10 stars I would. He was very knowledgable about the cars and was a joy t Jeff (aka Flash) made my buying experience so enjoyable. If I could give him 10 stars I would. He was very knowledgable about the cars and was a joy to work with. Felt like he was a friend helping me through a big purchase instead of a "car salesman" trying to sell me something. I can say similar things about everyone that I worked with at Five Star Ford in Carrollton. All great people and will definitely recommend this dealership to anyone looking to buy. More

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Very rewarding experience with knowledgeable staff. The staff was so professional and patient with me as I researched the best choice to fit my future needs. They were knowledgeable and were so helpful The staff was so professional and patient with me as I researched the best choice to fit my future needs. They were knowledgeable and were so helpful in helping me find the perfect vehicle. Grant and Donald were so nice and courteous and were always there for me. Reuben worked hard to find me the best deals and accessories. Alex was so nice and helpful. and Michael was a pleasure to work with. I look forward to years of driving a Ford and being a part of the Ford family. More

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Honest & Friendly Customer Service Jess is great to work with and everyone at the dealership was very friendly and helpful. We got exactly the vehicle we wanted for a great price! The Jess is great to work with and everyone at the dealership was very friendly and helpful. We got exactly the vehicle we wanted for a great price! The credit terms were excellent and we also received a very fair value on our trade-in. More

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great to work with. great people to work with. no pressure. Went out of way to help me. Got the best deal ever I would recommend them to anyone. great people to work with. no pressure. Went out of way to help me. Got the best deal ever I would recommend them to anyone. More

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Best experience I've ever had My wife and I went in looking to test drive an Explorer and ended up purchasing the Explorer. Otilio Hernandez was recommended to us by a good friend My wife and I went in looking to test drive an Explorer and ended up purchasing the Explorer. Otilio Hernandez was recommended to us by a good friend and that recommendation turned out to be a great one. Otilio was respectful of our time, listened to our desires, and worked with us to choose the right car for us. There wasn't the traditional "let me go talk to my business manager" routine all-day-long. We only dealt with Otilio and worked out the deal by just sitting at his desk. Otilio is simply the best! Always ask for him when looking to get a car. David Barragan was extremely nice as well. In the past, "the finance guy" would guilt you into purchasing an extended warranty, service plan, or an extra left hand. David saw that we purchased cars infrequently since we keep them for years and tailored any finance discussions in that context. I only had to say "no thank you" once and he moved on to finalizing the paperwork with a great attitude, good conversation, and ensuring he respected our time. Lastly, Raj Patel ensured that any questions/issues we had with the car were answered or taken care of without hesitation. The team at Sam Pack Ford in Carrollton just obtained a customer for life, whether they want it or not. Good job guys and thanks. More

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