Ralph Sotelo | Page 5

I purchased a 2022 Tacoma from Findlay Toyota on May 12th and then had Findlay DMV Services handle my DMV registration. Well obviously this agency hires complete incompetent idiots who can’t follow simple in and then had Findlay DMV Services handle my DMV registration. Well obviously this agency hires complete incompetent idiots who can’t follow simple instructions. When I purchased my Tacoma I gave their DMV service folks a copy of my credit card and last night when I got off of work my wife texted me and said this incompetent agency charged her credit card not mine as I told them to charge mine and not hers. This put my wife’s account in overdraft and I am extremely irritated that this agency who handles several cars a day can’t figure out which card to charge and what other card not to charge. I purchased two cars in a months time from this dealer and my wife’s car they charged for her registration no problem’ then when it came time for my Tacoma registration they charged her card again ‘ even after I had given them my credit card and did not authorize them to use my wife’s credit card. Total incompetent employees working for John Barr. I am praying mr Barr will do the right thing and reimburse my wife’s credit card and paying any overdraft fees that come out of my wife’s credit card and charge the right credit card in the first place. I am a VIP returning customer’ but if they don’t make it right for their total screw up I won’t ever purchase another vehicle from this agency again. I also will be contacting my attorney to file suit against Findlay if need be. This whole ordeal has been a complete disaster on their part and I pray they will make it right asap. More

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Went to buy the new Toyota Corolla Cross XLE and had to put money down to order one due to the car shortage. The salesman took the time to answer all of my questions, made sure I got the trim and features put money down to order one due to the car shortage. The salesman took the time to answer all of my questions, made sure I got the trim and features that I wanted and told me they would keep in touch. Every Thursday I was called with an update on my car (delivery took much longer than expected due to trucker shortage, not their fault) and made sure I was never kept in the dark. When my car came in, the salesman, John, answered any questions I had, helped me set up the app, and made the purchase process as quick and painless as possible. The finance manager was also very kind. I drove to this dealership from east Las Vegas (much closer to the Sahara Toyota dealership) because of the good reviews. Didn’t disappoint. I would definitely recommend this dealership to anyone :) More

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I couldn't ask for any better. I was treated with respect and very professional from the dealership management, but Steen went above and beyond. Cudos to Steen I was treated with respect and very professional from the dealership management, but Steen went above and beyond. Cudos to Steen More

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My favorite go to dealership! Great service always! I’ve purchased 3 vehicles from them through out the years! Thank you purchased 3 vehicles from them through out the years! Thank you More

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We bought a car signed papers 9th of July took the car home 21st of July they notified me to come back and resend papers ran my credit 5 times now the state notified me no smog 77.00 fine and canceled my home 21st of July they notified me to come back and resend papers ran my credit 5 times now the state notified me no smog 77.00 fine and canceled my resignation More

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Ralf de finanzas es un ratero y mentiroso no me quizo regresar mis $1,000 dlls de mi down payment ojala y lo corran por mentiroso y prepotente regresar mis $1,000 dlls de mi down payment ojala y lo corran por mentiroso y prepotente More

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Great help and a great deal on our Highlander. We appreciated the professional sales manner and how Tommy handled our sale. Thank you for your help! appreciated the professional sales manner and how Tommy handled our sale. Thank you for your help! More

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5 stars service Service was excellent and paperwork was quick and easy. I will definitely recommend Tommy Win to all my friends. I love my new rav 4 Service was excellent and paperwork was quick and easy. I will definitely recommend Tommy Win to all my friends. I love my new rav 4 More

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AMAZING!!! The entire experience from the moment I parked my car to the moment I left with my new car was seamless. Joe was funny, honesty and a straight shoot The entire experience from the moment I parked my car to the moment I left with my new car was seamless. Joe was funny, honesty and a straight shooter, which I was I prefer! Thank you joe and Findlay! More

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Buying my new Rav4 Joe listened to my concerns and answered all my questions competently. I am happy to be the owner of a new hybrid vehicle with this Rav4 from Findl Joe listened to my concerns and answered all my questions competently. I am happy to be the owner of a new hybrid vehicle with this Rav4 from Findlay Toyota. More

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