Randol Manjarrez
Randol Manjarrez at Big Star Hyundai

Randol Manjarrez

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.0
14 Reviews

Houston TX Success, Family, and Golf

4.0

14 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

14 Reviews of Randol Manjarrez

February 15, 2024

Dealership Rating
Employee Rating

The showroom and bathrooms were very clean. The waiting area was adequate. The staff were accommodating and friendly. More

by cmharper48
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa, Juan Pena

Feb 16, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

January 07, 2024

Dealership Rating
Employee Rating

This dealership was So easy and fast! ! I went to Toyota dealership twice and the salesman gave me a hard time. Brandon was awesome! More

by glendap027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval

Jan 08, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 03, 2024

Dealership Rating
Employee Rating

Great customer service, great inventory, great sales and finance staff, and great price! We couldn’t be happier with our new Palisade! More

by TW2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez , zzGabriel zzCruz

Jan 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 23, 2023

Dealership Rating
Employee Rating

Very nice service, salesman was so helpful with helping me get the car I wanted More

by KAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa

Nov 28, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

September 14, 2023

Dealership Rating
Employee Rating

It’s a nice place to buy anew car. The people who works there it’s very amable. More

by jesus7652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Rodriguez

Sep 15, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 08, 2023

Dealership Rating
Employee Rating

Buena atención, los procesos muy rápidos. Falta un poco de explicación acercde los nu Eros para entenderlos bn, se necesitan más incentivos como se tenían antes. More

by KARIMEORELLANA09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval

Sep 08, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 05, 2023

Dealership Rating
Employee Rating

The staff is super friendly and helpful. The process was quick and easy to navigate. More

by nonnad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Teng - 5 stars

Sep 05, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 31, 2023

Dealership Rating
Employee Rating

I had a great buying experience at this dealership. Valerie Paniagua was my sales representative and she was great to work with. She answered all questions from start to finish. I highly recommend her More

by SATORRES55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valerie Paniagua, James Teng - 5 Stars

Sep 01, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 19, 2023

Dealership Rating
Employee Rating

Everything is fine but I think there is room for improvement. Looks like service desk was short staffed when I arrived. I stood in front of their desks for about 15 minutes until someone helped me. More

by Rauldiaz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Pena, Lisandro Sosa, Luis Delcid, Sterling Whitely , zzGabriel zzCruz, zzPaul zzHewitt

Aug 21, 2023

Big Star Hyundai responded

Hi! We are very happy that we provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help! By the way, our new facility will be complete in a few weeks which will double our service capacity and greatly speed up our service operations! It seems like you had some concerns with our sales and finance team related to your service visit? Please reach out to me directly so that I may better understand and address this. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

July 29, 2023

Dealership Rating
Employee Rating

Worst experience possible for a brand new vehicle. Expressed concerns, no follow-ip from anyone. More

by Msullinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steffy Hernandez

Jul 31, 2023

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that your follow-up experience with us was not a more positive one. We agree that communication during and after the sale is the cornerstone of a good relationship. Feel reach out to me directly at your earliest convenience with your best contact information so we can discuss where we are at and how to move forward. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

1

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