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Randol Manjarrez
Randol Manjarrez at Big Star Hyundai

Randol Manjarrez

Sales Consultant

Big Star Hyundai

18100 Gulf Freeway, Building A
Friendswood, TX 77546

not yet
rated
2 Reviews

2 Reviews of Randol Manjarrez

August 02, 2021

Dealership Rating
Employee Rating

"***Scam alert*** like most reviews posted earlier. This..."

- Mohammed

***Scam alert*** like most reviews posted earlier. This dealership is ready to LIE/CHEAT/SCAM in ways you can’t even imagine. They post the MSRP on their website and show that multiple 2022 palisades are available to get a ton of potential customers into their dealership, and this is when the scamming begins. First they give you a print out of sticker price and spend time discussing details on color/preferences to get you firmly into “buying mindset” then starts the “market adjustments” /Extended warranties or dealership add ons.. they will NEVER clearly tell u abt any off these markups over the phone. I have escalated this issue to store manager and turns out its an organized scamming business. Extremely rude/unprofessional/unethical dealership i have seen , save yourself a trip and take your business elsewhere where you as a customer is valued for your business. Its a well thought out scam , they are very well prepared to handle an irate customer who doesn't budge to their “market adjustments “

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Recommend Dealer
No

October 19, 2020

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"The most dishonest dealership I’ve ever dealt with. I..."

- Mard

The most dishonest dealership I’ve ever dealt with. I live 2 hours from the dealership so I got everything worked out over the phone and through email prior to driving there. After arrival, they explained my new car was now a fleet vehicle (stains all over the interior). The agreed upon price increased by $2000. They forced an additional “paint and fabric protection warranty” for another $3000, which they said they could not remove. All of this was discussed prior and they agreed that this would not happen after I arrived. I was apprehensive about going there after I read other reviews about Ron Carter. My instincts were right but unfortunately I still gave it a try. Obviously I walked out.

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Recommend Dealer
No

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