"Friendly & Honest"
I inquired about my vehicle through the Costco Auto program and was contacted by Ratish. He was very friendly, honest, and extremely helpful through the process. I recently just had a baby and he was very accommodating to find a time that was convenient for my family. During the finance process Fritz was also very accommodating and even played music to help my newborn sleep while signing papers. Overall a very pleasant experience.
"Best Price, dedicated Sales team & friendly environment"
I choose this dealer because of its reviews so I know how much it matters. They were the only dealers who were always prompt with quotes & trying to make the customer really happy. Kudos to the dedication of the sales team to never give up on the customers & actually make them happy with the purchase. Ratish who was my Sales manager was very friendly & accommodating. He made us very comfortable with the entire process & also helped me with a quick fix to a scratch I got on my car in just 15 days. I really appreciate the kind gesture & this is what customers really need to build trust in the dealership. I wouldn't say I was very satisfied with the transparency of the finance team but they are way better than the others. Definitely recommend Ratish for all your future Mazda's at Elk Grove.
"Putting customer as a priority"
- 1 h
I came in for a recall and left with well fixed vehicle and another new car!
All employees are well trained in their area. Stuff is very friendly and are wiling to go extra mile to accommodate customer's needs. Specifically I would like to mention Ratish Singh from sales, friendly, positive attitude and knowledge of the product and ability to show and train, all these highlights are present in him. Dealership is doing the right job in employing and training the right kind of stuff. I am recommending this dealership to all that are looking for a vehicle!!!
"Ratish made the sales a smooth and wonderful experience"
I am glad I got in touch with Ratish from Mazda Elk Grove who offered me the best deal compared to all the bay area dealers. When I mentioned about this offer to other dealers, they mentioned to me that I was getting cheated. I was skeptical after this and confirmed with Ratish that he was going to honor the price. I drove 100 miles to meet Ratish and rest of the team. Everyone at Elk Grove Mazda including Fritz (finance) made the sales a wonderful and painless experience. I would recommend Elk Grove Mazda and Ratish to anyone considering to buy a Mazda.
"Great service, great price and a great car!"
My husband and I were not really looking to buy a car in California because we are from Florida but after going into Mazda of Elk Grove we changed our minds. Ratish was great and helped us find the perfect car at an amazing price. He worked with us for three days and even came in two of those days when he was scheduled to be off. He was very low pressure and helped guide us to the right vehicle. Francisco in the finance department was also a huge help. We have a unique situation with having a business in California yet we are Florida residents, he worked hard to make it all come together to finalize the sale. I highly recommend this dealership.
"Service is second to none."
Great sales and service. Staff are friendly and courteous. Even though be they're located quite a ways from my house I still have my mazda3 serviced here. My daughter has made up her mind to get her car at elk grove mazda! Thank you.
"Best Deal and Service"
I woke up prepared to buy a Subaru. Then I spoke with a friend who recommended Mazda of Elk Grove and the CX-5. He said for the same price as the 2016 Subaru Outback with 37k miles I can get a brand new CX-5 with a bunch of additional tech features standard.
So I drive the extra hour to see if his words were valid...
When I arrived I was greeted by Ratish who answered all my questions, proved my friend right and made the buying process super easy and not stressful at all.
This is how car buying should be done. I am happy to give a 5 star rating and looking forward to sending my friends/family to Mazda of Elk Grove to speak with Ratish.
"5 star review"
Dealing with this dealership was amazing! Everyone at this dealership was so helpful and made the buying process quick and easy. Sales, Service, and Finance were all amazing to work with. I highly recommend this dealership!
"Fantastic Customer Service! "
Ratish Singh and Francisco Morales provided exceptional customer service on a very cold and rainy day after Thanksgiving. I've been a VW owner since 1998 and was interested in trying something new. Ratish patiently walked me through all the features of the CX-5. He provided me different options and accessories available without being pushy, aggressive, or condescending. I picked the options and accessories that fit my needs. Francisco provided different finance/payment estimates that worked with my budget. Francisco went through the administrative paperwork efficiently. Both made what is usually an exhausting process enjoyable.
"Excellent customer service "
Mazda of Elk Grove is far above all dealers we have experienced. We are continually impressed with both sales and service. .Always
Our exceeding our expectations. Thanks.