"Best experience "
Jaik and Ratish made the whole car buying experience awesome. We had our toddler with us and they both never made it an issue and worked with us and around us. I highly recommend this dealership but mostly these two gentlemen. Thank you again for the positive experience!
Ratish was great, he helped us get the exact car we wanted. The best thing he was honest and helped us get a good price.
"Attention to detail "
Ratish was very knowledgeable. He was able to answer all of the questions i asked him. He had to step away for a moment but Jaik did an excellent job of assisting me in his absence. Ratish was able to find me a Mazda CX-5 Grand Touring that was certified pre owned and within my price point. He spent several hours with me making sure I was comfortable with the car I picked and it's features. He was very patient while waiting for me to get some of the information I needed to complete the Finance process. The Finance department was even able to beat the interest rate I had been offered by my bank. Even after selling me the car he contacted me a few days later to answer any questions I may have about my new purchase. I appreciate his attention to detail and making sure my 1st car purchase was seamless. I would definitely refer my friends and family to this dealer.
"Friendly and Helpful"
Ratish was very friendly, patient, and knowledgeable with the vehicle (CX-9) that I wanted and gave me straight answers to all my questions. We mainly communicated through text before me having to finally go into the dealership to finalize the purchase, which was a great conscience and time saver. Overall, it was a great buying experience at the Elk Grove Mazda dealership and Ratish was definitely one of the main reasons for that.
"Great to work with"
I bought my Mazda 6 at Mazda of Elk Grove. I was a tough customer to cater to as I was adamant about the car having manual transmission. Ratish was great with following up with me and diligent about finding the best possible deal. Julian was also integral in making sure I got financed with the best possible rate when the prospects were looking dim. Kudos especially to Deanna the finance manager, who made me feel more like it was just a conversation between friends as opposed to just closing the deal. Although we got off to a shaky start, it turned out to be one of the best car buying experiences I've had. Glad to be a customer, and absolutely thrilled with my purchase.
No one has enough time to hear me rave about how fabulous the car buying experience was at elk grove Mazda. The staff are exceptional, down to every single employee. Of special prominence in our all star list are Radish, Deanna, everyone who is a Spanish speaker and of course Nick.
As a foreign born (Madrid Spain 🇪🇸) business owner-- American car buying was not something I looked forward to.
Now my new husband of two months and I have the most perfect marriage car ever! We sold the cars from our prior marriages, and in our 60s we are having a joyful adventure being newlyweds. Carol
I went to another Mazda dealership where I had the car for a month and had to return it talked to the owner who set up a phone conversation with Ratish and I have my car over a month Im so thankful for this dealership and making this experience better than I had previously.
The experience was comfortable because I did not feel pushed into selecting & buying .
As an elder senior, Ratish was very respectful & kind, but he was also knowledgeable & answered any questions with a great deal of patience. My son came to check out the car I had selected and Ratish also answered patiently & politely. Ratish is also sensitive of my needs in what I wanted in a car.
Ratish explained the functions and Manuals and booklets & also pointed out & explained all the features in the car before I drove off with the new car.
I commend Francisco for his expert help with the financing and Matt for answering an email when Ratish was out of the office.
"5 stars isnt even enough"
It was an excellent experience, Gerlie, was great , helped us through the whole process, informing us promptly every step of the way. The whole staff was also helpful and accommodating, very cheery group too :) . We cannot stress enough how happy we are with the experience. Will definitely be back for our next car purchase.
"Excellent service in Mazda of Elk Grove"
I went to get a brand new Mazda and I rate them 10/10 because they provided excellent service,
they answered all my questions ( Ratish Singn and Francisco Morales)
they also made sure i bought the car i wanted to buy.
Excellent service I recommend this dealership.