Reed Chatting | Page 4

Excellent Experience with Greentree Toyota This is the second time we have purchased a Toyota Sienna from Greentree Toyota. We had previously purchased Dodge Caravan Minivans since they first This is the second time we have purchased a Toyota Sienna from Greentree Toyota. We had previously purchased Dodge Caravan Minivans since they first came out. When our two daughters were in grades K through 8, my husband coached them in soccer, basketball, and softball. Because we frequently transported most of the girls on his teams to games, we owned two Dodge Caravans so we could each transport 6 girls. We chose Dodge for 6 reasons: 1) my husband is six feet seven inches tall and he could fit in the Caravan, 2) we could transport 7 people, 3) it had comfortable bucket seats in the second row, 4) it had All-Wheei Drive, 5) my husband does a lot of woodworking and needed a vehicle that enabled him to carry long pieces of lumber, and 6) he taught numerous members of the Pambianchi family in his Technology Education classes at Ridgefield High School and trusted Pamby’s in Ridgefield to give us quality maintenance services. We purchased Dodge Caravans and had them serviced at Pamby’s for many years. When we were ready to purchase a new minivan in 2015, we were so disappointed when we went to Pamby’s and found out that the updated Dodge Caravan no longer offered All-Wheel Drive and my husband could no longer sit comfortably in the driver’s seat! So we began looking for a minivan that met the 6 criteria listed above. After visiting many different dealerships, we found a Toyota Sienna at Greentree Toyota in Danbury met all six of our criteria for our family minivan. Greentree gave us a fair price for our 2015 Toyota Sienna and we have been very pleased with their maintenance services over the years. It has been a pleasure working with Greentree Toyota since 2015. On Saturday, August 17th, we weren’t thinking of purchasing a new minivan yet, but we had been invited to a special promotional event at Greentree and decided to go to see if there had been any new updates since 2015. We were very fortunate to have Juana Torres as our dealer. She is a very animated, kind, happy, professional, patient, and helpful person. We wanted to look at a preowned 2018 Sienna with low mileage that met all of our criteria, but initially, there was only one new 2020 available in Greentree’s inventory. We drove it and really liked it, but it was above our budget. While my husband and I were trying to decide what to do, Juana continued to look through their inventory as we were discussing our options. Before we had come to decision, a preowned 2019 Sienna with only 10,000 miles came available at the Greentree dealership. Juana immediately showed it to us. It had all the same features as the 2020 model. We loved it! So on Saturday we traded in our 2015 Sienna and placed a deposit on the 2019 Sienna, On Monday we brought a certified bank check to Juana. She had taken care of all the paperwork, so she put the license plates on the Sienna, sat with us and helped us program our favorite radio stations, phone service, and GPS, and happily and patiently answered all our questions. We drove our 2019 Toyota Sienna home that day. Thank you Juana and Greentree Toyota! Jo Ann Nessel More

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Fantastic Customer Service!! I have purchased six vehicles from Mike Shakro at this dealership. He is very kind and friendly and very knowledgeable on the cars. He makes the proce I have purchased six vehicles from Mike Shakro at this dealership. He is very kind and friendly and very knowledgeable on the cars. He makes the process very smooth and easy to work with. I highly recommend going to him when looking to purchase your next vehicle. The service department is fantastic and top notch and is also very helpful and accommodating to my needs. Highly recommend Greentree Toyota for both your car purchasing and servicing needs. More

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Made everything easy...got just what I wanted I have purchased three vehicles from Mike Shakro at this dealership. He makes the process smooth and easy. I was able to find the exact car I was lo I have purchased three vehicles from Mike Shakro at this dealership. He makes the process smooth and easy. I was able to find the exact car I was looking for at the price I wanted. Everyone at the dealership understood my busy schedule and got me in and out as quickly as possible. I also bring all my vehicles here for servicing. They treat me with the same respect and efficiency every time I am there. More

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Snow tires changed out for summer tires, then aligned. Service was done with no problems. It has always been convenient to drive into the service garage, get checked in, and wait for the service to be done Service was done with no problems. It has always been convenient to drive into the service garage, get checked in, and wait for the service to be done at Greentree Toyota. More

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Great as Always!!! All staff very helpful. Great/ Fair/ Honest/ Kind Staff from the garage to the counter. Thank you very much. I appreciate the quality of the people and service you prov Great/ Fair/ Honest/ Kind Staff from the garage to the counter. Thank you very much. I appreciate the quality of the people and service you provide. Tom B More

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Courteous, Attentive, Pleasant Greentree always makes the automotive experience a special event, whether buying or servicing. Never have had an issue, and this is my 30th year of d Greentree always makes the automotive experience a special event, whether buying or servicing. Never have had an issue, and this is my 30th year of doing business with them. Thanks as usual for the great service!!! More

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Excellent customer service! Another great service visit to Greentree Toyota! Reed is always very professional and accommodating! I would highly recommend this service facility fo Another great service visit to Greentree Toyota! Reed is always very professional and accommodating! I would highly recommend this service facility for any, and all, car care needs! More

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Very efficient and welcoming Never thought I would have my car serviced regularly at a car dealership, but the experience is always professional and consistent. I would the servic Never thought I would have my car serviced regularly at a car dealership, but the experience is always professional and consistent. I would the service department to a friend. More

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Justin always makes service the best. The service department is enhanced by Justin. Unlike other dealerships, I have NO fear of being taken advantage of, being misled, always true to word The service department is enhanced by Justin. Unlike other dealerships, I have NO fear of being taken advantage of, being misled, always true to word and price. Justin is the reason I return. More

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Fantastic !!! I In I only had 4 hours to live I would bring my car over to Reed Chatting (asst Service Manager) and have my car serviced at Greentree Toyota !! In I only had 4 hours to live I would bring my car over to Reed Chatting (asst Service Manager) and have my car serviced at Greentree Toyota !! More

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