Reuben Krause | Page 9

Best dealership in dfw mwtroplex After searching for a new (gently used) family car we were getting discouraged because dealership after dealership we were getting lackluster customer After searching for a new (gently used) family car we were getting discouraged because dealership after dealership we were getting lackluster customer service. It seemed nobody wanted to sell us a car. One guy at a Plano location tried to sell us Jesus. Yes, you read that correctly he was more interested in if we were saved rather than if we wanted to buy a SUV. So, I kept looking and did an Internet inquiry at the Carrollton location about a Ford Explorer and Reuben Krause promptly called me back. He was more than eager to sell us a vehicle, and worked with us on a great deal as well. It was pretty painless. Michael Pisarik in the finance department was awesome as well. He beat our USAA interest rate (practically unheard of) and we even financed through the dealership. And that's how you close a deal! Thanks guys, y'all both are rock stars at your jobs. More

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Bruce's XLT Supercrew I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We just had a good conversation about trucks. My wife joined us and we asked him to run numbers based on our needs. Reuben had it all worked out in less than an hour. It was the least painful vehicle purchase in my life. I love my new Ford truck. Thanks Reuben & Sam Pack Ford Sincerely, Bruce & Kelli Todd More

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Great car buying experience!!! Reuben Krause by far is one of the no hassle no pressure salesman I have had the pleasure doing business with I would recommend him to all my friends Reuben Krause by far is one of the no hassle no pressure salesman I have had the pleasure doing business with I would recommend him to all my friends and family. If you are in the market for a new vehicle and a excellent experience Reuben is the man to talk to and Sam Pack Ford of Carrollton is the place to buy and thanks to staff which helps make this a great team you've got a lifetime customer!!! Thank you!! More

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New truck purchase There is not enough that I can say about this dealership and the way that they take care of their customers. Our salesman Reuben Krause is so easy to There is not enough that I can say about this dealership and the way that they take care of their customers. Our salesman Reuben Krause is so easy to work with and makes your experience so enjoyable that this is our third vehicle we have purchased from them and in four years will purchase another. From the general manager Trey on down their staff is impeccable. They do take care of business and their customers. More

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Satisfied Customer 2017 F150 This is the second time I have purchased a new truck at Five Star Ford. Rueben Krause has always taken very good care of me. He is very knowledgeable This is the second time I have purchased a new truck at Five Star Ford. Rueben Krause has always taken very good care of me. He is very knowledgeable on knowing the vehicles. He also helps you understand the differences that each model entails. Rueben is very professional and not pushy as I have encountered at other dealerships. He has the clients best interest in mind. I have recommended him to family and friends and will continue to do so. More

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Quick, easy, painless, & no pressure weeks ago I walked into the dealership, talked to the first man I saw Mike Munden tell him that I'm wanting to learn more about the Ford pickup. He ho weeks ago I walked into the dealership, talked to the first man I saw Mike Munden tell him that I'm wanting to learn more about the Ford pickup. He hooked me up with Reuben Krause. Reuben persisted in flooding me with info about the new Ford pickups the differences between all the engines and all the trim packages it was very overwhelming. Halfway through our visit I felt no pressure & he wad very easy to talk to and very down-to-earth . He gave me websites and YouTube videos and paper literature to take home. We communicated via text and phone calls for the next week or so at all hours of the night and he was answering all my questions and concerns. We found the truck that I was interested in and in a matter of a half a day or so management -Mike Munden calls me and let me know that he had the vehicle I could come in and take a look at it at anytime at my leisure. Again no pressure and very professional. Two to three days later. I'm back in settling on some numbers. Michael Pisarik,Mike Munden,Reuben Krause you're very easy to talk to and very professional. More

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Yes.... They deliver.... Reuben Krause has made the last 2 lease experiences beyond convenient. Not only did he run the numbers on several choices but then also brought the p Reuben Krause has made the last 2 lease experiences beyond convenient. Not only did he run the numbers on several choices but then also brought the paperwork right to us and took our trade in back to the dealership. He has made us feel like we can contact him with questions at any time and this has proven to be the case each time we have reached out. He has always been quick to respond and very helpful. I HIGHLY recommend contacting him and/or this dealership for your next lease or purchase. They delivered on: - PRICE - SELECTION - CONVENIENCE & EASE of transactions - OVERALL EXPERIENCE / COMMUNICATION More

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Excellent and fast I hate buying cars. When I got into a web search for the truck I wanted, I got peppered with calls, emails and texts. 1 came to me quickly with a nu I hate buying cars. When I got into a web search for the truck I wanted, I got peppered with calls, emails and texts. 1 came to me quickly with a number that caught my attention. Rueben Krause made my purchase easy by listening and seeing where my priorities were and what I wanted vs what he wanted to sell me. Wrapped up the deal in a short visit and drove home happy. Follow up and ensuring I knew what all the bells and whistles did was the cherry on top. Nice work. Alexandra got me everything I wanted to add to the truck, and we have it all being installed in short order. I am really happy with my experience in the dealership. More

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Great Experience We had a great car buying experience at Sam Pack's Five Star Ford of Carrollton. We came in, made the deal, paid for the car and were out in less tha We had a great car buying experience at Sam Pack's Five Star Ford of Carrollton. We came in, made the deal, paid for the car and were out in less than 2 hours. Everything we were told by our sales person (Rueben) over the phone was true. No switches no omissions just the plain simple truth. Alexandra made buying accessories fun. Nothing was unreasonable and she was very professional. Brandon made short work of the paperwork and cut a fair deal on extended warranty. We have never bought an extended warranty before but with all of the new technology, we knew we needed it. More

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Five Star Experience I have been looking for a new or used truck for over a year. I contact Sam Pack Ford in Carrollton because I've heard good things about them. Reuben K I have been looking for a new or used truck for over a year. I contact Sam Pack Ford in Carrollton because I've heard good things about them. Reuben Krause was my sales guy. Wonderful man. He really listened to what my needs were and helped me narrow down what would be a good fit. I wanted the payments to be under a certain amount; he got pretty dang close to it. Good experience all around. I highly recommend Sam Pack Ford in Carrollton. Asked to speak to Reuben. You won't be disappointed. Also, the Business Manager, David Barragan, really made the finance end of the deal a pleasant one. He took the time to explain the contract and showed a personal interested in my questions. Great guy. More

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