Rich Grein
Rich Grein at Helms Bros., Inc.

Rich Grein | Page 2

Service Manager

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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21 Reviews
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21 Reviews

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21 Reviews of Rich Grein

April 15, 2021

Dealership Rating
Employee Rating

Known to them for years price were very competitive in Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. More

by DPETERKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Cochrane, Kathleen Baade, Andy Lin, Paul Brzozowski , Dave Jenning- Excellent worker

Apr 19, 2021

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 877-699-8519

August 11, 2020

Dealership Rating
Employee Rating

Great service , both BEFORE & AFrTER you purchase / lease your new car ! I’ll never lease a car from another dealer ! This dealership always has your back ! More

by MFALCONE0
Recommend Dealer
Yes
Aug 12, 2020

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

July 03, 2020

Dealership Rating
Employee Rating

Excellent car buying experience Our sales rep Kathleen Baade was professional throughout the sales process and made our purchase a very satisfactory experience. Her expert advice was More

by RWCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Helms Bros., Inc. responded

Thank you for your kind words. We appreciate and hope to see you gain soon.

February 26, 2020

Dealership Rating
Employee Rating

Sales rep Herman was outstanding! Very knowledgable about the car (C300) and no pressure whatsoever. he did all we could hope for and in addition made sure a miinor service issue was taken care of promptly. More

by ARTMASELLA
Recommend Dealer
Yes
Feb 27, 2020

Helms Bros., Inc. responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future!

December 06, 2019

Dealership Rating
Employee Rating

This is now my 5th MB Kathleen Baade , Jack Liparoto and Rich Grein are awesome !!! I am now on my 5th MB with Helms Brothers. I purchased my 1st one in 2008 when I worked More

by VJLETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2019

Helms Bros., Inc. responded

Thank you so much for the kind words! We appreciate your loyalty and look forward to working with you again when it's time for your 6th Mercedes-Benz!

January 15, 2019

Dealership Rating
Employee Rating

Great Customer Service and very Professional’ Wonderful Experience with this dealership and I would recommend this dealer to my friends and family, Andrea Kass treats my family with respect and ve More

by EPFUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Andrea Kass

June 30, 2018

Dealership Rating
Employee Rating

my repair My car radio was shutting off periodically so i complained to helms bros and they took my car in asap and did the best they could do to fix it. More

by CAYCAM646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack

Jul 02, 2018

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 29, 2018

Dealership Rating
Employee Rating

Vehicle repair Work performed on my vehicle in timely and professional manner. Major work performed and kept up to date daily. Carmine Gonzalez to be commended for h More

by KYASHIAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jazzimine Rivere , Carmine Gonzalez

Jun 29, 2018

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

January 01, 2016

Dealership Rating

outstanding service dept Helms bros service dept is outstanding ,I have my C300 serviced regularly. Rich Grein has been very helpful in solving any issues I might have had wit More

by Ray25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2016

Helms Bros., Inc. responded

Rich is an amazing asset to our team and we are so lucky to have him. He really does an outstanding job and we are so pleased he could be so helpful! We thank you for your trust in our service department and we look forward to your next visit!

November 22, 2015

Dealership Rating

Superlative Service My experience at Helms Bros. Service Center was superlative! Richard Grein and all of the staff are very professional; extremely attentive, friendly More

by misterpc57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Lin

Nov 30, 2015

Helms Bros., Inc. responded

Thank you so much for your kind feedback on our service center! We're glad that Richard and our staff were able to meet your needs and that you enjoyed our waiting area and amenities! We hope your car is doing well, and we look forward to serving you again in the future!

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