Rich Johnson
Rich Johnson at Brewster Subaru

Rich Johnson | Page 13

Business Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
5.0
1,638 Reviews

Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!

Dealership Experience

10 yrs, 9 mos

Industry Experience

42 yrs, 7 mos

Languages Spoken

English English

5.0

1,638 Reviews

Write a Review

1638 Reviews of Rich Johnson

October 20, 2024

Dealership Rating
Employee Rating

Super approachable and helpful, never pushy or condescending. It was the best experience I have ever had buying a car. More

by absentshrimp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Brewster Subaru responded

Thank you for the wonderful feedback about your recent experience here at Brewster Subaru! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care!

October 19, 2024

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As always a terrific experience. The process of leasing my car was fast and efficient. Everyone there was a consummate professional! More

by Michele
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kristen Hetzer

Oct 21, 2024

Brewster Subaru responded

Michele, we're delighted to hear that your recent experience was smooth and efficient at Brewster Subaru. Thank you for your kind words and continued support!

October 18, 2024

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Sales people are annoying. I would go there, be interested in a car. They would send me out on a test drive by myself. No one to ask questions. They didn't really know anythi More

by jcon70
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Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Kristen Hetzer

Oct 18, 2024

Brewster Subaru responded

It's disappointing to hear about your experience with our sales team. We strive for knowledgeable and attentive service, so it's concerning that we fell short during your visit. If you're open to discussing this further or have any questions, please feel free to reach out. Thank you, Nelson Demelo - General Manager - 877-722-4016 Ext. 101

October 16, 2024

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Wonderful experience. could not be happier with my experience at Brewster Subaru. Would recommend this dealer to others More

by mlangan222
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mitchel Pollak

Oct 17, 2024

Brewster Subaru responded

Thank you for sharing your wonderful experience with Brewster Subaru! We're delighted to hear that you're happy and appreciate the recommendation. Safe travels, and we hope to see you again in the future!

October 16, 2024

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First time visiting this dealership. Very pleasant experience and friendly staff. Rich and Alfredo were great to work with. Thanks! More

by alan56
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alfredo Delgato

Oct 16, 2024

Brewster Subaru responded

Alan, we're delighted to hear that Rich and Alfredo made your first visit a pleasant one at Brewster Subaru. Thank you for sharing your experience with us!

October 15, 2024

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Rich Johnson was very patient and informative during the whole financial process and finalization of paperwork. More

by bettyann.perucci
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Recommend Dealer
Yes

Other Employees Tagged: Nelson DeMelo, Mitchel Pollak

Oct 15, 2024

Brewster Subaru responded

Bettyann, we're delighted to hear that Rich provided you with such a patient and informative experience at Brewster Subaru. Thank you for sharing your feedback!

October 14, 2024

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They are the best straight forward people great customer service love Brewster Subaru and love my brand new car thanks a lot!! More

by papirayray87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Brewster Subaru responded

We're delighted to hear you had a great experience with our team at Brewster Subaru! Enjoy your new car, and thank you for the kind words.

October 12, 2024

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Everyone was very helpful and made this purchase quick and simple. If buying a subaru work with Brewster Subaru. More

by phil.c.lamothe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristen Hetzer

Oct 14, 2024

Brewster Subaru responded

Thank you for sharing your experience, Phil! We're delighted to hear that our team at Brewster Subaru made the purchase process quick and simple. Enjoy your new Subaru, and we appreciate the recommendation!

October 07, 2024

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My 4th lease from Brewster Subaru. That should speak for itself. This dealership goes above and beyond customer care. I now have a beautiful car at a great price and had a terrific sta More

by catherinefama
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Nelson DeMelo

Oct 08, 2024

Brewster Subaru responded

Catherine, thank you for your continued trust in Brewster Subaru and for highlighting the efforts of Roy & the team! We're delighted to know that you've had such positive experiences with both our sales and service departments. Enjoy your beautiful new car and we'll see you next time!

October 06, 2024

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Employee Rating

Had a pleasant experience with this Subaru team and dealership. Rich was very informative and helpful with the closing process and made it a smooth transaction. Our questions were fully acknowledged an More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Pilla

Oct 07, 2024

Brewster Subaru responded

Anthony, we're delighted to hear that Rich and the Brewster Subaru team provided you with a smooth and informative experience. Thank you for recommending us! Enjoy your new Subaru!

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