
Industry Experience
9 yrs, 8 mos
Languages Spoken
English
Polish
81 Reviews
Write a Review81 Reviews of Rich Ponulak
June 30, 2025
Beautiful dealership with great service. Richard Ponulak was efficient and friendly. He answered all my questions clearly and made the whole process go smoothly, especially considering my ti Richard Ponulak was efficient and friendly. He answered all my questions clearly and made the whole process go smoothly, especially considering my time constraints. More
Other Employees Tagged: Eddie Loera
May 23, 2025
They were not pushy at all and got us in and out as fast as possible. Very courteous people as possible. Very courteous people More
Other Employees Tagged: Sam Guerra, Jose Rivera, Eddie Loera, Edgar Alcantar, Bobby Quintanilla, Allan Marcial
May 06, 2025
The car buying process has definitely changed since I purchased my last vehicle. Inventory is constantly changing and prices are very different now. But my salesman Ron was very patient and helpful. Eddi purchased my last vehicle. Inventory is constantly changing and prices are very different now. But my salesman Ron was very patient and helpful. Eddie the finance guys made the process very simple and easy to understand. I like that he wasn't talking to fast and rushing through the process. He explained each step, Ron in the end came in and help me as I made my final decision and finally purchased a Toyota Highlander. Definitely appreciate the experience. More
Other Employees Tagged: Eddie Loera, Ron Steele
April 15, 2025
Richard Ponulak was great to work with. He made the whole process stress free. I never felt pressured or was bombarded with emails from Naperville. He has a calm welcoming present about hi He made the whole process stress free. I never felt pressured or was bombarded with emails from Naperville. He has a calm welcoming present about him and listened to your needs in a car. I would definitely go back to Naperville for all of future purchases More
Other Employees Tagged: Kris Kosinski, Mike Kalis
March 25, 2025
Excellent service professional staff. Helpful and knowledgeable. Answered all questions about the vehicle operation and setup. Helpful and knowledgeable. Answered all questions about the vehicle operation and setup. More
Other Employees Tagged: Zeke Beltran, Larry Dulik
March 16, 2025
Exelent service. Was assisted my Richard who was great help. Showed me a lot of great options and helped me pick the car that worked best for me. Would highly recomme Was assisted my Richard who was great help. Showed me a lot of great options and helped me pick the car that worked best for me. Would highly recommend. More
Other Employees Tagged: Mike Kalis, Larry Dulik
February 13, 2025
Extremely hospitable dealership! Talking with Rich felt like we were chatting with a neighbor, he is very calm and down to earth. We never felt overly pressured to buy the car or any Talking with Rich felt like we were chatting with a neighbor, he is very calm and down to earth. We never felt overly pressured to buy the car or any extras. We did end up purchasing a few after market additions and an extra warranty. They worked with us on pricing and packaging for these so that our monthly payment could stay close to what we wanted. Zeke was pleasant to talk to as well, he kept us laughing and made sure to thoroughly explain out the price break down. I dropped the car off a few days later for rust proofing and remote start which they installed lickity-split and they gave me a beautiful loaner in the meantime. My only minor complaint is that I wish they re-detailed the car before we drove off in it as there were a few drink spots in and around the cupholders from a previous driver. Overall, I would definitely recommend this dealership. More
Other Employees Tagged: Zeke Beltran
February 06, 2025
Traded in my 2015 Toyota forerunner for a more fuel efficient RAV4. This is my 3rd time working Richard Ponulak and he’s always a pleasure to work with and answers all of my questions. efficient RAV4. This is my 3rd time working Richard Ponulak and he’s always a pleasure to work with and answers all of my questions. More
Other Employees Tagged: Eddie Loera
January 30, 2025
Rich took great care of us! We came in generally knowing what we wanted and he made the process so smooth. He gave us no pressure into purchasing a vehicle but after further dis We came in generally knowing what we wanted and he made the process so smooth. He gave us no pressure into purchasing a vehicle but after further discussing the purchase we decided to move forward! Financing person Eddie was also super relatable and provided a great personal touch to the experience. Thank you both! More
Other Employees Tagged: Eddie Loera
September 10, 2024
Rich was very professional and explained all the steps for purchasing a car being built. Called and let us know when it was built and told us the transport time. When we arrived to pick up the vehicle e for purchasing a car being built. Called and let us know when it was built and told us the transport time. When we arrived to pick up the vehicle everyone was very helpful in getting us out the door, helping with Toyota Rebates and on our way to enjoy our new vehicle. Rich set up the radio to the phone and explained the cars features. Angel in finance everything went smoothly and no problems. More
Other Employees Tagged: Angel Santana