Richard Gonzalez

From the owner, service mgr, service supervisor, and couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my bus couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my business w out these guys- Rich, Gus, Leo and Anwar- thank you for your sincerity, common sense and emotional intelligence More

by Robertbambo Verified Customer Verified Customer

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Always a pleasure going to Vera for service related issues. They are friendly and always a smile on their faces. issues. They are friendly and always a smile on their faces. More

by brucer2 Verified Customer Verified Customer

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Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More

by aenglert10 Verified Customer Verified Customer

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I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick o Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick on his feet w a wealth of knowledge and experience also keeps the team organized. Anwar has been the easiest service representative to deal with, he’s patient far from sarcastic and genuine. More

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I Love my Escalade Sport but very disappointed in Vera My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the w My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the wheel. Pictures were obvious that this was done and I was advised to paint it After spending 100,000 plus i would never do this !!!!! Finally service agreed to replace the wheel The next oil change was scheduled and while I was driving to the appointment I get a phone call that my appointment was cancelled and they will not service my car I continue to get phone calls on selling me a new car but they will not service the car they sold me WHAT IS GOING ON WITH VERA ARE YOU GETTING TOOOO BIG ? Vera bad Oops very bad I believe when things happen own up take care of your customers and the cars you sell them CADILLAC TRIED TO RESOLVE KINDLY AND WAS IGNORED 3 TImes Then because they are independent of course they have the right to sell you a car and not service the car they sell you More

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I had an absolutely fantastic experience at Vera Cadillac, and I can’t recommend their services enough! From start to finish, everything was seamless, professional, and top-notch. My service advisor Cadillac, and I can’t recommend their services enough! From start to finish, everything was seamless, professional, and top-notch. My service advisor, Anwar, was incredible—he went above and beyond to ensure I understood every step of the process and made me feel completely taken care of. His expertise, friendliness, and attention to detail truly set the bar high. The team at Vera Cadillac delivered exceptional service, and I’ll definitely be returning for any future needs. Five stars all the way—thank you, Anwar, and the entire crew! More

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I had an amazing experience at Vera Cadillac! My salesperson, Todd, was absolutely excellent—knowledgeable, professional, and truly went above and beyond to make the process smooth and enjoyable. My salesperson, Todd, was absolutely excellent—knowledgeable, professional, and truly went above and beyond to make the process smooth and enjoyable. He made sure I got exactly what I needed and provided top-notch customer service from start to finish. I highly recommend Todd to anyone looking for a great car-buying experience. Thank you, Vera Cadillac, for such outstanding service! More

by eliestevez Verified Customer Verified Customer

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Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient Conrad is the best, very fast and efficient More

by luewerton Verified Customer Verified Customer

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Top-shelf customer service experience. They worked diligently to get me the exact car I wanted, in the time-frame I wanted, and at the price I wanted. Christian drove the car to a locati They worked diligently to get me the exact car I wanted, in the time-frame I wanted, and at the price I wanted. Christian drove the car to a location that was convenient for me to pick up. Thanks Vera and Christian. More

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Very professional and knowledgeable service I am very happy with my Cadillac and the Service i received happy with my Cadillac and the Service i received More

by DOTLEE46 Verified Customer Verified Customer

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