Richard Klaben | Page 55

Great Experience Very open and honest. This is the first time I have bought a car that I didn't feel any pressure or intimidated by the salesperson. Very comfortable Very open and honest. This is the first time I have bought a car that I didn't feel any pressure or intimidated by the salesperson. Very comfortable and relaxed atmosphere. Chris was very knowledgeable and went out of his way to help me. Christine answered all my questions and was very helpful in the finance department. More

by Doris Verified Customer Verified Customer

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I love Klaben! I have leased my past 3 cars here and I can’t say enough good things about this dealership! Mike Cooney is an awesome salesman and found exactly what I have leased my past 3 cars here and I can’t say enough good things about this dealership! Mike Cooney is an awesome salesman and found exactly what I wanted! I will always come back to Klaben for our cars, they treat us like family! More

by TNF20 Verified Customer Verified Customer

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Best Car Buying Experience Ever Can’t say enough about how well my experience was. When I told Branden what I was looking for, he found exactly what we wanted. He was very thorough w Can’t say enough about how well my experience was. When I told Branden what I was looking for, he found exactly what we wanted. He was very thorough with going over the options on the vehicle and making sure all and any questions were answered. Louis made sure to help where needed as well, especially with transferring over everything from our trade in while we did paperwork. Christine made everything so simple in finance, we were in and out in no time! Again, I can’t say enough about how well of an experience this was, I am very thankful for the Klaben family and all of their employees! More

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Expert Service Advisors I recently had a slow tire leak repaired. The repair was diagnosed and handled in a timely manner. This is the second vehicle that my wife and I hav I recently had a slow tire leak repaired. The repair was diagnosed and handled in a timely manner. This is the second vehicle that my wife and I have purchased from Klaben Ford. We have always taken our vehicles to their service department and never been disappointed! More

by Tomnearkent123tomnearkent Verified Customer Verified Customer

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No Hassles at Klaben I just bought a 2019 Nautilus at Klaben Ford & Lincoln in Kent, Ohio and I am very pleased to say that that everyone I dealt with was wonderful! My s I just bought a 2019 Nautilus at Klaben Ford & Lincoln in Kent, Ohio and I am very pleased to say that that everyone I dealt with was wonderful! My salesman Doug Carter went above and beyond to help me, as did Terry Colbert the sales manager. Even Tim who’s last name I can’t remember helped immensely one day when Doug wasn’t there. The finance person Christine was professional, quick and easy to understand. Richard Klaben is always in view in the showroom and very friendly. I am looking forward to driving and enjoying my new Nautilus. Thank Doug, Tim, Terry, Christine and Richard! More

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Great Service as usual. Lease was up worked with Mike and got the deal I wanted! I am really enjoying my new 2019 Escape has a lot of amenities I probably won't even be able Lease was up worked with Mike and got the deal I wanted! I am really enjoying my new 2019 Escape has a lot of amenities I probably won't even be able to figure out! More

by Bookbug1125 Verified Customer Verified Customer

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Fabulous Went out of their way to help me with what I wanted in a lease. Worked very hard to help me. Very smooth operation all the paperwork was done quickl Went out of their way to help me with what I wanted in a lease. Worked very hard to help me. Very smooth operation all the paperwork was done quicklyHighly recommended. More

by bandkwilson Verified Customer Verified Customer

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Great customer service I was shopping for new F150's and Klaben went above and beyond. I was on my way to another dealer to purchase when Chris Volk called us and asked exac I was shopping for new F150's and Klaben went above and beyond. I was on my way to another dealer to purchase when Chris Volk called us and asked exactly what we wanted. After a quick call to Mr. Klaben he called us back and gave us a great deal we could not refuse. I would recommend Klaben to anyone looking for a great deal. More

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Klaben brings the fun back into car buying. We have purchased over 50 cars in our family. No one has been better to deal with than Klaben. They are professional and knowledgeable throughout the We have purchased over 50 cars in our family. No one has been better to deal with than Klaben. They are professional and knowledgeable throughout the entire sales process. Nate Bryant is a big reason I keep coming back. He's fun yet he treat you with respect. He is honest and upfront and makes sure you get in a car that's right for your needs and price range. We thoroughly enjoy the whole car buying process and would recommend Klaben and Nate if your looking at making your next car buying experience stress free. More

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Very Satisfied Nate was a big help on our recent lease. He took the time to understand our needs and he located the exact vehicle we were looking for. Nate coordin Nate was a big help on our recent lease. He took the time to understand our needs and he located the exact vehicle we were looking for. Nate coordinated Paperwork and Delivery and things went very smooth. Nate's communication skills are very good; we would certainly recommend Nate to anyone interested on Ford or Lincoln. More

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