Richard Norton | Page 2
Sales and Leasing Consultant
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
Dealership Experience
9 yrs, 2 mos
Industry Experience
15 yrs, 2 mos
54 Reviews
Write a Review54 Reviews of Richard Norton
October 05, 2023
I did a great deal of looking on the website, so that when I went in I knew what I wanted in a car and in the investment. My salesperson, Richard Norton, was very helpful and informative, as well as pati when I went in I knew what I wanted in a car and in the investment. My salesperson, Richard Norton, was very helpful and informative, as well as patient with all questions and inquiries. All of this pre-work made my purchase experience almost painless!! More
Other Employees Tagged: Richard Norton, Bill Laman
September 11, 2023
Salesperson and Sales Manager listened to what I wanted and needed and found the perfect fit for me. Vehicle features were thoroughly shown and explained to me. Process was relatively painless. and needed and found the perfect fit for me. Vehicle features were thoroughly shown and explained to me. Process was relatively painless. More
Other Employees Tagged: Marshall Gerald
September 09, 2023
Everyone seemed knowledgeable about the vehicles, as well as being helpful, friendly and concerned about good customer service. as being helpful, friendly and concerned about good customer service. More
Other Employees Tagged: Clay Fenwick
September 06, 2023
Wouldn’t honor the new car service agreement, which covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the company wouldn’t honor Honda’s new car service agreement. They make up a new rule that you must be under 15% oil life. Well those things can be wrong. My system currently has an error message related to the driver assist that Honda couldn’t be fixed after leaving the car with Honda. Three Hondas in a row, four within my family, it will be our last ones. More
Other Employees Tagged: Evan Dunaway, John Lakes, Bobby Howard, Kent Alexander, Thomas Phelps, Clay Fenwick, JJ Quest, Crista Poynor , Scott Williams
May 13, 2023
Derick was very helpful great job ver friendly i will recommend him to every one. Finance snd every one was great A+++++ recommend him to every one. Finance snd every one was great A+++++ More
Other Employees Tagged: Evan Dunaway, Derrick Gayle, Thomas Phelps, Clay Fenwick, JJ Quest , Randy Lodato, Scott Williams
February 14, 2023
My salesman Brent was very good and informative and trustworthy I will buy my next vehicle there trustworthy I will buy my next vehicle there More
Other Employees Tagged: Thomas Phelps , Sales man Brent
October 16, 2022
Without showing me car and without providing me a quote, the finance team has done a hard pull on my credit. The sales man has lied about soft pull. Called manager and he proudly said, he represent himself the finance team has done a hard pull on my credit. The sales man has lied about soft pull. Called manager and he proudly said, he represent himself but not Honda avenues. Poor organization having such lying and self promoting employees. More
July 23, 2022
We had a great experience with the recent purchase of our Pilot. Richard Norton was great and so knowledgeable. He and the staff at Honda of the Avenues made it a truly pleasant experience. Pilot. Richard Norton was great and so knowledgeable. He and the staff at Honda of the Avenues made it a truly pleasant experience. More
July 10, 2022
Richard worked with me on the negotiation of my new 2022 crv i couldn't be any happier he was very knowledgeable and he was able to find me the car i wanted and in the shortest time possible. crv i couldn't be any happier he was very knowledgeable and he was able to find me the car i wanted and in the shortest time possible. More
Other Employees Tagged: Clay Fenwick
April 05, 2022
Great sales service. Very professional and considerate. No pressure to buy. When into the dealership to look at one specific vehicle with no intention to make a deal righ Very professional and considerate. No pressure to buy. When into the dealership to look at one specific vehicle with no intention to make a deal right away but with my trade in offer and exceptional service I couldn’t refuse what was presented to me in the final sake price. More
Other Employees Tagged: Bobby Howard , Andrew- Sales Manager