Rick Finney | Page 21

Oil consumption test Excellent Service Dept. Courteous, took time to explain the process in a clear, concise manner. Were willing to take the time to answer any question Excellent Service Dept. Courteous, took time to explain the process in a clear, concise manner. Were willing to take the time to answer any questions. More

by momsbaskets Verified Customer Verified Customer

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Truck purchase started out great ended up very stressful. Took over 8 hours to complete the deal. Sales department could care less after you sign. Rick Finney took the edge off with his handling of getting Took over 8 hours to complete the deal. Sales department could care less after you sign. Rick Finney took the edge off with his handling of getting the truck prepped the second time. No explanation of the duramax at all. Didn’t even know the truck had a recall at pur More

by jmlkml1980 Verified Customer Verified Customer

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Vehicle service DeNooyer did a great job on servicing my 2013 Chevrolet Tahoe. They were quick and took care of what I needed. I’d highly recommend them for service a DeNooyer did a great job on servicing my 2013 Chevrolet Tahoe. They were quick and took care of what I needed. I’d highly recommend them for service and plan on buying my next new car from them in the near future. More

by sophist124 Verified Customer Verified Customer

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service scam I brought a truck in for a recall issue once the recall was finished your service tech did and "inspection" of the truck and quoted me $3000+ for a ne I brought a truck in for a recall issue once the recall was finished your service tech did and "inspection" of the truck and quoted me $3000+ for a new radiator, breaks, shocks and tires. I declined the repairs and brought it to a trusted mechanic than inspected the truck found no issue with the radiator and the breaks were almost new as he had replaced them himself a moth prior. overall i don't trust your company to make any repairs. I only gave 1 star because 0 was not an option More

by JHICKS8 Verified Customer Verified Customer

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Oil change and software upgrade The service is incredibly slow. I had an 8am appointment(first of day) for an oil change and recall for a software upgrade. I was first car to pull The service is incredibly slow. I had an 8am appointment(first of day) for an oil change and recall for a software upgrade. I was first car to pull into garage of the day...and then waited 3 hours for completion. They failed to set expectations—they knew I was waiting on the car to be done—and despite me asking, they never conveyed how long it would take. Their only explanation when it was done was that the scheduling people routinely overbook service appointments. Totally unacceptable. Would not recommend scheduling service there, at least for routine work. Also, I don’t think I worked with any of the service people listed, but was told to email my concerns to Mr. Finney. More

by RDSTALTER Verified Customer Verified Customer

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good experience Mr Finney did a very good job, arranging the appointment and keeping me informed as to what needed to be done. Appreciated it very much thank you Mr Finney did a very good job, arranging the appointment and keeping me informed as to what needed to be done. Appreciated it very much thank you More

by QUOTES0 Verified Customer Verified Customer

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2011 Malibu transmission problem resolved We had an issue with the transmission at 89000 mules and Rick worked with us and GM to fix it to our satisfaction . Thank you Rick We had an issue with the transmission at 89000 mules and Rick worked with us and GM to fix it to our satisfaction . Thank you Rick More

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Quick and easy service Came in for inspection and ended up changing out a lower tire rod. I was out in a reasonable amount of time. Go see these guys for service, they will Came in for inspection and ended up changing out a lower tire rod. I was out in a reasonable amount of time. Go see these guys for service, they will make you happy! More

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Rotors and Pads Jon was very helpful and touched base with me throughout the day with status updates. Rick Finney worked with me and is a very fair man. My wife’s car Jon was very helpful and touched base with me throughout the day with status updates. Rick Finney worked with me and is a very fair man. My wife’s car is much safer now with the new rotors and pads. More

by alliequivey Verified Customer Verified Customer

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Always great service Once again I was greeted by professional, courteous staff who go out of their way to ensure you have what you need during your visit. Thank you. Once again I was greeted by professional, courteous staff who go out of their way to ensure you have what you need during your visit. Thank you. More

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