Rick Milbeck | Page 10
Service Advisor/Warranty Administrator
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
Dealership Experience
19 yrs, 5 mos
185 Reviews
Write a Review185 Reviews of Rick Milbeck
January 21, 2021
First time customer but it was the most pleasant, professional and affordable car maintenance experience I have ever had. I will definitely be a return customer! professional and affordable car maintenance experience I have ever had. I will definitely be a return customer! More
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
January 14, 2021
As always an absolutely perfect experience! Loved the sales department at the time of purchase and service has been just as awesome! Thank you again! sales department at the time of purchase and service has been just as awesome! Thank you again! More
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Amie Freeman, Che Lopez, Steve Nutt
January 14, 2021
Cassandra did a great job of follow up. In fact, she took me to the parts department, explained what was needed and ensured they understood. I would have given an excellent if Rick would have called me took me to the parts department, explained what was needed and ensured they understood. I would have given an excellent if Rick would have called me or emailed me after several attempts. More
Other Employees Tagged: Cassandra Westfall
January 13, 2021
Very professional, great job taking care of our needs!! Always very friendly and courteous and very easy to make appointment and get service done in a timely fashion Always very friendly and courteous and very easy to make appointment and get service done in a timely fashion More
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
January 07, 2021
Very helpful and courteous--I was having a hard time getting the code for the app and the service gal connected me with the salesman and I have it all fixed. Thank you so much getting the code for the app and the service gal connected me with the salesman and I have it all fixed. Thank you so much More
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt, The salesman that helped me with the code for the on call app!
January 07, 2021
Kelsey and the staff are awesome. They're understanding and patient with me throughout the entire process. The people are responsive, and I am Thankful!!! and patient with me throughout the entire process. The people are responsive, and I am Thankful!!! More
Other Employees Tagged: Kelsey LeRoy , Amie Freeman
January 06, 2021
I have always enjoyed having my car serviced at Maple Hill. Everyone is very helpful and friendly. I would recommend this dealership to all my friends. Hill. Everyone is very helpful and friendly. I would recommend this dealership to all my friends. More
Other Employees Tagged: Phil Lawrence, Steve Nutt
January 05, 2021
Always clean, professional, knowledgeable and friendly. I love my Subaru's and trust Maple Hill to take care of them. Great service, and a wonderful parts department. Also friendly low pressure sales sta love my Subaru's and trust Maple Hill to take care of them. Great service, and a wonderful parts department. Also friendly low pressure sales staff. More
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
December 17, 2020
Excellent service, great experience and communication. One of the better car service experiences. It’s not ok you’re making me try to write 25 words before I can give a 5-star review. That’s the only b One of the better car service experiences. It’s not ok you’re making me try to write 25 words before I can give a 5-star review. That’s the only bad part of my service experience. More
Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt
December 09, 2020
Excellent service call; professional, friendly people, the job was completed promptly and without surprises. Despite pandemic precautions I felt safe and valued. Great work team! the job was completed promptly and without surprises. Despite pandemic precautions I felt safe and valued. Great work team! More
Other Employees Tagged: Cassandra Westfall, Andrea Darnell , Steve Nutt