Rick Milbeck
Rick Milbeck at Maple Hill Auto Group
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Rick Milbeck | Page 9

Service Advisor/Warranty Administrator

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
185 Reviews

Dealership Experience

19 yrs, 5 mos

4.8

185 Reviews

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185 Reviews of Rick Milbeck

April 07, 2021

Dealership Rating
Employee Rating

Maple Hill is the absolute best at service. The friendly, knowledgeable employees is a huge bonus! I honestly do not mind going to get my car serviced More

by PAT.BLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Apr 08, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 01, 2021

Dealership Rating
Employee Rating

Everyone is super nice. My experience was exceptional. Che and Cassie and Lauren and Jeff and Steve and Andrea are the best. Thank you so much. More

by dmrich1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell , Misty Figg, Che Lopez

Apr 02, 2021

Maple Hill Auto Group responded

We're happy to hear that you were so happy with your service! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 30, 2021

Dealership Rating
Employee Rating

Not sure if this oertains to a service If so crew was friendly and er fficient I don’t know names who processed do I can’t really give a rsting More

by TWOPAWS1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Mar 31, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 26, 2021

Dealership Rating
Employee Rating

We have purchased 3 Subarus at Maple Hill. It is the Service Department that keeps bringing us back to your dealership. They are friendly, helpful and qualified to take care of our cars. They are quit More

by COLETTE.WISMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Misty Figg, Phil Lawrence

Mar 29, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

Mar 29, 2021

COLETTE.WISMER responded

You are welcome.

March 17, 2021

Dealership Rating
Employee Rating

Nothing but great things to say about them. They got me in quick and have no issues with communication. Loved the customer service and getting me in for a car wash same day. More

by ZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Mar 17, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 24, 2021

Dealership Rating
Employee Rating

My grandson Dan Foster brought my 2014 Subaru out to have the passenger airbag replaced. I was so very pleased of the appearance of my car when it was returned. I carry my dog with me all the time and althou More

by KARENBJORK21
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Feb 25, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 19, 2021

Dealership Rating
Employee Rating

Good service. Nice waiting area to be in with my young son. Enjoyed the quiet. Was fun to talk about Subaru with the advisors who knew their stuff. More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Feb 19, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 17, 2021

Dealership Rating
Employee Rating

Just moved from Arizona and my car needed a quick maintenance. They were super nice and caring since day 1. I am a loyal customer. I wish more people came to this location and experience the customer More

by LIZBETHLANDEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Feb 18, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled to hear that you had a great experience in our service department. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 04, 2021

Dealership Rating
Employee Rating

I’ve done business here for many years. After a very poor performance in the service department last year, my visit yesterday was a “ make it or break it” day.. Thankfully they made it! Lots of young, kind More

by KELLY.HICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall , Che Lopez

Feb 04, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. We are so happy to hear that we were able to change your mind and we are so grateful that you gave us the opportunity to earn your trust back. We look forward to working with you in the many years to come. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

February 03, 2021

Dealership Rating
Employee Rating

Wonderful place to take your car and to buy your car. Very courteous and they always wash my car when they are done. I drive farther just to go here instead of the closer dealership. More

by JSCHAFER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Andrea Darnell, Kelsey LeRoy, Hannah Seal , Misty Figg, Amie Freeman, Che Lopez, Steve Nutt

Feb 03, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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