Rob Edmonds
Rob Edmonds at Mercedes-Benz of Hagerstown
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Rob Edmonds | Page 22

Sales and Leasing Consultant

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
483 Reviews

Rob comes from a car family, having been raised around the car industry, thanks to his dad and grandfather. Originally from southern Virginia, he relocated to the area in 1993. He and his wife, Brittany, welcomed a boy, Kade, to their lives in 2019. Rob has a cat and two Bernedoodle puppies. In his spare time, he enjoys a good game of hockey whether he is playing or spectating.

Dealership Experience

9 yrs, 2 mos

Specialties & Trainings

DealerRater Certified

Mercedes-Benz Star Certified

5.0

483 Reviews

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483 Reviews of Rob Edmonds

July 08, 2020

Dealership Rating
Employee Rating

Great, honest, and fair Rob quoted an honest and fair deal over the phone. After traveling 6 hours from my house to the dealership, everything quoted and promised was honore More

by diegodayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Mills

Jul 09, 2020

Mercedes-Benz of Hagerstown responded

It's so wonderful to hear that you had a five-star experience buying your new car at Mercedes-Benz of Hagerstown, Diego! We love that Rob provided straightforward service and that you got exactly the deal you expected. Thanks for making the trip to see us - we're grateful to have earned your business!

July 08, 2020

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As an out of town car shopper, Hagerstown Mercedes made it happen. From the first phone call too driving off the lot, Rob bent over backwards for me. I would highly recommend him and Hagerstown Mercedes fo More

by Fixedgame2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon

Jul 08, 2020

Mercedes-Benz of Hagerstown responded

Thank you for sharing your feedback for Mercedes-Benz of Hagerstown! We are glad to hear that your experience with Rob has been so enjoyable as we are dedicated to helping customers find the right vehicle. Safe travels and please come visit us in the future!

July 03, 2020

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Employee Rating

Excellent service Rob Edmunds was the best. Rob always answer all my questions and was very knowledgeable. Rob was never pushy and always listened to what I wanted. I w More

by JohnHull11428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Mercedes-Benz of Hagerstown responded

Thank you for sharing such wonderful feedback, John. At Mercedes-Benz of Hagerstown, we strive to take excellent care of our customers and I am pleased to hear that Rob always hits the mark. We look forward to your next visit!

July 02, 2020

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This is our second purchase of a Mercedes in three years at Hagerstown! We are very satisfied with their service and attention to details. We would recommend them highly. More

by raeben1
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Lisa Stonebraker

Jul 06, 2020

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave Mercedes-Benz of Hagerstown a review. We're grateful to have earned your loyalty and we look forward to working with you in the future!

July 02, 2020

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Employee Rating

Rob and Tony made my experience of getting my dream SUV super easy! Less than two hours and we were on the road with our new(used) car! Everyone I encountered at the dealership was super friendly and made More

by Sambaugh96
Recommend Dealer
Yes

Other Employees Tagged: Tony Mills

Jul 06, 2020

Mercedes-Benz of Hagerstown responded

Samantha, thanks for shopping with Rob and Tony Mercedes-Benz of Hagerstown. I am pleased to hear that our team treated you to the friendly and professional service that we aim for. Congratulations on the purchase of your dream SUV and safe travels!

June 19, 2020

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Employee Rating

This dealership is the absolute best, no complaints at all! Their staff is made up of an amazing group of people and we had a very pleasant buying experience from start to finish. Thank you Rob and Tony, More

by jermainemck30
Recommend Dealer
Yes

Other Employees Tagged: Tony Mills

Jun 19, 2020

Mercedes-Benz of Hagerstown responded

We couldn't ask for better feedback- thank you! At Mercedes-Benz of Hagerstown, we strive to offer outstanding service throughout the sales experience and it makes us happy to hear that Rob & Tony are doing their job right. Enjoy your new vehicle!

June 19, 2020

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Employee Rating

Very Professional and Friendly From being greeted by Kyle, who was busy with another customer, to Rob who sold me the vehicle, I am very pleased with their professionalism. More

by wphenrick69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Swanson

Jun 19, 2020

Mercedes-Benz of Hagerstown responded

Thank you for the review! We are happy to hear that you enjoyed working with Kyle and Rob here at Mercedes-Benz of Hagerstown. We will be sure to share your kind words with them!

June 18, 2020

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Employee Rating

Best customer service Extremely satisfied with service provided by Rob Edmounds to us buying new AMG G63. Certainly I will recommend to friends Mercedes Benz of Hagerstown More

by nvelaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Mercedes-Benz of Hagerstown responded

Thank you for reviewing Mercedes-Benz of Hagerstown. It's great to hear that Rob helped you into the perfect Mercedes-Benz AMG G63. We wish you safe travels in your new vehicle & look forward to taking care of you in the future!

June 17, 2020

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Employee Rating

When posting that I was looking for a new vehicle Rob was the first to response. When visiting the showroom, Rob was extremely welcoming us and was extremely professional. NO pushing a sale just answering a More

by timeadvantage
Recommend Dealer
Yes
Jun 18, 2020

Mercedes-Benz of Hagerstown responded

Congratulations on your beautiful new Mercedes-Benz! We love to hear that you had a five-star experience working with Rob. Thank you for trusting us with your business and writing us a review.

June 11, 2020

Dealership Rating
Employee Rating

Rob for his persistence, Michael great sales and Justin for humanizing the closing. Looking forward to being part of the MB family and taken care of. More

by Anita
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon , Michael Lavrenchik

Jun 12, 2020

Mercedes-Benz of Hagerstown responded

Anita, thank you for the five stars! Rob, Michael, and Justin are all excellent members of our team at Mercedes-Benz of Hagerstown, and we will certainly let them know that you appreciate their help!

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