Rob Picerno

My visit to BMW of Shrewsbury's service department provided exceptional customer service in a timely manner. This should come as no surprise and that is why I’ve been servicing my vehicles here for mo provided exceptional customer service in a timely manner. This should come as no surprise and that is why I’ve been servicing my vehicles here for more than 20 years! More

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easy to make a appointment and fast service really good experience and nice staff outstanding! experience and nice staff outstanding! More

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Sets high standards for employees and facilities which is evident when you as a customer enter the building. Everyone I came in contact with maintained high ethical standards and very knowledgable of BMW is evident when you as a customer enter the building. Everyone I came in contact with maintained high ethical standards and very knowledgable of BMW's line of cars. It was a pleasure doing business with .... Ryan Marcello Sales Consultant. More

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Overall a pleasant experience. We went a couple of time to test drive the car to confirm our choice. Nate was very helpful throughout the process. We went a couple of time to test drive the car to confirm our choice. Nate was very helpful throughout the process. More

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Yvonne has been super helpful for our experience in buying the new car. We got a great deal and she’s been very efficient in getting our deal done. buying the new car. We got a great deal and she’s been very efficient in getting our deal done. More

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I recently purchased an X5 from Garrett and Rob. They were both incredibly accommodating and helpful to work with. This is the 4th BMW that I have purchased and the experience with their team was pr They were both incredibly accommodating and helpful to work with. This is the 4th BMW that I have purchased and the experience with their team was probably the smoothest. They even were able to make a last minute request for my wheels to happen right before the dealership closed. They went above and beyond to ensure I had a great experience. Mike in Finance was also wonderful! I would absolutely purchase another vehicle from Rob, Garrett, and Mike! More

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Ryan was really great to deal with! Will absolutely refer people to him. Very personable. Will absolutely refer people to him. Very personable. More

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Professional and honest work. If I buy car again,definitely this is the place I will. If I buy car again,definitely this is the place I will. More

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Excellent service with professional courtesy with much appreciated highly recommended Yvonne as a Sales resource for BMW appreciated highly recommended Yvonne as a Sales resource for BMW More

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I have bought four cars from BMW of Shrewsbury and the sales and service departments have been great to deal with. sales and service departments have been great to deal with. More

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