Robert Alanis
Robert Alanis at Advantage Chevrolet of Hodgkins

Robert Alanis | Page 19

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
200 Reviews
4.9

200 Reviews

Write a Review

200 Reviews of Robert Alanis

October 22, 2020

Dealership Rating

Sales person was busy, going between 3-4 customers so spent time waiting. Driving home after purchasing the car realized it needed an oil change right away. Took the car to my mechanic for an oil change More

by jbrm0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo

Oct 26, 2020

Advantage Chevrolet of Hodgkins responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

Oct 28, 2020

jbrm0817 responded

Hi Len, Sent you a message from my personal email on the same day you responded but I have not heard back.

October 20, 2020

Dealership Rating
Employee Rating

Great service very friendly and kind they really care for your needs, I always recommend this place to my friends I trust they will be in good hands as well More

by Carolina A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2020

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Dealership Rating
Employee Rating

It’s always a very friendly ready to work with you dealer ship. Jason Robert’s is one of the best. Fabulous service department too More

by mem_1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Dan Rekstad, Tim Neighbors, Adrianne Gentile , Joe Budz, Kim Galbraith, Len Paluch, Mark Sperlak, Valerie Tromiczak, Pablo Bear

Oct 22, 2020

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jason. Please let us know if we can ever help you in the future! Sincerely, Len Paluch | lpaluch@advantagechevbb.com

October 19, 2020

Dealership Rating
Employee Rating

Very Helpful and courteous people on my most recent visit. Very good help choosing vehicle, Financing, etc. All around a very good experience, Keep it up. More

by AMONARREZ70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts , Charlie and Steve and Finance person (Cant think of his name now.)

Oct 22, 2020

Advantage Chevrolet of Hodgkins responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Krystal Roberts | Director of Variable Operations | 708-215-2530

October 17, 2020

Dealership Rating

My son and I were immediately comfortable with Drew. We was very personable and didn't put any pressure on us. He was great at getting back to us with additional info the following Monday, just as he prom More

by Lmjohnson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo , Drew ?

Oct 21, 2020

Advantage Chevrolet of Hodgkins responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Krystal Roberts | Director of Variable Operations | 708-215-2530

October 17, 2020

Dealership Rating

I had a great experience! The process was smooth and Emmanuel Edmond was an excellent salesman. He was patient, knowledgeable and very kind. I highly recommend him! More

by traci4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily , Emmanuel Edmond was my salesman

Oct 21, 2020

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Krystal Roberts | Director of Variable Operations | 708-215-2530

October 16, 2020

Dealership Rating

Salesman(deshawn) was not knowledgeable on vehicle. My father asked numerous questions which he said he would have to inquire about and then never did. Was trying to juggle 2 customers at the same time wh More

by Ryannon913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Armstrong , Deshawn Bell

Nov 04, 2020

Advantage Chevrolet of Hodgkins responded

Ryan, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 27, 2014

Dealership Rating

Easy to work with! I went in looking for a car I saw online and met Chris Krajniak at the dealership. He walked me through the process step by step and made sure I was More

by cosmogab26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily , Chris Kranjiak

Oct 27, 2014

Advantage Chevrolet of Hodgkins responded

Chris, thank you very much for reaching out. We truly appreciate your feedback and i will definitely be passing your kind words along to Chris. Please let us know if there is anything we can do for you going forward.

July 31, 2014

Dealership Rating

Great experience I went to look for a new vehicle for my growing family, and right of from the start my sales consultant gave me space to look around for myself but on More

by miguelloz87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily , Mark Ott, moises v.

July 30, 2014

Dealership Rating

Outstading Experince If you looking for a Great Dealer with GREAT CUSTOMER SERVICE, Well this is the one Advantage Chevrolet. Our sales rep. Chris K went above and beyond More

by litoelisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong , Chris Kranjiak

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