Robert Chodorowski | Page 38

New 330i Initially thought that the deal wasn’t going to work out, but Robert’s relentless attitude to customer service paid off. He was great to work with and Initially thought that the deal wasn’t going to work out, but Robert’s relentless attitude to customer service paid off. He was great to work with and got me a great deal. We’re all enjoying our new car! Thanks Robert! More

Report | Print

Robert has great knowledge of BMW’s and very passionate about the cars. I think he is a great person, honest and would make a great manager as he can impart has great knowledge of BMW’s and very passionate about the cars. I think he is a great person, honest and would make a great manager as he can impart the passion about the cars to newer salesman. More

Report | Print

Excellent Experiance at Ferman BMW Finding the perfect car can be frustrating at times & I did a lot of searching and homework on the perfect car for me. I must say that I finally found Finding the perfect car can be frustrating at times & I did a lot of searching and homework on the perfect car for me. I must say that I finally found the perfect car with performance, drivers experience, technology & luxury all rolled into one at Ferman BMW in Palm Harbor Florida. The service was excellent to say the least thanks to Robert Chodorowski, Stone Quevil, & Scott In Finance. Before I went to Ferman BMW I was about to Purchase a Chevy Camaro Convertable ZL1 in nightfall grey at Gordon Chevrolet where I made them a generous offer and was going to give $1,00.00 down and told them I was waiting for money to come in. I wanted to test drive the vehicle and was told I couldn’t because the roads were wet. After leaving Gordon Chevrolet I got an e mail from them to come in and work out the numbers. The sales person called me and told me that the girl wasn’t supposed to contact me and proceeded to tell me that when the money comes in then we will talk I found that very degrading & Unprofessional. The next day I went To Ferman and drove a M550i which had 6,000 miles on it, until they showed me a new BMW M550i X Drive in Frost White It grew on me That Monday I put down a deposit and we worked the numbers were we were all happy and I am thrilled with my New Car. They made the experience such a pleasure and gave my the run down on all the features. I recommend Ferman BMW not 100 % But 150%. They were absolutely amazing. Thank You Ferman BMW Sinecerly Adam Laufer More

Report | Print

Excellent Sales Advisor If you ever visit BWM Ferman I would recommend you to ask for Robert Chodorowski. Robert was very professional, knowledgeable and courteous. I test dr If you ever visit BWM Ferman I would recommend you to ask for Robert Chodorowski. Robert was very professional, knowledgeable and courteous. I test drove a beautiful 320i. Robert showed me all of the features first and then he drove first while explaining how the car responded. I then took the wheel and had a great experience. Robert was very patient and answered all of my questions. Overall I had an excellent experience and will be returning to Ferman BMW. Thank you! More

Report | Print

Great service always One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excell One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excellent More

by MCHENRY.ANGELA Verified Customer Verified Customer

Report | Print

Best experience I have ever had Robert and his management real worked very hard to accommodate my needs. They were very helpful and very professional. I would recommend Robert and Fe Robert and his management real worked very hard to accommodate my needs. They were very helpful and very professional. I would recommend Robert and Ferman bmw to anyone who may ask. As well as the service department being very helpful and understanding. It was all around a amazing experience. No complaints what so ever More

Report | Print

Awesome services. I originally at Ferman BMW due to my previous car troubles, I wanted to just get out of that car and into a newer one. The two ladies who work in loan I originally at Ferman BMW due to my previous car troubles, I wanted to just get out of that car and into a newer one. The two ladies who work in loaners, they were super sweet and did everything they could last minute. Getting into sales, Robert was so patient with answering all my questions and made sure I was comfortable with it all. With finance, Scott was also so helpful and made sure I wasn’t upside down on my loan. Bottom line, I enjoyed my experience and I wouldn’t second guess going back. Thank you guys soooooo much. More

by kurljunkie Verified Customer Verified Customer

Report | Print

Great experience . Staff is professional courteous and always delivers as promised. I highly recommend Ferman Bmw for all of your BMW service needs. Nick Hawk has b . Staff is professional courteous and always delivers as promised. I highly recommend Ferman Bmw for all of your BMW service needs. Nick Hawk has been great! More

by eric.lane Verified Customer Verified Customer

Report | Print

Great service! Very happy with The service this last time. The communication between James and I was great very thorough and timely and you guys got me in and out of Very happy with The service this last time. The communication between James and I was great very thorough and timely and you guys got me in and out of there quickly. Great job! More

by PETROPRINCESS2 Verified Customer Verified Customer

Report | Print

Best car purchasing experience I have had to date. Generally speaking I dread the car buying process as its historically been a nightmare process of being “Yes’d” over and over to only get a bait and s Generally speaking I dread the car buying process as its historically been a nightmare process of being “Yes’d” over and over to only get a bait and switch or lack of transparency in the details fo the deal until its time to sign. My experience with Robert at Ferman couldn’t have been any further from this. My wife and I shopped at all the other surrounding BMW dealerships and also other comparable brands only to receive the expected treatment at those locations. Our initial visit to Ferman was late in the day and extended well past the normal operating ours with both Robert and the GM Karl extremely accommodating after hours, all without the hard press to make the deal at that exact moment. After my wife and I toured the other dealerships over the weekend, we had narrowed our choices to two vehicles, one of which was the X5 we purchased from Ferman. The other car’s dealership is owned by a client of mine and they were able to give me an incredible deal. However, I knew my wife really preferred the X5. It should also be noted that Robert’s follow up was simple, yet direct without hi-pressure and by the most professional out of any correspondence with any other dealerships I received. I replied to Robert’s follow up email with a simple breakdown of what I wanted to make the deal happen, expecting the standard, “tug-of-war” negotiating, regardless of how pleasant the experience had been thus far. Two hours later I received an email that Robert had gone to his supervisor and they worked out the deal exactly as requested. I came in the following day and again no surpsises. Robert even took the extra initiative to test drive the vehicle once more for us and discovered the alignment to be slightly off, sent me the report from service showing that and had it corrected before I got there to sign. Additionally, the lease turn in rep, Stone, was extremely courteous, accommodating and very respectful through that process as well. That goes the same for Scott in finance, great guy, great personality and clearly did his job presenting all the add-ons during that phase of the process, but never pushed back when I respectfully declined the majority of them. All in all, hands down the best car purchasing experience we have had and I couldn’t be any happier with the service I received from Robert and the staff at Ferman. I will DEFINITELY be recccomending Robert and Ferman to anyone I know who is shopping BMW and we will continue to keep our business there for service and purchasing moving forward. More

Report | Print