Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner | Page 10

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Contact Me
5.0
297 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

13 yrs, 8 mos

5.0

297 Reviews

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297 Reviews of Robert Hepner

August 27, 2022

Dealership Rating
Employee Rating

One of the best experiences I’ve ever had with a dealership. Carman & it’s staff were more than helpful & helped me with my every want/need. From Sales to sales management to Finance it was a flawle More

by Tonelocg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi

August 09, 2022

Dealership Rating
Employee Rating

Everyone at Carman was so very nice! Scott P was amazing. He explained all the options on my new car to the T and always took the time to ask if I had any questions before moving on. Fin More

by larapeel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

August 02, 2022

Dealership Rating
Employee Rating

Good communication, no pressure, provided price protection, overall excellent experience. Vince Girmaldi was 5 star for service More

by victorbowman14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Grimaldi

July 31, 2022

Dealership Rating
Employee Rating

Coming to Carmen Ford dealership was the best choice. . Michael is better than excellent. He is exceptional. We are going to refer all of family members and friends to the best dealership in Delaware More

by derrick27.fant
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender , Michael Robinson

July 27, 2022

Dealership Rating
Employee Rating

Amazing! From the moment I walked in until I left. Highly recommended! The process was smooth, staff was wonderful and I was treated like royalty the entire More

by Maryam727
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Carraway-Futch , John MacDonald

July 22, 2022

Dealership Rating
Employee Rating

Really enjoyed working with Todd, Scott and Bob. Excellent service. 5 stars. Will be back for next vehicle. More

by Joey.orr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2022

Carman Ford Lincoln responded

Thanks for having so much patience waiting in your new Expedition Joey. Enjoy your new ride.

July 22, 2022

Dealership Rating
Employee Rating

Mike was awesome! And all the process with Carman was very smoothly. I will recommend Mike and Carman for sure! More

by maddox21mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , Michael Robinson

April 20, 2022

Dealership Rating
Employee Rating

Our salesman John was awesome. Very easy to work with and frank the manager was also great. Thank you . We love our car More

by marshamcdade
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John MacDonald

April 04, 2022

Dealership Rating

Scott Ponsell is the best, always painless, always a pleasure. Carman is where my Dad bought his cars, and where I’ll buy my kids’ cars. More

by Linden.jamesp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

February 25, 2022

Dealership Rating
Employee Rating

Amazing! Scott and the staff were incredibly helpful and welcoming. They explained the process thoroughly and never lost patience with me. I love my car and I More

by Bilalmotley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

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