Robert Hepner
Robert Hepner at Carman Ford Lincoln
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Robert Hepner | Page 10

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0
254 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

11 yrs, 6 mos

5.0

254 Reviews

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254 Reviews of Robert Hepner

January 26, 2021

Dealership Rating
Employee Rating

It was a real pleasure working with Thomas. He made our car buying experience a breeze. He walked us through every step of the way. He was knowledgeable and friendly. We are thrilled with our new Explorer! More

by Suzi Guerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Blaine Fasy , Thomas Armiger

January 02, 2021

Dealership Rating
Employee Rating

I had a good experience at Carman Ford. The whole team was great. Thank you Thomas for the great service. It was a pleasure to have you as a sales representative . More

by johnimad49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Armiger

December 31, 2020

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Employee Rating

Thomas and Robert at Carman Ford were extremely helpful and professional during the purchasing process of my Expedition. I would recommend anyone looking for a car visit this dealership. More

by ssarouko12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Armiger

December 20, 2020

Dealership Rating
Employee Rating

Very knowledgeable & friendly Dealership went above & beyond to find a car to my liking. The Financing was seamless & again, knowledgeable. I would recommend highly this Carman Dealership! More

by Jmento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Ramos & Joe Chicino

November 15, 2020

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This is the second time I visit Carman Ford Lincoln dealer and make a purchase. I love the friendliness and quality of service I am offered by Frank Azan. He works with integrity, keep things simple More

by Glenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , Danny

November 11, 2020

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Dennis helped me find the car I wanted and gave me a excellent deal on it. He took the time to listen to what I wanted and I am happy I got to leave with my car the same day. Carmen is a great deal ship More

by Gabby charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Giacchino , Dennis Ramos

August 23, 2020

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Employee Rating

Excellent, professional experience with everyone at Carman Ford Lincoln! Great trade-in price! Considering I have never bought anything but GM..this was a big deal!!! Love my new car!! More

by lindaca317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan, John MacDonald

August 09, 2020

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Employee Rating

Appreciated Carmen’s staff adherence to Covid courtesies. Greg did a good job of calling/emailing us with updates to our car sale. He was a genuine person. More

by wildmommms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Grimaldi

July 29, 2020

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Employee Rating

We have nothing to say but awesome experience !! Gary Santora and the business staff at Carmen Ford Lincoln were professional and got us the best deal on our new Ford Taurus Limited! We’d definitely reco More

by Shawnzetta
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan, Gary Santora

July 03, 2020

Dealership Rating
Employee Rating

Friendly sales staff that works very hard to get the vehicle that you’re looking for. Dealership is clean and organized everyone is very professional. More

by b.epplerjr
Recommend Dealer
Yes
Jul 03, 2020

Carman Ford Lincoln responded

Bill, Thank you so much for taking the time to express your satisfaction with our sales department personnel. We were happy to assist you with your purchase. We value your repeat business and look forward to serving you in the future. Enjoy your new F-150. Larry

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