Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner | Page 9

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Contact Me
5.0
297 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

13 yrs, 8 mos

5.0

297 Reviews

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297 Reviews of Robert Hepner

February 10, 2023

Dealership Rating
Employee Rating

It was a pleasure to work with everybody at the dealership and I look forward to our continued relationship. More

by Jay
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Feb 10, 2023

Carman Ford Lincoln responded

Thank you Jay for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We are excited to have you as a member of the Carman Ford Lincoln customer family. Let us know if you need anything. We are here for you after the sale. Enjoy your new Ford. Carman...Driven by the Best and celebrating 50 years of serving our community.

January 29, 2023

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Very easy to work with . Scott went out of his way to help me.Will be glad to become a carman ford member. More

by brucerussell927
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell , Adrienne Hertzog

Jan 29, 2023

Carman Ford Lincoln responded

Thank you Bruce for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford-Lincoln. We are excited to have you as a member of the Carman Ford-Lincoln customer family. Let us know if you need further assistance. We are here for you after the sale. Enjoy your new Ford. Carman...Driven by the Best and celebrating 50 years serving our customers.

December 17, 2022

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Great dealer full of helpful and kind staff who made the buying process easy and painless. Would do business with them again More

by Clayton C
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Dec 21, 2022

Carman Ford Lincoln responded

Thank you Clayton for the nice comments. We appreciate you taking the time to review Carman Ford Lincoln. Let us know if you need any assistance. We are here for you after the sale. Enjoy your new Ford.

December 09, 2022

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Super fair, professional, fast, passionate about helping people! I’ll always go back to Carman! More

by Packer Larson
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Recommend Dealer
Yes
Dec 10, 2022

Carman Ford Lincoln responded

Thanks for your purchase Packer. And, thanks for taking the time to express your satisfaction with your sales experience. Larry

November 17, 2022

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This dealership meets the needs of every customer. They go out their ways to help you buy what you are looking for with no discrimination and welcome you each and every time even if you are just looki More

by familysg109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Nov 17, 2022

familysg109 responded

This dealership meets the needs of every customer. They go out their ways to help you buy what you are looking for with no discrimination and welcome you each and every time even if you are just looking for prices on cars.

November 16, 2022

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Scott is the guy to see if your looking for a new car! He puts the time in and really cares about your needs, he made what can be a crazy process a ton easier! More

by Iseestars3191
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

November 02, 2022

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Greg Grimaldi, Todd Brabender and everyone else at Carman Ford bent over backwards for my wife and I to work out our problems and needs. It was a pleasure to work with everyone at Carman and when it’s time More

by Sluggerslickmoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi, Dan Giacchino , Todd Brabender 5 stars

October 28, 2022

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Dan and Gregg were great (and have been each vehicle purchased) and helped me get into my dream truck! Worked with me over several days to go over options and solutions to hiccups on my end! Thanks More

by LCrossan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 20, 2022

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John was very knowledgeable about different car models and patient with my indecisiveness. Thank you. More

by debmdear
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

August 28, 2022

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Great salesman. Very knowledgeable, Extremely personable. Had a great time at the dealer. The sales manager and finance manager were great guys too! It was a fa More

by hdbossman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi

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