Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner | Page 9

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

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5.0
294 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

13 yrs, 6 mos

5.0

294 Reviews

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294 Reviews of Robert Hepner

December 09, 2022

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Employee Rating

Super fair, professional, fast, passionate about helping people! I’ll always go back to Carman! More

by Packer Larson
Sales Price Transparency
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Recommend Dealer
Yes
Dec 10, 2022

Carman Ford Lincoln responded

Thanks for your purchase Packer. And, thanks for taking the time to express your satisfaction with your sales experience. Larry

November 17, 2022

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This dealership meets the needs of every customer. They go out their ways to help you buy what you are looking for with no discrimination and welcome you each and every time even if you are just looki More

by familysg109
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Nov 17, 2022

familysg109 responded

This dealership meets the needs of every customer. They go out their ways to help you buy what you are looking for with no discrimination and welcome you each and every time even if you are just looking for prices on cars.

November 16, 2022

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Scott is the guy to see if your looking for a new car! He puts the time in and really cares about your needs, he made what can be a crazy process a ton easier! More

by Iseestars3191
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

November 02, 2022

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Greg Grimaldi, Todd Brabender and everyone else at Carman Ford bent over backwards for my wife and I to work out our problems and needs. It was a pleasure to work with everyone at Carman and when it’s time More

by Sluggerslickmoe
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi, Dan Giacchino , Todd Brabender 5 stars

October 28, 2022

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Dan and Gregg were great (and have been each vehicle purchased) and helped me get into my dream truck! Worked with me over several days to go over options and solutions to hiccups on my end! Thanks More

by LCrossan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 20, 2022

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John was very knowledgeable about different car models and patient with my indecisiveness. Thank you. More

by debmdear
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

August 28, 2022

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Great salesman. Very knowledgeable, Extremely personable. Had a great time at the dealer. The sales manager and finance manager were great guys too! It was a fa More

by hdbossman
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi

August 27, 2022

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One of the best experiences I’ve ever had with a dealership. Carman & it’s staff were more than helpful & helped me with my every want/need. From Sales to sales management to Finance it was a flawle More

by Tonelocg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi

August 09, 2022

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Everyone at Carman was so very nice! Scott P was amazing. He explained all the options on my new car to the T and always took the time to ask if I had any questions before moving on. Fin More

by larapeel
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

August 02, 2022

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Good communication, no pressure, provided price protection, overall excellent experience. Vince Girmaldi was 5 star for service More

by victorbowman14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Grimaldi

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