Robert Hepner | Page 21
Ford Business Manager
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
13 yrs, 8 mos
297 Reviews
Write a Review297 Reviews of Robert Hepner
October 26, 2016
I have a very good experience, I have a very good experience at this Dealership , because Mark had a very good customer service he went above and behind trying to help me .. I defin I have a very good experience at this Dealership , because Mark had a very good customer service he went above and behind trying to help me .. I definitly recomand friends and family at this dealership More
Other Employees Tagged: Mark Zambrana
October 21, 2016
Looking for my new truck It was a long day but checked every truck in the lot till I found the one that was suitable for me and very honest salesman which was very helpful f It was a long day but checked every truck in the lot till I found the one that was suitable for me and very honest salesman which was very helpful found the truck I wanted and went to the finance department and got a great deal from Bob Hafner who found me the best finance possible better than I could find myself More
Other Employees Tagged: Mark Zambrana
October 03, 2016
Great New Car Purchase Experience! My wife and I had a great experience at Carman Ford! Great customer service! Nick Messer was a very helpful and knowledgeable sales person. He took th My wife and I had a great experience at Carman Ford! Great customer service! Nick Messer was a very helpful and knowledgeable sales person. He took the time to show us around the entire facility, including the amazing service center. He also took the time to go over every detail of the new Ford Explorer that we purchased. The financial gentleman that we dealt with Bob Hepner was also a pleasure to deal with. I would recommend Carman Ford to all my family and friends!! Thank you. More
Other Employees Tagged: Nick Messer
October 01, 2016
courteous, efficient, excellant customer service Chris helped my son purchase a truck. He treated my son with respect and discussed many options and ideas that fit my sons criteria. As it was my so Chris helped my son purchase a truck. He treated my son with respect and discussed many options and ideas that fit my sons criteria. As it was my sons first big purchase, Chris included me in the conversation and allowed me to voice my input. Although it was my sons decision I respected Chris's approach. I showed interest in a used truck, but Chris, through his research offered me alternative that could better suit my interest. I stayed with Chris as my sales professional for the way he treated my son. Chris worked with me and did not push too far, he respected my point of view and where my thought process and position I took on looking for a vehicle. I will recommend Chris to my friends who are looking for a new or used vehicle. More
Other Employees Tagged: Joe Giacchino , Chris Brousseau
September 28, 2016
Top notch Great experience with everything. Feel very welcome when there right at home My husband and I have recommended to everyone we talk to that is interes Great experience with everything. Feel very welcome when there right at home My husband and I have recommended to everyone we talk to that is interested More
Other Employees Tagged: Todd Brabender, Joe Giacchino, Greg Carraway-Futch , Bob Karan, Paul Montefiore, Chris Southard, Dave Witmer
September 11, 2016
Friendly Service We were very satisfied with the personal treatment we've received when making a decision on our new purchase. I would highly recommend Carman Ford We were very satisfied with the personal treatment we've received when making a decision on our new purchase. I would highly recommend Carman Ford Lincoln to everyone I come in contact with to choose this dealership. More
Other Employees Tagged: Larry Giacchino, Greg Carraway-Futch , Bob Karan
September 08, 2016
Great service ! Shawn and Frank made my car buying experience a happy one . Thank you for taking the time and working on the deal . I would definetly recommend this d Shawn and Frank made my car buying experience a happy one . Thank you for taking the time and working on the deal . I would definetly recommend this dealership to others . Thank you ! More
Other Employees Tagged: Frank Azan , Bob Karan, Shawn Nichols
August 29, 2016
The best car buying experience in 30 years. Wish I had known sooner that Carman Ford in New Castle was the place to go. They have a wonderful team who go the car buying experience in 30 years. Wish I had known sooner that Carman Ford in New Castle was the place to go. They have a wonderful team who go the extra mile. Greg G. Is a rock star! More
Other Employees Tagged: Greg Grimaldi
August 21, 2016
very disappointing My friend and I were in on Aug.18. We were going to buy your 2005 yellow mustang for 8800. The finance manager proceeded to tell us that we could not My friend and I were in on Aug.18. We were going to buy your 2005 yellow mustang for 8800. The finance manager proceeded to tell us that we could not purchase it, at this time he insulted us by telling us that our car was not worth nothing. What he didn't know and didn't try to know was that I was sitting with 32000 in my pocket. He had no interest in tying to sell the car. I thought that that was what you are there for.. My whole family and friends have always bought there but no more. Very disappointed with dealership. More
Other Employees Tagged: Nick Messer
August 02, 2016
Great experiance The staff was very friendly. They were very professional . We traded a truck for a mustang gt no problem. I would recommend these guys anytime. The staff was very friendly. They were very professional . We traded a truck for a mustang gt no problem. I would recommend these guys anytime. More
Other Employees Tagged: Chris Brousseau, Mike Sipala

