Robert Shoup
Robert Shoup at W&L Subaru

Robert Shoup | Page 18

Finance Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
719 Reviews
4.9

719 Reviews

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719 Reviews of Robert Shoup

December 27, 2022

Dealership Rating
Employee Rating

Austin Clark was my salesman and he did a wonderful job. He and the whole W&l Subaru staff that i dealt with were friendly and very helpful. They gave me a great deal and earned my business...i will definate More

by mcormier3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dutch (aka Andy) Gonsar , Austin,Clark

Dec 27, 2022

W&L Subaru responded

Thank you for sharing your experience online! See you next time!

Dec 28, 2022

mcormier3 responded

My pleasure!! Your dealership and staff are awesome!!

December 19, 2022

Dealership Rating
Employee Rating

Great buying experience from W&L Subaru. I will be a repeat customer for them More

by crowe22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Long

Dec 19, 2022

W&L Subaru responded

Thank you so much! See you next time!

December 16, 2022

Dealership Rating
Employee Rating

Easiest purchase process I’ve ever had buying a vehicle. Everyone was fantastic. I’d buy a car from these folks again More

by schaderl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo, Dale Long

Dec 21, 2022

W&L Subaru responded

Thank you! We really appreciate the feedback!

December 12, 2022

Dealership Rating
Employee Rating

Felt like a blue moon day talking to experts with respect and knew how to mow well fast.. great experience 👍👍 More

by anthonymarino1285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2022

W&L Subaru responded

Thank you!

December 11, 2022

Dealership Rating
Employee Rating

They advertise gift card with purchase and even send text for gift card but don't have them when you pick up . I think false advertising. More

by patti2160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 13, 2022

W&L Subaru responded

Hi Patti, thank you for the feedback. As clarification, the gift card you were promised is an "eCard" ... it comes in your email and is not a physical card. The eCard process is run by a 3rd party company and requires a redemption code from the customer. Just give us a call with the redemption code that you were sent, and we will be happy to redeem that for you. Be sure to check your junk/spam folders for both the redemption code email, as well as the eCard email once it has been redeemed. If you have trouble locating your redemption code email, please let us know, and we can help you thru that. Thank you for your business and have a great day.

December 07, 2022

Dealership Rating
Employee Rating

Alex was very professional without being pushy. He made the car buying experience as stress free as possible. More

by jwilliard
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alex Capolupo

Dec 08, 2022

W&L Subaru responded

Thank you so much for the 5-star ratings!

December 02, 2022

Dealership Rating
Employee Rating

great dealer their service dept. is 1'st rate. I live 1 hr from the dealership and have a subaru dealership 25min. away and I don't mind the drive your service is that good More

by fourpinemotors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar, Roy Beck , Mark Piercy

Dec 05, 2022

W&L Subaru responded

Thank you so much for your business! It is always our pleasure helping you!

November 29, 2022

Dealership Rating
Employee Rating

Becky is the best. I got a great car at a fair price, no-nonsense, no-hassle, honest buying experience. I drove from northern NJ to buy the car here, and I would do tha More

by karczag
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

Dec 05, 2022

W&L Subaru responded

Thank you so much for making the trip to the dealership! I will let Becky know of your kind words! Have a great day!

November 29, 2022

Dealership Rating
Employee Rating

Very professional. Joy to work with. Very informative. Quick with transaction. Courteous and friendly person. More

by sandeeswartz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Christine , Tony

Dec 05, 2022

W&L Subaru responded

Thanks so much!

November 24, 2022

Dealership Rating
Employee Rating

Great place to buy a car good people very helpful if you want to buy a car go see Kurt More

by ivantrans531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid

Nov 25, 2022

W&L Subaru responded

It was our pleasure helping you! Thanks!

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