Robert Wachsman | Page 3

I gave it 1 star because it didn't allow me to give it 0. Worst service ever. This morning - called the number, it hangs up on you immediately before anyone answers. Bought dozens of cars from dozens of d Worst service ever. This morning - called the number, it hangs up on you immediately before anyone answers. Bought dozens of cars from dozens of dealers - worst one ever. Service should be an important part of the overall experience. Made my decision to purchase a BMW from here an awful one More

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I've purchased vehicles from Robert Wachsman for over 20 years. He is the same dedicated, considerate, detailed oriented person today as he was then. We love working with him as he makes the buying proces years. He is the same dedicated, considerate, detailed oriented person today as he was then. We love working with him as he makes the buying process as smooth as silk. I highly recommend Robert and the entire Rallye BMW staff! More

by MEHOW415 Verified Customer Verified Customer

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Robert was an amazing salesman. Working with him in the past, he has called me each year to check in and say hello/happy birthday. Recently I was in need of a new car and I knew Rob Working with him in the past, he has called me each year to check in and say hello/happy birthday. Recently I was in need of a new car and I knew Robert was an easy person to call and work with over the phone! Since I wanted no contact (with a new baby) Robert made it simple and easy to select the car I wanted and get it all set up within a few days. He is very knowledgeable about the business and is very personable. I can’t thank him enough for him making it easy and simple! Highly recommend Robert from Ralley BMW! More

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The entire dealership at Rallye BMW is awesome to work with. I look forward to working with them again and will refer family and friends to Rallye BMW. with. I look forward to working with them again and will refer family and friends to Rallye BMW. More

by Ajay Prasad Verified Customer Verified Customer

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I had been searching for an X7 with a particular set of packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences that weren't the best until I spoke with Robert Wachsman and then finally I had the most outstanding customer sales experience ever and ended buying a 21 CPO X7 with everything that I was looking for in my BMW. I couldn't be happier and wish that I had met and worked with Robert sooner. He took the time to talk about the dealership, the brand, introduced himself and understood what I was looking for and why I had expressed interest in an X7 that had just been returned to the dealership. There was no pressure at anytime during the sales process to put money down, lock in the car etc. He went above and beyond to get me pictures of the vehicle, all the additional info that I had requested and patiently answered all my questions. He also made the shipping process easier by connecting me with a shipping company that was also outstanding to work with. When I visited the dealership, Robert had everything in place for me to take a look at the car, complete the paperwork, get familiar with all the options on the car without any delay so I could catch my return flight the same day. Thanks to Dylan Diaz, Sharronda James and James Geary for working with me at the dealership. Robert also helped out by keeping the car at the dealership for an additional 2 weeks as I had unplanned international travel. The shipping was also timed to perfection so that the car was delivered to my home a couple of days after I returned from my trip. I couldn't have asked for a better experience than what I got from Robert Wachsman and Rallye BMW. I look forward to working with them in the future and will recommend them to friends and family. More

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I recently leased my third vehicle from Bob. He is knowledgeable, extremely helpful and a gentlemen to deal with. Bob helped to secure a spot on the waiting list for a limited production car a He is knowledgeable, extremely helpful and a gentlemen to deal with. Bob helped to secure a spot on the waiting list for a limited production car and then kept me informed throughout the production period. He follows up during and after the transaction, and even calls just to say hello and ask how everything is working. Definitely the best salesperson I have ever worked with. Rallye is an impressive dealership with top notch service. In my opinion, it's the only place to shop for a BMW. More

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This dealership is exceptional, offering top-notch service and a fantastic selection of vehicles. I’ve never met Robert Wachsman in person, as I purchased the car from him during the pandemic. But my service and a fantastic selection of vehicles. I’ve never met Robert Wachsman in person, as I purchased the car from him during the pandemic. But my experience with him only keeps getting better. Now, as I approach the lease end, I've made the decision to return my car. This choice is mainly due to the high interest rate, as I've opted to wait and select a more affordable vehicle. Robert was understanding of my decision, and he provided me with valuable advice for my future car shopping. It's truly touching to see a dealer who genuinely cares about their customers, even as they're in the process of buying a car from them. I hope that the interest rate decreases soon so I can finally purchase my dream BMW. Robert, I want to extend my sincere gratitude to you. Thank you! More

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I ordered a special ordered vehicle, and Robert helped me through every step, very courteous, and answered all my questions, double checked everything for me and it was a pleasure to deal with them. My ca me through every step, very courteous, and answered all my questions, double checked everything for me and it was a pleasure to deal with them. My car arrived yesterday and I couldn't be more pleased. He was right about everything. He told me he if you want to have a great experience deal with Robert Wachsman. More

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We had an EXTREMELY positive experience dealing with Robert and his team! I am nothing but impressed. After a few poor expereinces with other dealerships Robert was able to get everything finalized for Robert and his team! I am nothing but impressed. After a few poor expereinces with other dealerships Robert was able to get everything finalized for us over the phone in only about before we even made the 3 hour trip to the dealership! All in a days time. From stepping onto the dealership to leaving with our new car, the process took less than an hour! I would absolutely go back to this dealership and work with all of them again! More

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Attentive to solving the problem. Dennis truly cares as does the whole service team at Rallye. Dennis truly cares as does the whole service team at Rallye. More

by CHOPPEDLIVER64 Verified Customer Verified Customer

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