Roberto Alfaro | Page 12

New Ford Escape purchase This was my second purchase with Currie Ford and I was once again very satisfied. The sales team was very courteous and accommodating in assisting me This was my second purchase with Currie Ford and I was once again very satisfied. The sales team was very courteous and accommodating in assisting me to find the right car. Everybody displayed excellent teamwork within all departments. More

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They cause damage and blame you!!! I bought my car from them in 2015 and since then they were the only place I would take my car to. 4 years later and I have to say the customer servic I bought my car from them in 2015 and since then they were the only place I would take my car to. 4 years later and I have to say the customer service has gone way down. I would actually pass up dealerships closer to my house to go to them. May 28th I brought my car in to get the headlight changed out (we tried to get it ourselves but it was impossible) so I took it to Currie and was changed $114. It took them 3 hours to change the bulb and when I left the dealership my tire pressure light went on so I spent more money to put air in my front driver tire and discovered that there was now a bubble on my side wall and looks as if someone took a disk sander to it. I had to get my son off the bus so I left but did make an appointment later to get the tire checked out. I showed up to my appointment and was immediately told I hit a pot hole. Umm...no and I said check the notes. The employee said “this can only happen if you hit a pot hole” and proceeded to argue with me further. Long story short I had to get a new tire because they messed up the other one so badly. $200 for a new tire something that should not have happened to begin with because their idiot technicians don’t know how to drive cars properly. They have completely lost my trust and I will be going to another dealership in the future. More

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Profesional, explained services performed fully. Roberto was friendly, and explained all of the services performed. The service was done properly and professionally, as I have come to expect from C Roberto was friendly, and explained all of the services performed. The service was done properly and professionally, as I have come to expect from Currie Ford. More

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Vehicle maintenance I had a lot of maintenance work done from breaks to tie rid ends plus much more the service department was very professional so was the mechanic they I had a lot of maintenance work done from breaks to tie rid ends plus much more the service department was very professional so was the mechanic they explained everything showed me what needs to be done they took care of it and me I would recommend this dealership to everyone More

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Great Customer Service I have had some issues with my vehicle & the service department has been great getting my car fixed & back to me as quickly as possible. Robert & John I have had some issues with my vehicle & the service department has been great getting my car fixed & back to me as quickly as possible. Robert & John have very helpful & nice guys to deal with! More

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Excellent They make a mundane and sometimes painful experience less so. I don't look forward to having the car serviced however the staff is efficient, fun, fu They make a mundane and sometimes painful experience less so. I don't look forward to having the car serviced however the staff is efficient, fun, funny and engaged. More

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service The staff at currie motors are very knowledgeable they will help you in anyway that they can. I just love Currie Motors always have a great experien The staff at currie motors are very knowledgeable they will help you in anyway that they can. I just love Currie Motors always have a great experience. More

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Battery replacement Everything went well. Have never touched the battery myself since purchasing the Explorer. Checked the battery and found the positive post was cor Everything went well. Have never touched the battery myself since purchasing the Explorer. Checked the battery and found the positive post was corroded. Attempted to clean it and found the positive post moved both sideways and vertically. Left it alone and took it to my dealer to have it inspected. Never experienced this in my life and they replaced it for a $50.00 copayment after some discussion. More

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Terrible Waited 2 hours for an oil change told them it was burning oil. They told me it was because it was an older vehicle.i took it to a diff place the catal Waited 2 hours for an oil change told them it was burning oil. They told me it was because it was an older vehicle.i took it to a diff place the catalytic converter manifold and muffler done and I was told it was worked on and an existing problem o2 sensor and a hub.then guess what engine had warranty they told me I had to pay 685 dollars to prove there was no sledge in engine that I maintained my car. I did after they did that they wanted receipts itemized I only had partial not enough why did they say I had to take my engine apart if they needed receipts More

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First service on new vehicle Thank you for fitting me in for service on my new truck. The entire staff was attentive and respectful of my needs and surpassed my expectations. Ha Thank you for fitting me in for service on my new truck. The entire staff was attentive and respectful of my needs and surpassed my expectations. Having your vehicle serviced for maintenance is usually a pain in the neck and no one wants to get it done, the Currie Team makes it painless. We all need to maintain our vehicles to get the most for our investment and Team Currie understands the need and makes it easier to get it done. Thank you for all your help and I look forward to my next visit. More

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