Roberto Alfaro
Roberto Alfaro at Currie Motors Ford of Frankfort
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Roberto Alfaro | Page 11

Service Director

Currie Motors Ford of Frankfort

9423 West Lincoln Highway
Frankfort, IL 60423

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4.6
205 Reviews
4.6

205 Reviews

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205 Reviews of Roberto Alfaro

September 22, 2019

Dealership Rating
Employee Rating

Reliable Went for standard service and they found a problem with the wheel bearing because they did it saved us from a potential bigger problem. Thanks! More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Trehey , Jim Koziel

Sep 23, 2019

Currie Motors Ford of Frankfort responded

Michael, thank you for your kind comments! We are so happy we could help you out.

September 17, 2019

Dealership Rating
Employee Rating

Professional and courteous They are true to the word. Very helpful and informative. Helping to make sure my vehicle is in its best condition. And service is quick. More

by varllam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Currie Motors Ford of Frankfort responded

Mikey, we appreciate you taking the time to let us know how we did! Please don't hesitate to reach out if there is anything else we can do for you.

September 06, 2019

Dealership Rating
Employee Rating

service the service department was friendly and answer all my questions. explained what work need to be done and showed how bad my brakes were the work was f More

by suezeeq14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2019

Currie Motors Ford of Frankfort responded

Hi there, thank you so much for letting us know how our service department did! Please don't hesitate to reach out if there is anything else we can do for you!

August 29, 2019

Dealership Rating
Employee Rating

Ripoff My grandson brought his 2004 employer in for overheating. They said thermostat housing was leaking and possible water pump.. cost to repair was betwee More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 30, 2019

Currie Motors Ford of Frankfort responded

Hi there, we are extremely disappointed to hear that you did not have the experience you deserve. We would love to hear from you so we can talk about this further. Please give us a call at your earliest convenience.

August 27, 2019

Dealership Rating
Employee Rating

Outstanding Service team at Curie Motors always does a great job and take care of my needs. I bring both of my Ford Vehicles to this location for all of my servi More

by AmyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John

Aug 28, 2019

Currie Motors Ford of Frankfort responded

Amy, thank you so much for choosing Currie Motors as your first choice for all of your automotive needs. We are so glad we could really help you out, and we look forward to continuing to do so in the future.

August 24, 2019

Dealership Rating
Employee Rating

Always great service. Currie is the only service station I take my truck to - I always have the recommended service completed and they take care of my truck like it’s their More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Klimek

Aug 26, 2019

Currie Motors Ford of Frankfort responded

Scott, thank you for this positive feedback about your recent visit. We are so happy we could really help you out!

August 24, 2019

Dealership Rating
Employee Rating

30 month check-up Service personnel tries to help customers save money by not having unnecessary service. This time I was a walk-in and the time for service was very g More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Emlund

Aug 26, 2019

Currie Motors Ford of Frankfort responded

Thank you for this feedback about your recent visit. We are so happy we could really help you out!

July 29, 2019

Dealership Rating
Employee Rating

Fixed what was needed in a timely manner. I was very pleased with the purchase of my Ford Focus with Jim and my service was good too. Will come back next year when my lease is up. More

by jlapiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Koziel

Jul 31, 2019

Currie Motors Ford of Frankfort responded

Thank you for your positive review! We are so happy to hear that you had a great service and leasing experience with us. We look forward to helping you out again soon!

June 26, 2019

Dealership Rating
Employee Rating

Great service at Currie motors I brought my car in for a routine oil change and fortunately the service guys realized I needed a new battery. Thank you for bringing this to my atten More

by enoonan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: judi gumila, Bob Emlund

Jun 26, 2019

Currie Motors Ford of Frankfort responded

Thank you for your kind review! We are glad you had a good experience with us, and we look forward to helping you again in the future!

June 18, 2019

Dealership Rating

Trans service The best without trying to install a trans. The least amount of money first. Always trying the most least cost of dealing with problem and trying to p More

by D d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hamde Nassar, Lance transmission and tires brakes

Jun 24, 2019

Currie Motors Ford of Frankfort responded

We are so happy that you had a good experience with us! We look forward to helping you again in the future!

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