Roberto Alfaro
Roberto Alfaro at Currie Motors Ford of Frankfort

Roberto Alfaro | Page 4

Service Director

Currie Motors Ford of Frankfort

9423 West Lincoln Highway
Frankfort, IL 60423

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4.6
221 Reviews
4.6

221 Reviews

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221 Reviews of Roberto Alfaro

July 11, 2023

Dealership Rating
Employee Rating

Currie has always been courteous and treated me fairly when I have had service performed on my automobile. More

by Kcavato02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Trehey

June 14, 2023

Dealership Rating
Employee Rating

As always, the service was great. John did a great job and I was out of there in no time. More

by Andrei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Trehey

June 06, 2023

Dealership Rating
Employee Rating

Thank you for taking care of my car, Everyone in the Service Department our always so Kind, More

by mmjarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Emlund, Beto Carrillo

May 12, 2023

Dealership Rating
Employee Rating

Simple convenient ease of booking! A+ service. Even got a car wash out of it. More

by Love of Fords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Klimek

May 04, 2023

Dealership Rating
Employee Rating

Qick and professional service same thing again for 16 words sorts silly amount of tyinh More

by kjf6096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2023

Dealership Rating
Employee Rating

No matter how far I live from the dealership keep coming back for the great recognized service More

by George.hernandez52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Klimek, judi gumila, Bob Emlund, Beto Carrillo, Diane Lejman , Alexis Jadrych, Alex Karlstedt, Breanna Simmons, John Trehey, All the service technicians

April 22, 2023

Dealership Rating
Employee Rating

Currie Motors is an upstanding business in the neighborhood with many longtime staff who were all professional, polite and knowledgeable with this customer. This was my first time shopping for car More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff O'Brien, Ali Rafati, Mario Yasin , Albion Balaj, Sam Maali

April 01, 2023

Dealership Rating
Employee Rating

Service department is excellent very nice people and try to help you the best they can More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Trehey

Apr 03, 2023

Currie Motors Ford of Frankfort responded

Hi Don, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2023

Dealership Rating
Employee Rating

I purchased a used vehicle from the salesman Jalen Reed at Currie Motors Ford of Frankfort on February 23, 2023. I picked up the vehicle on February 25, 2023 paid cash in the amount of 17,000. On March 2 More

by Eyez55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff O'Brien, Jalen Reed

Mar 31, 2023

Currie Motors Ford of Frankfort responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (815) 469-9700 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Mar 31, 2023

Eyez55 responded

Hi, I’m the only one that really seems to be disappointed. Who should I ask for when I call your dealership that can make it better. I call your dealership on a regular basis for a resolution. I still don’t have the vehicle I purchased over a month ago. The vehicle is still in your service department going 30 days. Hopefully, one day I’ll be able to drive the vehicle. However, this horrible experience makes it difficult for me to believe this vehicle will be safe to drive. The car may be a lemon but it wasn’t priced as a lemon. I’m a senior citizen and I need a vehicle that’s safe to drive.

March 22, 2023

Dealership Rating
Employee Rating

Very friendly and helpful. Plus got my car in and out quick. The staff is awesome More

by jasonkristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Klimek, judi gumila, Bob Emlund, Beto Carrillo, Diane Lejman , Alexis Jadrych, Alex Karlstedt, Breanna Simmons, John Trehey

Mar 24, 2023

Currie Motors Ford of Frankfort responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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