Roberto Alfaro | Page 7

Good price, fast process. They had the car I wanted, and I was able to trade in my old car and take home the new car with ease. I was able to trade in my old car and take home the new car with ease. More

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Everyone at Currie Motors is attentive. Roberto and his staff are terrific. Currie's service department is the main reason we buy from Currie. The mechanics are wonderful. They are honest, and we can tr staff are terrific. Currie's service department is the main reason we buy from Currie. The mechanics are wonderful. They are honest, and we can trust what they tell us. Currie is a dealership you can count on. Ronda More

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I have purchased two cars from Currie Motors of Frankfort since we moved in and have used their Service Department since 1998. I have found the work at Currie Motors to be top notch and trust them to take ca since we moved in and have used their Service Department since 1998. I have found the work at Currie Motors to be top notch and trust them to take care of my cars. Recently I purchased a 2021 Mustang Mach E which is a BEV and I was somewhat concerned about service on the vehicle since it is all electric. I had to get a piece of software updated (it wasn't going to be OTA) and their technician uploaded the new software to take care of the problem I had. I don't have to worry since I know their mechanics are EV certified and my recent visit proved that. I want to give a shout out to Judy in service who has helped me the past 3 or 4 months purchase accessories for my Mach E using Rewards Points. Also to John Trehey who was my Service Advisor for my Mach E. John offered to take me home (which I did) and called me when the car was ready. I found the work was done in a timely manner and the new software took care of most of the problem the Phone As A Key program has. It also helped with the Bluetooth pairing of the phone. I can't honestly recommend their Sales Department but if you need your Ford worked on, Currie Motors of Frankfort Service Department is where you should go. Roberto Alfaro is top notch at overseeing the operation of the Service Department and always checks with the customer by e-mail when your car is serviced at Currie. Dr. Michael Barrows More

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Roberto is great! He and the rest of the team, including the mechanics, go above and beyond to make sure every customer receives the best service possible. the mechanics, go above and beyond to make sure every customer receives the best service possible. More

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The absolute WORST dealership I have EVER done business with! Our original salesman was new and young so we primarily dealt with managers...they are huge time wasters and then when it comes to servicing t with! Our original salesman was new and young so we primarily dealt with managers...they are huge time wasters and then when it comes to servicing the few MINOR issues before delivery, the service department wasted our time also. Purchased a dealer demo car "it has a recall so we can not deliver until recall is done" Ok, so we gave it 2 weeks for the part to come in and get installed. In the meantime, can you please change the oil (we purchased at 4500 miles so it's gonna be due soon) and can you please shampoo the seat with the spilled milk stain and repair the weather strip that's flopping by the back door, "Sure! We can do all of that for you while we are waiting for part for the recall" We were called that it was ready for pick up and that they did all the requests the salesman asked for... went to pick up car the next day and the only thing they did was the recall...it wasn't even washed and prepped for a normal car sale!! Made ANOTHER appointment to get the remaining items worked on (since they were promised as part of the sale) plus an addition service since the light above license plate was damaged from recall repair... went back for those things and they still could not complete due to now needing to order a part....part comes in, we make appointment and was told no more than 2 hours to repair so no need to get loaner car. I go in for the 2 hour repair and am told that it will take at least 4 hours to repair but we don't have any loaners to give you!!!! I am so done with this place at this point. 5 trips to dealer, 8+ hours total for sale and now can't get the service completed! I WILL NEVER do business with Currie again! More

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Too much hassle, my car is 2014 Ford Focus and has 71k miles with 2 recalls on transmission and they playing around and don’t want fix it miles with 2 recalls on transmission and they playing around and don’t want fix it More

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This was the first service my son had taken our car in for. He was nervous, but after talking to the person at the counter, everything went well. Thank you. for. He was nervous, but after talking to the person at the counter, everything went well. Thank you. More

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Because of the great, trustworthy and accommodating service of Roberto Alfaro, the Currie Ford Service Team, and the Sales Team, I drive round trip over 50 miles for scheduled oil changes, tire rotatio service of Roberto Alfaro, the Currie Ford Service Team, and the Sales Team, I drive round trip over 50 miles for scheduled oil changes, tire rotations and all required maintenance: If an unexpected and costly repair issue should arise I always question, examine and inspect thoroughly as a critical thinker the service recommendations: Roberto explains the problems and repair costs with solutions from their trained professional mechanics. What's important here is that I have a trustworthy relationship with Roberto and the service team. This is key when you are spending your hard earned money! It's important to note that Roberto and his team goes beyond the call of duty to provide World Class Service! My business dwelling has turned into a friendship with Roberto due to his character of honor and integrity. I've enjoyed the opportunity of meeting his family. Richard (Purchased 5 cars throughout the years from Currie Ford) More

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While I had two bad experiences from this dealer. Both service mangers Gabe me nothing but BS. They won't take responsibility for their workmanship. They have my money and the issue is still there. service mangers Gabe me nothing but BS. They won't take responsibility for their workmanship. They have my money and the issue is still there. More

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Great People and Great Company to Work With! I have purchased multiple vehicles from Currie Frankfort (new and used) and rely on their Service Team for maintenance. They are awesome to work with I have purchased multiple vehicles from Currie Frankfort (new and used) and rely on their Service Team for maintenance. They are awesome to work with! More

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